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Posted 9 days ago

Logistics Coordinator - Appointment Booking Coordinator role

@ Pantos Logistics Canada Inc.

York, Ontario

1+ years experience
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Overview

Pantos Logistics Canada Inc. is hiring a Logistics Coordinator to handle appointment booking for its freight and logistics operations. The role involves answering customer calls and emails, booking, rescheduling and cancelling appointments, and updating the LGE TMS. The posting states a salary of $47,840 CAD and working hours of 9:00 AM to 6:00 PM EST.

Responsibilities:

  • Book, reschedule and cancel customer appointments
  • Answer calls and group emails from customers
  • Update LGE TMS with accurate appointment information
  • Follow up with carriers on missed or changed appointments
  • Escalate unbookable appointments to Order Fulfillment

Requirements summary:

  • 1-3 years customer service experience
  • Strong Microsoft Excel skills
  • Excellent written and verbal communication
  • Strong organizational skills and attention to detail
  • Ability to work under pressure in a fast-paced environment
  • 3PL experience preferred

Tools & skills

Source and dates

Employer career site / ATS feed · greenhouse

Employer posting date
2026-10-28
First seen by our source
2026-10-28
Source record updated
2026-10-28

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Hours per week37.5
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

Pantos Logistics Canada Inc.

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Pantos Logistics Canada Inc. is a global logistics company providing quality and cost-oriented total SCM solutions.

Full company description

Pantos Logistics Canada Inc. is a global logistics company; providing total SCM solutions. It provides global freight forwarding services including Air, Ocean, Express, and Customs; along with strong competence in domestic trucking and warehousing services. Since its inception in the Canadian market with accumulated experience from a global network, it has evolved into one of the top service providers in Canada. Some of the key milestones of its past achievements include an exclusive partnership with “LG Corporation for overall freight forwarding services” and successful execution of “Alberta’s oil-sand plant project”. With sustained growth, it is now established with the nation-wide infrastructure of 3 offices and 5 warehouses in Toronto, Montreal, Calgary, and Vancouver; with its integrated global network of 155 offices in over 40 countries. Pantos Logistics Canada Inc. values enhanced quality and cost-oriented solution for the client.

LinkedIn followers
7,402
People associated on LinkedIn
132
Reported office locations
  • 20 Norelco Dr, North York, Ontario M9L 2X6, CA
  • 5255 Yonge St, 901, North York, Ontario M2N 6P4, CA
  • 5500 Aut Transcanadienne, Pointe-Claire, Quebec, CA
  • 145 Schoolhouse St, 201, Coquitlam, British Columbia V3K 4X8, CA
  • 3995 27B Ave, Delta, British Columbia, CA
Business categories
  • Air Transportation
  • Warehousing
  • Freight Service
  • Logistics
  • Transportation
Other recorded names
  • Pantos Logistics Canada Inc.
Specialties
  • Freight Forwarding
  • Customs
  • Trucking
  • Supply Chain Management
  • Consulting
  • Warehouse and Distribution
  • and Project Logistics
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Pantos Logistics Canada Inc. is a global logistics company; providing total SCM solutions. It provides global freight forwarding services including Air, Ocean, Express, and Customs; along with strong competence in domestic trucking and warehousing services. Since its inception in the Canadian market with accumulated experience from a global network, it has evolved into one of the top service providers in Canada…

FieldValue
IndustryTransportation, Logistics, Supply Chain and Storage
Company size201-500 employees
HeadquartersNorth York, Ontario
Organization typePrivately Held
Year founded2007
SpecialtiesFreight ForwardingCustomsTruckingSupply Chain ManagementConsultingWarehouse and Distributionand Project Logistics
Open jobs on Jobsy7
LinkedInView page
Job description

Pantos Logistics Canada Inc. (FNS Canada) provides comprehensive global logistics solutions to over 1,000 clients across various industries. We specialize in a wide range of logistics services, including Ocean Freight, Air Freight, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo Projects.

With expertise across the entire supply chain, we provide customized logistics solutions covering customs clearance, production support, storage, and inbound/outbound transportation through multiple modes, including ocean, air, truck, and express services.

As part of a global logistics network, Pantos Logistics Canada is committed to delivering reliable, efficient, and innovative solutions that help our customers succeed in an increasingly connected world. We value collaboration, continuous improvement, and the growth of our employees as we work together to build a stronger future in logistics.

Job Duties

  • Answer calls and any questions customers might have in setting up appointments.
  • Reply emails in group email in a timely manner.
  • Book appointments by calling, emailing or using customer portal.
  • Re-schedule or cancel appointments as per direction provided.
  • Update LGE TMS with accurate appointment information to provide visibility to all the teams.
  • Execute and distribute reports.
  • Follow up with carriers, for missed appointments or appointment changes.
  • Escalate any appointments unable to be booked to Order Fulfillment team.
  • Provide administrative support in completing all tasks assigned in a timely manner.

Job Requirements

  • 1-3 years’ experience in a customer service environment.
  • Strong computer skills, specifically Microsoft Excel.
  • Experience in a third-party logistics (3PL) environment preferred
  • Excellent interpersonal and communication skills (both written and verbal)
  • Strong organizational skills and attention to detail
  • Ability to work well under pressure in a fast-paced environment
  • Self-motivated and resourceful with a proactive attitude
  • Team player with the ability to collaborate effectively across all levels of the organization

Working Hours: 9:00 AM - 6:00 PM EST

Salary Range

$47,840—$47,840 CAD

Thank you for your interest in joining Pantos Logistics Canada.

We value teamwork, integrity, innovation, and continuous growth, and we are excited to meet candidates who share our commitment to excellence.

If you are ready to contribute to a dynamic logistics environment and be part of our continued success, we encourage you to apply. We look forward to learning more about you.

Pantos Logistics Canada Inc. is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know.

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