Lead Project Manager, Deloitte Global Technology

Job Type: Permanent
Work Model: Remote
Reference code: 135493
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Work you'll do

• Drive and lead cross-functional teams in the delivery of programs, projects, and deployment efforts for assigned initiatives
• Build and maintain relationships with key stakeholders across Deloitte Technology, Deloitte Businesses, and Member Firms. Meet regularly with these individuals to ensure continued alignment with business and organizational needs across assigned programs/projects
• Develop and demonstrate strong business knowledge and technical competency on assigned initiatives
• Establish effective and appropriate project/program governance
• Influence and foster an environment of shared accountability across initiatives
• Manage the day-to-day activities of project coordinators and other team members on assigned projects/programs
• Work with all stakeholders to identify and confirm necessary project/program and deployment resources throughout the project lifecycle and resolves resource availability conflicts across assigned initiatives
• Build detailed program/project and deployment master schedules and promote collaboration through collaboration sites and enterprise platforms
• Lead program/project issue/risk management, remediation plans, and escalations across channels, studios/service areas for projects/programs - responsible for providing management direction in these areas and ensuring clear communication, consideration of all factors, generation of solution alternatives, and defined actionable plans
• Establish deployment schedules and negotiate deployment timelines and schedules that optimize the value for the assigned initiative for Deloitte technology and Member Firms
• Lead deployment activities for implemented solutions into the Member Firms maximizing business value
• Create deployment artifacts and lead go-live readiness assessments and checklists
• Conduct ongoing examination of projects/programs for compliance with established processes, project plans, deployment schedules, budgets, influencing decisions on resource utilization and allocation at key lifecycle decision points
• Prepare and deliver regular, audience-specific communications/reports/dashboards to ensure that sponsors, key stakeholders, CIO advisors and leadership are adequately apprised of program and project statuses, successes, risks, and issues.
• Create, manage, and maintain project/program and deployment related artifacts
• Manage and track project/program budget/variance and takes corrective actions.
• Seek opportunities to demonstrate financial acumen through project/program budget optimization
• Maintain oversight and accountability for project/program performance including the creation/review of key delivery metrics
• Support value tracking initiatives for implemented initiatives
• Maintain and drive credibility and accountability for all program, projects, and deployment deliverables on assigned initiatives
• Keep informed of industry trends/leading practices around program/project management, and deployment practices. Propose changes to project and deployment methodologies and frameworks throughout the organization and contribute to the journey for continuous process improvement.
• Document, share, and leverage lessons learned
• Support the configuration, utilization and continuous improvement of project/program management and deployment tools.
• Seek and capitalize on opportunities to improve productivity, improving time-to-market, improving solutions quality, and improving cost effectiveness.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

Qualifications

Required:

• Demonstrated experience managing large, complex, cross-functional technology initiatives utilizing structured methodology and formal tools/approaches
• Demonstrated experience leading and driving SAFe/Agile projects and strong Software Development Life Cycle (SDLC) knowledge

• Strategic and critical thinker with the ability to make connections across workstreams and Deloitte's matrixed organization?

Preferred:

• PMP certification
• Experience managing projects/programs in ServiceNow SPM to manage projects
• Demonstrated ability to manage multiple initiatives concurrently, and be flexible and highly adaptive in a fast-paced environment
• Demonstrated analytical abilities, negotiation/presentation skills, and organizational/planning abilities.
• Proven expertise in planning, estimation, resource management, program/project tracking, scope control, risk, and issues management as well as stakeholder relationship management.
• High degree of project / program financial acumen and management (e.g., Planning,
• Forecasting, Budgeting, Business Case Development, etc.)
• Proven success at recruiting, mentoring, and leading teams that are focused on exceptional client service and can manage risk remotely/virtually
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
• Experience working with a blend of onshore/offshore teams and eco-partners/contractors

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.