Posted 22 days ago
Lead Server - Tapley's Pub
@ Gibbons Whistler
Whistler, British Columbia
Overview
Gibbons Whistler is hiring a Lead Server / Shift Leader for Tapley's Pub to run the floor, support servers, and keep service smooth during busy periods. The role includes leading team trainings and managing reservations, paid at $21 per hour plus tips with flexible schedules and staff discounts across Gibbons venues.
Pay:
$21 an hour
Responsibilities:
- Lead the floor and keep service running smoothly
- Support servers with guest concerns and service recovery
- Help manage reservations and restaurant flow
- Plan and lead team training and development
- Share team feedback with managers
Requirements summary:
- Prior serving experience with restaurant floor knowledge
- Strong leadership and accountability skills
- Clear communication and feedback abilities
- Guest-first mindset with strong service delivery
- Interest in training and developing team members
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-16
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Client sites |
| Position | On the move |
| Physical demands | physical moderate · computer low |
| Perks mentioned | Flexible hours, Employee discount, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Gibbons Whistler
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making People Happy since 1979
Full company description
Gibbons has been celebrating with people since 1979. We operate venues, run festivals and events, brew beer, talk travel and throw parties! Sound good? Find out more about us, and our mountain home at www.gibbonswhistler.com. Our key to success has been in connecting our team’s passion with opportunity… and the opportunities here are endless. Our core purpose is to make people happy. Every day we strive to create more seconds of happiness in the things that we do, for the people we meet, and for the incredible team we are honoured to be surrounded by here in Whistler. Every year our great community of Whistler is blessed with attracting some of the most talented people from all over the world. At Gibbons we recognize that we are in the people business, because we know that a happy team creates happy energy and this leads to happy guests. It’s important to us that we listen to our team and our community. If they are thriving, then we will be too. We’re always looking for fun, outgoing, professional A players with a love for hospitality and the mountains. We’re a passionate, exciting and growing team! If you want to learn about business and leadership while throwing amazing parties in one of the greatest places in the world, then contact us at [email protected]. Watch this space world – Gibbons is growing.
- LinkedIn followers
- 2,163
- People associated on LinkedIn
- 96
- Reported office locations
- 505-4280 Mountain Square, Carleton Lodge, Whistler,, B.C. V0N 1B4, CA
- 4122 Village Green, Whistler, BC V0N 1B4, CA
- 1 - 4308 Main St, Whistler, BC V0N 1B4, CA
- 4119 Golfer’s Approach, Whistler, BC V0N 1B4, CA
- 4090 Whistler Way, Whistler, BC V0N 1B4, CA
- 4280 Mountain Square, Whistler, BC V8E 1B9, CA
- Business categories
- Hospitality
- Events
- Event Management
- Other recorded names
- Gibbons Whistler
- Specialties
- Celebrations
- Event Planning
- Hospitality
- Corporate Events
- and Travel & Leisure
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Gibbons has been celebrating with people since 1979. We operate venues, run festivals and events, brew beer, talk travel and throw parties! Sound good? Find out more about us, and our mountain home at www.gibbonswhistler.com. Our key to success has been in connecting our team’s passion with opportunity… and the opportunities here are endless. Our core purpose is to make people happy. Every day we strive to create…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 201-500 employees |
| Headquarters | Whistler,, B.C. |
| Organization type | Privately Held |
| Year founded | 1979 |
| Specialties | CelebrationsEvent PlanningHospitalityCorporate Eventsand Travel & Leisure |
| Open jobs on Jobsy | 35 |
| View page |
Love leading a team and keeping the floor running? Tapley’s is looking for its next Lead Server / Shift Leader!
Who We Are
At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.
Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.
The Opportunity
As Lead Server / Shift Leader at Tapley’s Pub, you’ll help lead the floor, support the team, and make sure every service runs smoothly. You’ll be a go-to person for servers, helping solve challenges, build confidence, and create a fun, supportive team environment. This is a hands-on leadership role where you’ll help deliver great guest experiences, develop the people around you, and keep Tapley’s a place locals love coming back to!
Wage and Perks of the Job
- $21 per hour PLUS tips!
- 50% off food & beverage at all Gibbons venues
- Adventure perks: 50% off The Adventure Group for you and 20% off for your friends & family
- Accommodation discounts: 25% off at The Adara Hotel and Gibbons Life Condos
- Wellness perks: 20% off at The Spa at Whistler
- Exclusive partner discounts at local Whistler businesses
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.
What You Bring to the Table
- Experience in a serving role, with a strong understanding of restaurant service and floor operations.
- Strong leadership skills, with the ability to lead by example, motivate the team, and hold people accountable.
- Confidence handling guest concerns, supporting service recovery, and making decisions under pressure.
- Clear communication skills and the ability to give feedback, support teammates, and keep everyone on the same page.
- An interest in training and developing team members, with the ability to help plan and lead team trainings.
- A proactive approach to problem-solving, attention to detail, and strong follow-through.
- A guest-first mindset and a commitment to delivering consistently great service.
- A positive, team-focused approach that contributes to a fun and supportive work environment.
- Strong relationship-building skills and an interest in connecting with Tapley’s local community.
Your Days Will Look Like
- Take ownership of the floor and keep service running smoothly, even when things get busy.
- Lead by example, keeping the team motivated, engaged, and accountable.
- Support servers with questions, guest concerns, and service recovery, finding practical solutions under pressure.
- Help manage reservations and coordinate the flow of the restaurant.
- Support the training and development of servers and support team members, including helping plan and lead team trainings.
- Connect with managers after service to share feedback on the team, product, and opportunities for improvement.
- Recognize great work, celebrate team wins, and help team members understand the impact they have on the business.
- Keep communication clear around comps, spills, discounts, and other service-related issues.
- Keep the team up to date on Tapley’s events, programming, and promotions.
- Build relationships with locals and other businesses in the community while being a great ambassador for Tapley’s.
Sound like a fit?
If you love being on the floor, supporting your teammates, and creating great experiences for guests, we’d love to hear from you!
At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!
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