Maintenance Technician

Maintenance Technician

Department: Maintenance
Company: Protocase Inc. (Canada)
Location: Sydney, Nova Scotia
Work Arrangement: On-site
Employment Type: Full-Time
Shift: Afternoon Shift (3:00 PM – 11:00 PM), following an initial training schedule of 8:00 AM – 4:00 PM
Level: Intermediate (Expected Experience: 1–3 Years)

Start Date: ASAP

Compensation: $52,000 to $64,000 CAD total annual compensation, including base salary and performance incentives, depending on experience.

Full Transparency: We Work a Little Differently Around Here.

This isn't just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that's just wrong. After all, we spend at least a third of our lives working—so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?

At Protocase, your ideas don't just matter—they shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Does this sound like something you'd want to be a part of and help grow?

Protocase specializes in custom sheet metal enclosures, panels, and parts for engineers and innovators worldwide, built with unmatched speed and quality. We take the impossible and make it possible for some of the brightest minds on the planet.

Learn more about us: 👉 https://workdifferently.info/

About the Role

We are looking for a motivated, safety-conscious Maintenance Technician to join our Maintenance Department at Protocase in Sydney, Nova Scotia. In this hands-on role, you will help keep our manufacturing operations running efficiently by performing preventive maintenance, troubleshooting equipment issues, and completing timely repairs on production machinery and supporting equipment.

Working alongside experienced maintenance professionals and collaborating closely with production teams, you will play an important role in minimizing equipment downtime, improving machine reliability, and supporting a safe, productive manufacturing environment.

This position is ideal for someone with a strong technical foundation in mechanical, electrical, and pneumatic systems who enjoys solving problems, learning new skills, and taking initiative. You will have opportunities to build your technical expertise while contributing directly to the reliability and performance of our manufacturing operations.

What You'll Do

• Perform scheduled preventive maintenance and routine servicing on manufacturing machinery and supporting equipment to maintain reliable operations.
• Troubleshoot mechanical, electrical, and pneumatic equipment malfunctions to identify root causes and minimize production downtime.
• Execute planned corrective maintenance by inspecting equipment and replacing worn or defective components before failures occur.
• Diagnose equipment issues using technical manuals, electrical schematics, and established troubleshooting procedures.
• Accurately document maintenance activities, repair logs, work orders, and replacement parts history using computerized maintenance management software (CMMS).
• Collaborate with vendors and suppliers to source replacement parts for routine repairs and equipment performance upgrades.
• Communicate equipment status, repair progress, and maintenance concerns clearly to the Maintenance Manager and production teams.
• Work closely with senior maintenance technicians to develop technical knowledge and assist with more complex equipment issues.
• Follow established safety procedures, including Lockout/Tagout (LOTO), while maintaining a clean, organized, and safe working environment.

What You Need (Required Qualifications)

Education

• College diploma, certificate, or apprenticeship in Electro-Mechanical Technology, Instrumentation and Controls, Industrial Mechanic (Millwright), Industrial Electrical, or a related technical trade.
• Equivalent hands-on technical experience will also be considered.

Experience

• 1–3 years of hands-on experience in an industrial maintenance, equipment servicing, or technical troubleshooting environment.
• Strong entry-level graduates with relevant co-op placements, apprenticeships, or practical shop experience will also be considered.
• Experience identifying and resolving mechanical, electrical, or pneumatic equipment issues.

Technical Skills

• Foundational understanding of electronics, instrumentation, pneumatics, and industrial automation systems.
• Ability to read and interpret basic electrical schematics, mechanical drawings, and equipment maintenance manuals.
• Strong diagnostic, problem-solving, and decision-making abilities.
• Proficiency with, or demonstrated ability to learn, computerized maintenance management systems (CMMS).
• Strong attention to detail and the ability to follow established maintenance procedures.
• Clear verbal and written communication skills, with the ability to work effectively across maintenance and production teams.

Certifications / Licences (if applicable)

• Relevant trade certifications or apprenticeship credentials in an applicable maintenance discipline are welcome but not mandatory where equivalent experience is demonstrated.

Other Requirements

• Ability to work on-site in Sydney, Nova Scotia, and transition from the initial daytime training schedule to the permanent afternoon shift (3:00 PM – 11:00 PM).
• Ability to safely lift up to 23 kg (50 lbs).
• Ability to stand and walk for extended periods during a shift.
• Ability to work safely in crouched positions, tight machine enclosures, and at heights when required.
• Commitment to workplace safety, including adherence to standard operating procedures and Lockout/Tagout (LOTO) requirements.
• Ability to work independently on routine maintenance tasks while recognizing when to seek guidance on complex equipment issues.

What Would Be Considered an Asset (Nice-to-Have Qualifications)

The following qualifications are not required, but would be considered an asset.

• Experience maintaining or troubleshooting CNC milling machines, press brakes, laser cutting systems, or other industrial manufacturing equipment.
• Additional hands-on experience with industrial automation, instrumentation, or control systems.
• Familiarity with preventive maintenance programs and computerized maintenance management software.
• Previous experience in a fast-paced manufacturing or metal fabrication environment.
• Experience working with equipment vendors or sourcing industrial replacement parts.

About You

You're a hands-on problem solver who takes pride in keeping equipment running safely and efficiently. You're dependable, detail-oriented, and enjoy tackling technical challenges.

• Safety-focused: You follow procedures and prioritize a safe working environment.
• Proactive: You take initiative and address issues before they escalate.
• Problem solver: You enjoy troubleshooting and finding practical solutions.
• Team player: You communicate clearly and work well with others.
• Eager to learn: You're open to feedback and continuously developing your technical skills.
• Reliable: You take ownership of your work and adapt to changing priorities.

Why Us?

At Protocase, we believe in recognizing and rewarding hard work and dedication.

Our starting annual total compensation package—including base salary and performance incentives—ranges from $52,000 to $64,000 CAD, depending on experience.

In addition, you can look forward to:

🏆 Training & Growth: Leadership training, skills development opportunities, regular coaching, and clear pathways for career growth.

👩‍⚕️ Comprehensive Health Care Plan & Company RRSP: Medical, Dental, Life Insurance, Group Insurance, and a Company RRSP after six months of full-time employment.

🏖️ Vacation: Start with two weeks of paid vacation, increasing to three weeks after three years and four weeks after five years.

🏡 Community Discounts: Access exclusive discounts at local businesses and restaurants.

🏋️ Wellness Support: Enjoy a cost-shared YMCA membership, wellness initiatives, and access to a pension plan after three months of employment.

🎉 Social Events: Regular social events, including seasonal parties, monthly lunches, and team celebrations.

🌄 Lifestyle of Cape Breton, Nova Scotia: Live in a community with quick commutes, affordable homes on generous plots of land, beautiful scenery, and friendly people—a lifestyle that marries nature with a vibrant culture.