Posted 26 days ago
Learning Technology Systems Administrator
@ York University
Toronto, Ontario
SIGNALS
Overview
York University is hiring a Learning Technology Systems Administrator to run its School of Medicine learning management system and related learning technology platforms. The role covers configuration, user support, reporting and integrations across medical education, simulation and assessment. Full-time, Monday to Friday 8:30 a.m. to 4:30 p.m., with flexibility needed for weekend and after-hours implementations.
Responsibilities:
- Administer, configure and support the School of Medicine LMS
- Support faculty, staff and learners with LMS course setup and permissions
- Perform upgrades, testing and troubleshooting of learning platforms
- Produce reports, validate data and maintain technical documentation
Requirements summary:
- Five years recent LMS or educational technology administration experience
- Undergraduate degree in a related field or equivalent York experience
- Familiarity with e-learning standards and integrations
- Knowledge of privacy, accessibility (AODA) and accreditation needs
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 5+ years |
| Hours per week | 37.5 |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Indigenous peoples, Women, People with disabilities, Racialized people, 2SLGBTQ+ |
| Education | Bachelor’s degree (required) |
| Fields of study | Educational Technology, Information Technology, Computer Science, Education, Health Professions Education |
Summary and details written by AI from the posting; the employer’s posting is the authority.
York University
| Field | Value |
|---|---|
| Open jobs on Jobsy | 35 |
Job description
Access Full Position Posting
Purpose:
Reporting to the Director, Information Services & Technology, the Learning Technology Systems Administrator is responsible for the technical administration, configuration, support, and continuous improvement of the School of Medicine's learning management system (LMS) and related learning technology platforms. The role ensures learning technology systems are reliable, secure, accessible, and aligned with academic, operational, privacy, accessibility, and accreditation requirements to support the delivery of undergraduate medical education, postgraduate medical education, continuing professional development, faculty development, simulation, assessment, and other technology-enabled teaching and learning activities.
Education:
Undergraduate degree in Educational Technology, Information Technology, Computer Science, Education, Health Professions Education, Instructional Design or related field or an equivalent of 4 years recent experience (defined as within the last five years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.
Experience:
Five (5) years of recent related experience administering and supporting enterprise learning management systems or comparable educational technology platforms in a post-secondary, medical education, or similarly complex environment. Experience configuring and supporting LMS functionality, including course setup, permissions, enrolments, assessments, reporting, integrations, testing, upgrades, troubleshooting, and user support. Experience working with data management, reporting, validation, and system administration processes. Experience supporting online, blended, hybrid, and technology-enabled teaching and learning.
Skills:
Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview. Hours of work: Monday to Friday 8.30a.m. to 4.30p.m.Note: flexibility in hours will be required for implementations outside of work hours and on weekendsSummer: SameOvertime may be necessary during peak periodsHours during peak periods: Accreditation requirements and start and end of semesters due to operational requirements required for course setup, support, and exams support.Vacation restriction: Accreditation requirements and start and end of semesters due to operational requirements required for course setup, support, and exams support.
Access Full Position Posting
If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.
As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.
Purpose:
Reporting to the Director, Information Services & Technology, the Learning Technology Systems Administrator is responsible for the technical administration, configuration, support, and continuous improvement of the School of Medicine's learning management system (LMS) and related learning technology platforms. The role ensures learning technology systems are reliable, secure, accessible, and aligned with academic, operational, privacy, accessibility, and accreditation requirements to support the delivery of undergraduate medical education, postgraduate medical education, continuing professional development, faculty development, simulation, assessment, and other technology-enabled teaching and learning activities.
Education:
Undergraduate degree in Educational Technology, Information Technology, Computer Science, Education, Health Professions Education, Instructional Design or related field or an equivalent of 4 years recent experience (defined as within the last five years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.
Experience:
Five (5) years of recent related experience administering and supporting enterprise learning management systems or comparable educational technology platforms in a post-secondary, medical education, or similarly complex environment. Experience configuring and supporting LMS functionality, including course setup, permissions, enrolments, assessments, reporting, integrations, testing, upgrades, troubleshooting, and user support. Experience working with data management, reporting, validation, and system administration processes. Experience supporting online, blended, hybrid, and technology-enabled teaching and learning.
Skills:
- Effective communication, consultation, and relationship-building skills, including the ability to explain technical concepts and collaborate effectively with faculty, staff, learners, administrators, vendors, and IT partners.
- Effective written communication skills, including the ability to develop procedures, user guides, technical documentation, training materials, reports, and recommendations.
- Ability to translate academic, curriculum, assessment, accreditation, and operational needs into system configurations, workflows, reports, and support processes.
- Effective technical problem-solving, analytical, and diagnostic skills, including the ability to assess issues, gather information, identify options, recommend solutions, and escalate appropriately.
- Effective reporting and analytical skills, including the ability to validate , reconcile, interpret, documentation, and communicate information while maintaining the confidentiality of sensitive data.
- Effective organizational, planning, and project coordination skills, including ability to prioritize multiple assignments, manage competing deadlines, and maintain accuracy.
- Ability to work independently within established priorities and timelines while collaborating effectively as part of a team.
- Effective customer service, interpersonal, tact, diplomacy, and judgement skills, including the ability to support users with varying levels of technical proficiency.
- Ability to maintain accuracy, attention to detail, and effective judgment when administering systems, supporting users, and managing confidential information.
- Ability to adapt to changing technology, academic cycles, accreditation needs, and emerging medical education requirements. Technical skills required:
- Advanced MS Office (Excel, Word, PowerPoint, Outlook, SharePoint, Teams)
- Familiarity with collaboration tools.
- Familiarity with LMS administration, configuration, troubleshooting, and support skills.
- Ability to use approved scripts, queries, vendor-supported tools, reporting utilities, or APIs for data extraction, transformation, validation, or upload, where required and within institutional standards.
- Familiarity with e-learning standards and tools such as SCORM, H5P, Articulate Rise/Storyline, lecture capture/video platforms, polling tools, discussion tools, assessment platforms, and web conferencing tools. Knowledge:
- Understanding of learning technology workflows in academic environments.
- Knowledge of privacy, information security, accessibility/AODA, academic integrity, records management, and copyright/intellectual property considerations as they relate to learning technologies.
- Knowledge of medical education systems such as assessment/evaluation platforms, curriculum mapping tools, learner tracking systems, CBME platforms, simulation technologies, or accreditation systems.
- Knowledge of integrations, APIs, authentication, single sign-on, user provisioning, role-based access, and data synchronization concepts.
Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview. Hours of work: Monday to Friday 8.30a.m. to 4.30p.m.Note: flexibility in hours will be required for implementations outside of work hours and on weekendsSummer: SameOvertime may be necessary during peak periodsHours during peak periods: Accreditation requirements and start and end of semesters due to operational requirements required for course setup, support, and exams support.Vacation restriction: Accreditation requirements and start and end of semesters due to operational requirements required for course setup, support, and exams support.
Access Full Position Posting
If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.
As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.
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