Posted 4 days ago
Logistics Account Coordinator
@ Randstad Canada
Saint-Laurent, Quebec
SIGNALS
Overview
Randstad Canada is hiring a Logistics Account Coordinator in Ville-St-Laurent to manage large big-box retailer accounts, handling client inquiries and shipment coordination for mainly temperature-controlled and dry food products. The role runs a 40-hour week Monday to Friday, 8am to 5pm (flexible), with salary between 55,000 and 65,000 depending on experience.
Pay:
$55,000–$65,000 a year
Responsibilities:
- Receive, validate and enter high-volume client orders into TMS
- Book and confirm delivery windows on retailer portals for FTL and LTL shipments
- Balance appointment slots against driver availability and communicate needs to dispatch
- Coordinate cross-dock, 3PL and partner carrier pickups on schedule
- Track shipments, update ETAs and capture proof of delivery
Requirements summary:
- 3+ years in transportation logistics or 3PL operations for fast-moving consumer goods
- Hands-on retail appointment booking and compliance experience
- Exceptional data-entry accuracy under high volume
- Experience with TMS, EDI workflows and vendor portals
- Intermediate to advanced MS Excel
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Randstad Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
partner for talent.
Full company description
As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.
- LinkedIn followers
- 455,966
- People associated on LinkedIn
- 1,207
- Reported office locations
- 777 Bay Street, Suite 2000, PO Box 128, Toronto, ON M5G 2C8, CA
- 525 Avenue Viger Ouest, Suite 501, Montréal, Quebec H2Z 1G6, CA
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- 6335 Rue Jean-Talon Est, Saint-Léonard, Quebec H1S 3E7, CA
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- 1 Lombard Pl, Suite 1535, Winnipeg, Manitoba R3B 0X3, CA
- 386 Boulevard Charest E, Quebec, QC G1K 3H4, CA
- Other recorded names
- Randstad Canada
- Specialties
- HR Consulting
- IT Recruitment
- Engineering Recruitment
- Staffing and HR
- HR Services
- Recruitment
- HR Outsourcing
- Temporary Hiring
- Permanent Hiring
- Recruiting
- Permanent Jobs
- Temp Jobs
- Hiring Strategy
- Human Resources
- Staffing
- Finding Jobs
- Employer Branding
- Jobs
- and Contract Jobs
- Profile identifies a recruitment agency
- Yes
As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, ON |
| Organization type | Public Company |
| Year founded | 1997 |
| Specialties | HR ConsultingIT RecruitmentEngineering RecruitmentStaffing and HRHR ServicesRecruitmentHR OutsourcingTemporary HiringPermanent HiringRecruiting |
| Open jobs on Jobsy | 9,321 |
| View page |
Job description
Title - Logistics Account Coordinator
Location - Ville-St-Laurent
Industry - Transport
As an Account Coordination you will be responsible for the large big-box retailer accounts, handling all their inquiries as well as shipment coordination. Handling primarily temperature-controlled and dry food products, this role serves as the central link between retail client portals, 3PL/cross-dock warehouse operations, partner carriers, and internal dispatcher. You will manage high-volume daily order entries, coordinate appointment bookings against real-world driver capacities, and proactively resolve transit bottlenecks to maintain high on-time delivery (OTD) and compliance metrics.
Apply now: [email protected] & [email protected]
Advantages
- 40 hour work week Monday Friday 8am to 5pm (flexible)
- Salary between 55,000 - 65,000k depending on experience
- Vacation 2-3 weeks depending on experience
- Additional company perks (events, salary revision, growth, parties, paid lunches)
- Insurance package included
Responsibilities
- Order Processing & Data Management: Receive, validate, and input high-volume client orders into internal transportation management systems (TMS) with zero clerical discrepancies.
- Retail Portal & Appointment Scheduling: Coordinate, book, and confirm delivery windows across strict vendor portals (e.g., Retailer Appointment Scheduling systems, EDI/web portals) for both FTL and LTL shipments.
- Capacity & Dispatch Alignment: Evaluate appointment slots against fleet reality (e.g., balancing driver availability against delivery cut-offs to avoid scheduling bottlenecks) and communicate capacity needs directly to dispatchers.
- Carrier & 3PL Coordination: Liaise with origin cross-dock facilities, third-party distribution hubs, and partner LTL carriers to ensure freight is staged, cross-docked, and picked up on schedule.
