Posted 4 days ago
Maitre d'hotel - Restaurant Benjamin
@ Gray Collection
Montréal, Quebec
Overview
Gray Collection is hiring a Maitre d'hotel for Restaurant Benjamin to coordinate dining room operations, supervise the service team and manage guest reception. The role requires at least three years of experience in a similar position, flexible availability including evenings and weekends, and fluent French and English. The posting offers group insurance, group RRSP and DPSP, and a 50% employee discount.
Responsibilities:
- Planifier le service selon le nombre de clients attendus
- Superviser l'équipe de service pendant les quarts
- Assurer la communication avec la cuisine
- Gérer les plaintes et la satisfaction des clients
- Assister à la gestion des inventaires
Requirements summary:
- Au moins trois ans d'expérience comme maître d'hôtel ou poste similaire
- Bonne connaissance des logiciels de restauration (Micros, OpenTable un atout)
- Excellentes habiletés en service à la clientèle
- Capacités de leadership démontrées
- Disponibilités les jours, soirs et fins de semaine
- Excellente communication en français et en anglais
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Manages people | Yes |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English, French |
| Perks mentioned | Retirement plan, Performance bonus, Employee discount, Wellness, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Gray Collection
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
An award-winning collection of authentically local hotels and restaurants that offer understated luxury
Full company description
Gray Collection is an award-winning collection of authentically local hotels and restaurants that offer understated luxury to world travellers. Gray Collection is more than a collection of buildings or a series of fantastic and memorable experiences... it is a collection of people and a united community. Each of our hotels, spa and restaurants is a unique and original celebration of its neighbourhood and its city, and is connected to our other establishments by a shared philosophy of passion, generosity, excellence and maximum service.
- LinkedIn followers
- 7,303
- People associated on LinkedIn
- 262
- Reported office locations
- 425 Rue Saint Jean Baptiste, Suite 200, Montréal, Quebec H2Y 2Z7, CA
- Other recorded names
- Gray Collection
- Specialties
- Hotels
- Restaurants
- Spa
- Hospitality
- Old Montreal
- Terrasses
- Meetings
- and Weddings
- Profile identifies a recruitment agency
- No
Gray Collection is an award-winning collection of authentically local hotels and restaurants that offer understated luxury to world travellers. Gray Collection is more than a collection of buildings or a series of fantastic and memorable experiences... it is a collection of people and a united community. Each of our hotels, spa and restaurants is a unique and original celebration of its neighbourhood and its city…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 201-500 employees |
| Headquarters | Montréal, Quebec |
| Organization type | Self-Employed |
| Specialties | HotelsRestaurantsSpaHospitalityOld MontrealTerrassesMeetingsand Weddings |
| Open jobs on Jobsy | 85 |
| View page |
Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.
The Maitre d'hotel reports to the Restaurant Manager. Their role is to coordinate all dining room operations within the restaurant. They assist in supervising the service team and play a key role in guest reception and the overall customer experience.
RESPONSIBILITIES
- Ensure proper service planning based on anticipated guest volume;
- Assist in supervising staff during service;
- Maintain ongoing communication with the kitchen to ensure smooth service operations;
- Support service activities as needed;
- Ensure guest satisfaction during and after service;
- Handle guest complaints when necessary;
- Assist in inventory management;
- Act as the person in charge of the establishment in the absence of the Restaurant Manager;
- Complete all required administrative tasks.
QUALIFICATIONS
- Training in restaurant management, an asset;
- Minimum of three (3) years of experience as a Maitre d'hotel or in a similar position;
- Good knowledge of restaurant software systems (Micros and OpenTable are assets);
- Strong interest in teamwork;
- Excellent customer service skills;
- Demonstrated leadership abilities;
- Self-motivated with a strong sense of initiative;
- Flexible availability, including days, evenings, and weekends;
- Excellent communication skills in both French and English, spoken and written.
BENEFITS:
- Group insurance plan with telemedecine
- Group RRSP and DPSP (Deferred Profit Sharing Plan)
- 50% employee discount at all of our establishments for the employee and up to 3 guests
- Discounts with our business partners (transportation, wellness, leisure)
- Company culture that values employees
- Employee recognition events
- Growing company with opportunities for career development and personal growth
We thank you for your interest. Only individuals selected to be interviewed will be contacted.
*In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.
*Knowledge of English (spoken) is required for this position due to the frequent and necessary interactions with an English-speaking and international clientele in a tourism environment and in close collaboration with several partner hotels. The incumbent must independently welcome, inform, and assist guests. Communication in English is essential to the performance of the duties, the quality of service provided, and, where applicable, safety requirements, and cannot reasonably be delegated to another employee.
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