Posted 18 days ago
Logistics Specialist (CSR)
@ Express Employment Professionals
Mississauga, Ontario
Overview
Express Employment Professionals is hiring a Logistics Customer Service Specialist for one of its clients on a temporary-to-hire basis, based at Avebury Rd and Matheson Blvd W. The role handles load entry, tracking, driver check calls and delivery scheduling for a 7-day operation running 6:00 AM to 9:30 PM. Schedules are assigned after 1–2 weeks of training, with two days off per week.
Responsibilities:
- Enter loads from customer tenders into Freight Optimizer
- Monitor pick-ups and deliveries and check driver progress
- Investigate overages, shortages and damages
- Schedule and reschedule delivery appointments
- Provide routing directions to drivers
Requirements summary:
- 6 months to 1 year of logistics, transportation or customer service experience
- General knowledge of the transportation industry
- Strong communication, organization and problem-solving skills
- Comfortable learning new software in a fast-paced environment
- Interest in growing into a Lead or Supervisor role
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Express Employment Professionals
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
To help as many people as possible find good jobs by helping as many clients as possible find good people.
Full company description
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in Oklahoma City, and a network of sales and support teams internationally. Express Employment Professionals, our flagship franchise, has more than 870 franchise locations and began franchising in 1985 to deliver staffing support and human resource services through a network of franchise office owners. Express helps people find good jobs and companies find good people, and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources for businesses around the globe. Focusing on a wide range of positions, Express' long-term goal is to put a million people to work annually.
- LinkedIn followers
- 189,455
- People associated on LinkedIn
- 14,384
- Reported office locations
- 9701 Boardwalk Boulevard, Oklahoma City, OK 73162, US
- Other recorded names
- Express Employment International Headquarters
- Express Employment International
- Specialties
- professional
- administrative
- commercial
- employment
- jobs
- staffing
- personnel
- career
- hiring
- workforce
- placement
- temporary
- human resources
- skilled trades
- direct hire
- light industrial
- and office services
- Profile identifies a recruitment agency
- Yes
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Oklahoma City, OK |
| Organization type | Privately Held |
| Year founded | 1983 |
| Specialties | professionaladministrativecommercialemploymentjobsstaffingpersonnelcareerhiringworkforce |
| Open jobs on Jobsy | 363 |
| View page |
Logistics Customer Service Specialist
Location: Avebury Rd & Matheson Blvd W
Position Type: Temporary to Hire (Temp-to-Perm Opportunity)
About the Role
We are seeking motivated and career-driven individuals to join our client's logistics operations team. This role offers an excellent opportunity for candidates who want to build a long-term career in transportation and logistics, with the potential to grow into Lead or Supervisor positions as the business expands.
The ideal candidate is organized, proactive, customer-focused, and demonstrates strong leadership potential.
Key Responsibilities
- Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
- Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads
- Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
- Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
- Investigate product overages, shortages, damages, and complete appropriate documentation
- Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
- Provide detailed directions and instructions to properly route drivers
What We're Looking For
- 6months to 1 years of experience in logistics, transportation, customer service, or supply chain.
- General knowledge of the transportation industry
- Strong communication, organization, and problem-solving skills.
- Comfortable learning new software and working in a fast-paced environment.
- Demonstrated initiative, accountability, and leadership potential.
- Interest in growing into a Lead or Supervisor role.
Growth Opportunity
We are building a team of future leaders. Successful candidates will have opportunities to take on additional responsibilities and advance into Lead and Supervisor positions as the operation continues to grow.
Shift Schedule
The operation runs 7 days a week from 6:00 AM to 9:30 PM. Schedules are assigned based on business needs after 1–2 weeks of training and may include:
- 6:00 AM – 2:30 PM (With any two days off in the week)
- 1:00 PM – 9:30 PM (With any two days off in the week)
Additional Information
Vacancy Status: This is an active position with one of our clients.
AI Disclosure: AI tools may be used to assist with the initial screening and assessment of applications.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.