Posted 1 hour ago
Lead Operator (Operations & Maintenance) (Full-Time)
@ City of Thunder Bay
Thunder Bay, Ontario
Overview
The City of Thunder Bay is hiring a full-time Lead Operator for Operations & Maintenance, working under the Operations & Maintenance Supervisor to direct crews in the operation, repair and maintenance of the water distribution, wastewater and storm water collection systems. The role includes directing valves, pumps and hydrants, serving as Operator in Charge, and performing standby duties. Conditions include weekend and shift work, adverse weather and sewage exposure, and a required Class II drinking water certificate and Class G driver's licence.
Responsibilities:
- Directs crews in water distribution and wastewater collection maintenance and repair
- Operates valves, pumps, gates and hydrants and isolates or reconnects water mains
- Assigns crews and equipment to maintenance and construction projects
- Completes time sheets, work orders, incident reports and regulatory records
- Trains staff and serves as Operator in Charge on standby
Requirements summary:
- 2 years post-secondary education or 90 continuing education units
- Five years practical experience in water distribution and wastewater collection
- Ability to read distribution maps and construction drawings
- Valid Class G Ontario driver's licence
- Class II drinking water and wastewater operator certificates
Tools & skills
Source and dates
Source type not verified · jibe
- Employer posting date
- 2026-11-14
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Mechanical & electrical trades |
| Experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | weekends |
| Travel | air: none · ground: minimal |
| Work setting | Outdoors, Plant or factory, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical high · computer low |
| Licences & certifications | Class G Ontario driver's licence, Class II Drinking Water Operator Certificate (Water Distribution Subsystems), Class II Wastewater Operator Licence (Wastewater Collection), Class III Drinking Water Operator Certificate (Water Distribution Subsystems), Class IV Drinking Water Operator Certificate (Water Distribution Subsystems), Class III Wastewater Collection Operator Licence |
| Driver’s licence | required |
| Background checks | criminal record, driving record |
| Encouraged to apply | Indigenous peoples, Racialized people, Women, 2SLGBTQ+ |
| Education | College diploma (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
City of Thunder Bay
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Our City runs on people like you
Full company description
Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. Thunder Bay has five Sister Cities through which economic development, education, friendship, goodwill, education, and tourism are promoted. We value our high quality of life and promote a clean, green, beautiful and healthy community that provides economic opportunity, respects diversity and provides affordable and safe neighbourhoods that are accessible to all. The 4th Annual Demographia International Housing Affordability Survey ranked Thunder Bay number one out of 227 international cities in Major Urban Markets for affordable housing. Thunder Bay is the largest community on Lake Superior. With a population of 109,140, it is the most populous municipality in Northwestern Ontario. The City of Thunder Bay provides a balance of services that improves our quality of life and supports our economy in a responsible manner. From parks and recreation to transportation, clean drinking water or waste management, Thunder Bay is always working to live up to our motto, Superior By Nature. To meet the future needs of our community, Thunder Bay is taking a strategic approach that makes the most of our City's strengths. Together, our community is working to achieve our top priorities: a stronger and more diversified economy a cleaner, greener, more beautiful and proud Thunder Bay a high quality of life, and being one of the best-run cities in Canada.
- LinkedIn followers
- 11,412
- People associated on LinkedIn
- 888
- Reported office locations
- 500 Donald St E, Thunder Bay, ON P7E 5V3, CA
- Business categories
- Professional Services
- Medical
- Other recorded names
- City of Thunder Bay
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. Thunder Bay has five Sister Cities through which economic development, education, friendship, goodwill, education, and tourism are promoted. We value our high quality of life and promote a clean, green, beautiful and healthy…
| Field | Value |
|---|---|
| Industry | Government Administration |
| Company size | 1,001-5,000 employees |
| Headquarters | Thunder Bay, ON |
| Organization type | Public Company |
| Open jobs on Jobsy | 40 |
| View page |
POSITION SUMMARY: Under the direction of the Operations & Maintenance Supervisor, the Lead Operator directs, instructs, and works in cooperation with the WD/WWC staff. Operational and maintenance duties shall be performed in accordance with all applicable regulations, guidelines and as listed in the Associated Board of Certification (ABC) guidelines.
