Logistics Coordinator

Total One Logistics Inc.

At Total One, we are committed to delivering exceptional and innovative logistics solutions to our clients. With access to some of the largest transportation networks across the globe, we offer a one-stop shop for all your logistics needs.

Our company was founded on the principles of friendship, dedication, and trust, and we are proud to uphold these values in everything we do. Our team consists of experienced professionals who are guided by honesty and vision, always working to best serve and support our clients.

We believe in fostering a diverse, inclusive work environment where everyone feels valued and appreciated. Our team is the driving force behind our success, and we are dedicated to helping each member reach their goals and achieve their aspirations.

Working Hours: This position requires coverage until 8:00 PM Eastern Time. Working hours will vary based on location and seasonal time changes.

• British Columbia: 8:30 AM – 5:00 PM PT (summer) or 9:30 AM – 6:00 PM PT (winter).
• Alberta: 9:30 AM – 6:00 PM MT (summer) or 10:30 AM – 7:00 PM MT (winter).
• Quebec/Ontario: 11:30 AM – 8:00 PM ET, year-round.

Occasional weekend coverage will also be required on a rotating basis among team members.

About the role:

As a Logistics Coordinator, you will oversee and facilitate the day-to-day operations of the entire supply chain process. You will work along side the Business Development team and will serve as a liaison between our clients and carriers, to ensure the effective distribution of our clients' goods. You will interact with clients, carrier partners, warehouses, and other stakeholders as part of this function, handling customer support and manage the lifecycle of a shipment.

A great asset for a Logistics Coordinator is their communication and negotiation skills.

On a given day, you will:

• Track and monitor goods to confirm appointments, arrival, and delivery status
• Negotiate with vendors to obtain best contracted pricing
• Prepare all necessary documentation required for shipments
• Liaise with customers, carrier partners, and other departments to coordinate the shipment
• Analyze and troubleshoot any logistical issues that may arise
• Review purchase orders and shipping documents to ensure accuracy
• Make special shipping arrangements as necessary
• Investigate cost saving opportunities
• Perform quality assurance checks on goods before and after shipment
• Keep updated records and database
• Responds promptly and professionally to customer needs and service requests
• Carry out additional tasks not limited to the above

Your areas of knowledge and expertise that matter most for this role:

• Critical thinking and problem-solving abilities
• Ability to work autonomously or collaborate with others as needed
• Excellent record-keeping and coordination abilities
• Excellent interpersonal skills and customer-oriented approach

Additional assets:

• Computer-savvy with a working knowledge of logistics software

Some of the perks of you working here:

• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act upon them
• Opportunities for advancement - We aim to challenge you, help you cultivate a sense of purpose, and seize opportunities as they arise
• The flexibility to work from anywhere!