- Track, Trace & Milestone Monitoring: Actively track active shipments, update internal tracking boards, communicate accurate ETAs to clients, and capture proof of delivery (POD) documents promptly upon drop-off.
- Account Relationship & Conflict Resolution: Serve as the frontline logistics contact for high-profile enterprise accounts, resolving delays, OS&D issues, and rescheduling needs while maintaining a collaborative, service-oriented posture with external and internal teams.
Qualifications
- 3+ years in transportation logistics, freight coordination, or 3PL operations handling fast-moving consumer goods
- Hands-on experience booking appointments and managing compliance protocols with major retail distribution networks
- Exceptional data-entry accuracy under high volume, where incorrect numbers directly translate to dock chargebacks or missed windows.
- Professional, solution-focused communication style capable of de-escalating pressure points and fostering constructive working relationships with dispatchers, drivers, and account representatives.
- Experience with standard TMS platforms, EDI workflows, vendor portals, and intermediate/advanced MS Excel.
Summary
Passionate about Transport & Logistics? So are we! 🌍
We're here to help you navigate your career in this fast-moving industry!
Reach out to your go-to logistics recruiters:
📩 Melissa Cumetti – [email protected]
📩 Patrick Pepin - [email protected]
Let’s connect on LinkedIn too! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - https://www.linkedin.com/in/patrick-pepin-319b451a8/
Slide into our inbox or DMs — your next big career move might be one click away! ✨
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
Location - Ville-St-Laurent
Industry - Transport
As an Account Coordination you will be responsible for the large big-box retailer accounts, handling all their inquiries as well as shipment coordination. Handling primarily temperature-controlled and dry food products, this role serves as the central link between retail client portals, 3PL/cross-dock warehouse operations, partner carriers, and internal dispatcher. You will manage high-volume daily order entries, coordinate appointment bookings against real-world driver capacities, and proactively resolve transit bottlenecks to maintain high on-time delivery (OTD) and compliance metrics.
Apply now: [email protected] & [email protected]
Advantages
- 40 hour work week Monday Friday 8am to 5pm (flexible)
- Salary between 55,000 - 65,000k depending on experience
- Vacation 2-3 weeks depending on experience
- Additional company perks (events, salary revision, growth, parties, paid lunches)
- Insurance package included
Responsibilities
- Order Processing & Data Management: Receive, validate, and input high-volume client orders into internal transportation management systems (TMS) with zero clerical discrepancies.
- Retail Portal & Appointment Scheduling: Coordinate, book, and confirm delivery windows across strict vendor portals (e.g., Retailer Appointment Scheduling systems, EDI/web portals) for both FTL and LTL shipments.
- Capacity & Dispatch Alignment: Evaluate appointment slots against fleet reality (e.g., balancing driver availability against delivery cut-offs to avoid scheduling bottlenecks) and communicate capacity needs directly to dispatchers.
- Carrier & 3PL Coordination: Liaise with origin cross-dock facilities, third-party distribution hubs, and partner LTL carriers to ensure freight is staged, cross-docked, and picked up on schedule.
- Track, Trace & Milestone Monitoring: Actively track active shipments, update internal tracking boards, communicate accurate ETAs to clients, and capture proof of delivery (POD) documents promptly upon drop-off.
- Account Relationship & Conflict Resolution: Serve as the frontline logistics contact for high-profile enterprise accounts, resolving delays, OS&D issues, and rescheduling needs while maintaining a collaborative, service-oriented posture with external and internal teams.
Qualifications
- 3+ years in transportation logistics, freight coordination, or 3PL operations handling fast-moving consumer goods
- Hands-on experience booking appointments and managing compliance protocols with major retail distribution networks
- Exceptional data-entry accuracy under high volume, where incorrect numbers directly translate to dock chargebacks or missed windows.
- Professional, solution-focused communication style capable of de-escalating pressure points and fostering constructive working relationships with dispatchers, drivers, and account representatives.
- Experience with standard TMS platforms, EDI workflows, vendor portals, and intermediate/advanced MS Excel.
Summary
Passionate about Transport & Logistics? So are we! 🌍
We're here to help you navigate your career in this fast-moving industry!
Reach out to your go-to logistics recruiters:
📩 Melissa Cumetti – [email protected]
📩 Patrick Pepin - [email protected]
Let’s connect on LinkedIn too! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - https://www.linkedin.com/in/patrick-pepin-319b451a8/
Slide into our inbox or DMs — your next big career move might be one click away! ✨
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
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