MAJOR TASKS:
- Directs, instructs, operates, and works with crews in the operations, repair and maintenance of the water distribution/wastewater/storm water collection system including services, mains, valves, hydrants, house/building connections, catch basin, chambers and other related fixtures (appurtenances). Provides technical direction and guidance to staff.
- Directs operations of valves, pumps, flow meters, gates, isolate water mains and reconnect isolated water mains, hydrant flushing, chlorinate water mains, turns water services on and off, and other related appurtenances.
- Assigns crews and equipment to maintenance and construction projects.
- Operates jackhammers, rock drills, power saws, pumps, steamers and other work-related equipment.
- Compiles and completes time sheets, work orders, incident reports as required.
- Orders, distributes, records and reports on materials used to perform Water Distribution and Wastewater Collection functions.
- Ensures records are completed, reviews logs, reports and other record keeping mechanisms as per regulatory requirements.
- Ensures that crews are supplied with the necessary equipment and are working efficiently and safely.
- Works in cooperation with other supervisors in the assignment of staff and equipment.
- Participates in the preparation of shift and vacation schedules.
- Checks and accounts for maintenance and inventory of safety equipment and provides technical direction and guidance to staff on their use.
- Reports on normal operations of all Water Distribution and Wastewater Collection related equipment and recommends replacement of fixtures showing wear or requiring maintenance.
- Performs the duties as an Water Distribution/Wastewater Collection Operator as required
- Designated as OIC (Operator in Charge).
- Participates in the development of training protocols and trains staff as required.
- Performs standby duties as required.
- Relieves the Operations & Maintenance Supervisor as required.
- Maintains data collection systems and prepares reports as required.
- Compiles time sheets, work orders, compensation and incident reports.
- Performs such other duties as may be assigned.
QUALIFICATIONS:
Education/Experience:
- Must possess 2 years relevant post-secondary education or 90 continuing education units in a field deemed appropriate by the Ministry of the Environment
- Five (5) years related practical experience in water distribution subsystems and wastewater collection facilities
Skills/Abilities:
- Must be able to understand WD/WWC distribution maps and construction drawings and demonstrate the ability to perform all maintenance and operational functions related to water distribution subsystems and wastewater collection facilities
- Must be reliable with the ability to effectively assign work, direct and instruct employees
- Must be capable of issuing and accurately comprehending written/oral information and instructions.
- Must be at basic skill level in word processing, and spreadsheet software
- Must be tactful and courteous with the public
- Must possess and maintain a valid Class “G” Ontario Drivers Licence, or equivalent
- Must meet the definition of a competent driver as defined by the Corporation
- Must be competent within the meaning of the Occupational Health & Safety Act.
Assets:
- Currently possess or be eligible to attain Class IV Drinking Water Operator Certificate in Water Distribution Subsystems
- Currently possess or be eligible to attain a valid Class III Wastewater Collection Operator Licence
CONDITIONS OF EMPLOYMENT:
- Must be physically capable to perform the duties of the position
- Must possess a Class II Drinking Water Operator Certificate in Water Distribution Subsystems and a Class II Wastewater Operator License for Wastewater Collection Facilities
- Must attain and maintain a Class III WD Certificate within 2 years of accepting the position
- Must remain a competent driver as defined by the Corporation
- May be required to provide a successful driver’s record (uncertified)
- Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
- Must work weekends and shifts as required
- Must be able to work in adverse weather conditions and with sewage
- Must be able to meet the response times for Standby as stipulated in the Environment Divisions Standard Operating Procedures.
General Information:
As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.
ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:
- Photos
- Any certificates that have photo identification
- Driver’s licences
- Police records checks
Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.
ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.
PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866
The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.
The City of Thunder Bay is a place where art, culture and nature come together!
Watch this video to learn more about our City at:
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