Posted 5 months ago
Manager, Applications Engineering
@ Avidbots
Kitchener, Ontario
Overview
Avidbots is hiring a Manager, Applications Engineering to lead a team of Application Engineers who investigate field-reported issues on its autonomous cleaning robots and lead engineering prototype trials. The role is full-time, reports to the Senior Director, Software Engineering, and requires 5+ years of applications or technical support experience plus 3+ years of people leadership.
Responsibilities:
- Lead and grow a team of Applications Engineers
- Triage field-reported robot software issues and maintain backlog
- Analyze robot usage and performance metrics with Engineering
- Conduct alpha and beta feature trials at customer sites
- Communicate critical field issues to stakeholders
Requirements summary:
- Computer science or engineering degree (BSc or graduate)
- 5+ years in applications engineering or technical support
- 3+ years managing applications engineering or QA teams
- Strong troubleshooting of production-scale application issues
- Experience with robotics or autonomous systems, or strong interest
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-06-11
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Engineering |
| Experience | 5+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Computer Science, Engineering |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Avidbots
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Work smarter. Aim higher. Reach further: That’s automation at work
Full company description
Our vision is to expand humanity’s potential through robotics and automation. We design and build autonomous cleaning technology that empowers organizations and their workers to become more productive and efficient versions of themselves. Our robots — Neo, Neo 2W, and Kas — help raise and maintain cleanliness standards in commercial and industrial facilities without higher costs or tougher demands on teams. Our newest innovation, Kas, opens new possibilities for busy commercial environments thanks to improved performance in tight spaces, a focus on safety, and a futuristic design that enhances its surroundings. Retail, healthcare, education, transportation, and more, Kas continues Avidbots’ record of creating tailor-made solutions for its customers, so organizations can reach their full potential.
- LinkedIn followers
- 16,488
- People associated on LinkedIn
- 193
- Reported office locations
- 975 Bleams Road, 5, Kitchener, Ontario N2R 1K5, CA
- 4701 Patrick Henry Dr, Bldg 25, Santa Clara, California 95054, US
- Business categories
- Machinery Manufacturing
- Robotics
- Artificial Intelligence
- Software
- Hardware
- Artificial Intelligence (AI)
- Computer Vision
- Manufacturing
- Other recorded names
- Avidbots
- Avidbots Corp.
- Specialties
- Robotics and Software
- Profile identifies a recruitment agency
- No
- Reported total investment
- 106,350,535
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Our vision is to expand humanity’s potential through robotics and automation. We design and build autonomous cleaning technology that empowers organizations and their workers to become more productive and efficient versions of themselves. Our robots — Neo, Neo 2W, and Kas — help raise and maintain cleanliness standards in commercial and industrial facilities without higher costs or tougher demands on teams. Our…
| Field | Value |
|---|---|
| Industry | Automation Machinery Manufacturing |
| Company size | 201-500 employees |
| Headquarters | Kitchener, Ontario |
| Organization type | Privately Held |
| Year founded | 2014 |
| Specialties | Robotics and Software |
| Open jobs on Jobsy | 10 |
| View page |
About this role:
Avidbots is seeking a passionate, self-driven Manager, Applications Engineering to lead our Applications Engineering team. The ideal candidate is an experienced engineering leader with a strong track record of bridging software development and real-world field applications. You have hands-on experience supporting production software at scale and excel at collaborating with cross-functional teams to deliver high-quality solutions.
If you thrive on solving complex technical challenges, working across teams, and driving issues to resolution in fast-paced environments, this role is for you. You will lead a team of Application Engineers to investigate field-reported robotic application issues, analyze robot usage behaviors, and lead engineering prototype trials. You will create impact by ensuring Avidbots’ production software is optimally applied, sustained, and continuously improved across our growing global fleet of autonomous cleaning robots.
This position reports to the Senior Director, Software Engineering.
How you will make a difference:
- Lead, build, and grow a team of Applications Engineers through technical direction, coaching, hiring, and performance management
- Lead the triage process and maintain backlog quality for robot software/system issues reported from the field and production
- Work closely with Engineering to help analyze robot field usage and performance metrics to support issue investigation and identify opportunities for product improvement
- Partner with Engineering, Product, Technical Services, Customer Success, and Production to ensure that field and production issues are resolved in a timely manner
- Work closely with engineering to conduct alpha and beta trials of new features across customer sites and verticals
- Build a continuous improvement culture by leveraging AI tools, automating workflows, leading root cause analysis and team retrospectives
- Communicate critical field issues to cross-functional stakeholders, conveying complex technical concepts to varying levels of the organization
- Deliver internal training on robot systems applications and field best practices to technical support and other operations teams
Required Qualifications:
- BSc. or graduate degree in Computer Science, Engineering, or equivalent
- 5+ years of industry experience in Applications Engineering, Technical Support, or related
- 3+ years of people leadership experience (managing Applications engineering or QA teams)
- Strong background in troubleshooting and resolving complex, production-scale application issues
- Demonstrated ability to critically analyze and make prioritization decisions in high-stakes, time-sensitive situations with minimal oversight
- Proven success partnering cross-functionally to support new product and feature rollouts
- Excellent verbal and written communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
- Experience with robotics or autonomous systems, or a strong interest in the field
- Enjoys working in small teams with big dreams
Preferred Qualifications:
- Proficiency with Linux-based operating systems
- Familiar with programming in C++, Python, and Bash scripting
- Experience with incident and issue management via ticketing systems (Jira or similar) and collaboration tools (Confluence, Google Suite)
- Experience with Robot Operating System (ROS)
- Experience leading offshore or remote engineering teams
- Passionate about mobile robotics
Journal
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