Posted 15 days ago
Maitre D (Lead Banquet Server) - C Hotel
@ Carmen's Group
Hamilton, Ontario
Overview
Carmen's Group is hiring a part-time Maître D' (Lead Banquet Server) for C Hotel in Hamilton to lead front-of-house service during events. The role covers welcoming guests, coordinating the team, and monitoring service flow. Pay is $20.00 an hour plus gratuities, with evening, weekend and closing shifts required.
Pay:
$20 an hour
Responsibilities:
- Lead and coordinate the front-of-house team during events
- Welcome guests and address requests and concerns
- Review menus and communicate allergies and special meals
- Monitor service timing, presentation and event flow
- Assist with food and beverage service and clearing
Requirements summary:
- 1-2 years of serving experience in banquets or restaurants
- Valid Smart Serve certification required
- Availability for evenings, weekends and closing shifts
- Clear communication and leadership skills
- Ability to stay calm and make sound decisions
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Hospitality & tourism |
| Experience | 1+ years |
| Manages people | Yes |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Client sites |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Licences & certifications | Smart Serve |
| Driver’s licence | preferred |
| Perks mentioned | Flexible hours, Performance bonus, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Carmen's Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Hospitality can mean many things: a delicious meal with close friends, a warm smile, or a comfortable room after a long day. Great hospitality means creating extraordinary memories and extraordinary memories are created by those who are passionate about enriching the lives of others. At Carmens Group, we understand that hospitality is the expression of a love of people. This concept is at the very core of what we do. With this idea as our guide, we’ve created Hamilton’s most esteemed hospitality establishments: Carmens Event Centre, C Hotel, Carmen's Catering, Baci Ristorante, the Hamilton Convention Centre by Carmen’s, Fig & Lemon, the Arlington Hotel, River's Edge at The Arlington, The Lakeview, and Mercanti Specialty Foods Inc. Each of these settings offers unique experiences, all infused by the passion that has continued to make our organization successful for over four decades. We also know that great hospitality and a love of people cannot be contained within four walls. That’s why we’re not just committed to enriching the lives of our guests, but also to the diverse communities in Hamilton, Ontario. Through our Carmens Group Cares program, we support organizations such as Good Shepherd, The United Way, and Charity of Hope. By dedicating ourselves to nurturing personal connections with our guests, our stakeholders, and our community, we have cultivated a positive culture and an organization positioned for sustainable success.
- LinkedIn followers
- 10,944
- People associated on LinkedIn
- 151
- Reported office locations
- 1520 Stone Church Rd E, Hamilton, Ontario L8W 3P9, CA
- 1530 Stone Church Rd E, Hamilton, Ontario L8W 3P9, CA
- 1530 Stone Church Rd E, Hamilton, Ontario L8W 3P9, CA
- 180 Van Wagners Beach Rd, Hamilton, Ontario L8E 3L8, CA
- 1 Summers Lane, Hamilton, Ontario L8P 4Y2, CA
- 106 Grand River St N, Paris, Ontario N3L 2M5, CA
- 97 Grand River St N, Paris, Ontario N3L 2M3, CA
- 1 Summers Lane, Hamilton, Ontario L8P 4Y2, CA
- 1520 Stone Church Rd E, Hamilton, Ontario L8W 3P9, CA
- Business categories
- Hospitality
- Restaurants
- Food and Beverage
- Catering
- Events
- Catering & Food Service Contractors
- Restaurants and food service
- Other recorded names
- Carmen's Group
- Carmens Group
- Specialties
- Weddings
- Corporate
- Entertainment
- Catering
- Hospitality
- Hotels
- and Restaurants
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Hospitality can mean many things: a delicious meal with close friends, a warm smile, or a comfortable room after a long day. Great hospitality means creating extraordinary memories and extraordinary memories are created by those who are passionate about enriching the lives of others. At Carmens Group, we understand that hospitality is the expression of a love of people. This concept is at the very core of what we…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 201-500 employees |
| Headquarters | Hamilton, Ontario |
| Organization type | Privately Held |
| Year founded | 1978 |
| Specialties | WeddingsCorporateEntertainmentCateringHospitalityHotelsand Restaurants |
| Open jobs on Jobsy | 8 |
| View page |
The C Hotel by Carmens is a stylish, modern boutique hotel known for thoughtful service and memorable guest experiences. As part of Carmens Group, you’ll join a supportive team with more than 40 years of hospitality experience in Hamilton and the surrounding areas. If you’re detail-oriented, enjoy helping people, and thrive in a fast-paced setting, we’d love to connect with you!
Position Details:
Job Type: part-time, permanent
Vacancy: This posting is for a current vacancy
Compensation: $20.00 an hour + gratuities
AI Disclosure: Your application will be reviewed by our hiring team
About the role:
The Maître D’ leads front-of-house service during events, helping the team provide attentive service and keep each event running smoothly. You’ll welcome guests, coordinate with the kitchen and management, and respond to changing needs throughout the event.
Responsibilities will include:
- Acting as the on-site ambassador for the venue, confidently representing Carmen’s Group with professionalism and warmth
- Lead and coordinate the front-of-house team during events from start to finish
- Welcome guests, respond to requests, and address concerns professionally
- Review menus to ensure knowledgeable service and communicate allergies, special meals, and guest preferences
- Monitor service timing, food presentation, and event flow
- Assist with food and beverage service and clearing as needed
- Keep the team informed and focused when plans change
- Work with the Banquet Manager and share feedback after events
- Additional duties as assigned to support event execution
What we are looking for:
- 1-2 years of serving experience in banquets, catering, restaurants, or another busy service setting
- Valid Smart Serve certification is required
- Availability for evenings, weekends, event-based hours, and closing shifts is required
- Reliable transportation for late-night shifts; a valid driver’s license and vehicle are preferred
- Clear communication and leadership skills, along with the ability to guide and support a team
- A welcoming approach and commitment to excellent guest service
- The ability to stay calm and make sound decisions during event service
- Dependability and a hands-on approach to work
Why Work for Carmens Group?
- Flexible scheduling
- Great Place to Work Certified (2022-2024, 2026)
- Named Best Workplace in several award categories:
- Most Trusted Executive Teams
- Best Places to Work in Hospitality & Retail
- Best Places to Work in Canada
- Best Workplaces for Women
- Best Workplaces for Mental Wellness
- Perks & Benefits
- Pay on Demand
- Global Hotel Discounts
- Staff discounts at our restaurants
- Employee Scholarship Program
- Wellness programs & staff events
- Clear opportunities to grow into leadership roles
- Employee recognition programs celebrating your achievements and milestones
- Referral bonuses when you bring great talent to the team
- Safe, inclusive and supportive workplace culture
Join a company that values your growth, wellbeing, and passion- where your career is supported every step of the way.
We’re Carmens Group, a Hamilton-based hospitality company focused on creating memorable experiences. Our family of venues includes Carmen’s Event Centre, The C Hotel, The Lakeview, Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and Good Earth Food & Wine. Together, we’re bringing people together across Southern Ontario through exceptional events, food, and hospitality.
If you’re passionate about hospitality and enjoy creating memorable guest experiences, we’d love to hear from you. Apply today and join our team!
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment.Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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