Posted 28 days ago
Manager, Building Maintenance
@ Dollarama
Calgary, Alberta
Overview
Dollarama is hiring a Building & Maintenance Manager to oversee maintenance, reliability and service performance at a Distribution Center and Warehouse exceeding 1.5 million square feet. The role manages external building maintenance contracts, Material Handling Equipment service providers and automation maintenance partners, holding them to agreed service levels. The posting describes a highly autonomous, results-oriented position with contract, vendor and budget responsibilities.
Responsibilities:
- Manage external building and MHE maintenance contracts and service providers
- Monitor contractor performance and SLAs against agreed timelines
- Establish preventive and corrective maintenance programs
- Lead performance reviews and escalate critical automation issues
- Support budgeting, cost control and continuous improvement
Requirements summary:
- 5+ years in engineering, maintenance, facilities or automation
- Experience managing contractors, service contracts and SLAs
- Technical knowledge of MHE and automated material handling systems
- Strong analytical, negotiation and project management skills
- Bachelor's degree in an engineering field preferred
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Maintenance & repair |
| Experience | 5+ years |
| Work setting | Warehouse, Plant or factory, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English, French |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Mechanical Engineering, Electrical Engineering, Industrial Engineering |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dollarama
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Dollarama a été fondée par l’entrepreneur canadien Larry Rossy, représentant de la troisième génération d’une famille de détaillants. Tout a commencé en 1992 par un premier magasin situé à Matane, au Québec. Puis, l’entreprise a connu une croissance rapide au cours des vingt années suivantes et est devenue une référence pour les ménages canadiens et une destination de magasinage de choix d’un bout à l’autre du pays. Dollarama est désormais un détaillant à bas prix reconnu au Canada ayant une portée internationale avec plus de 2 700 magasins et 41 000 employés qui servent la clientèle sur trois continents et dans sept pays. L’entreprise est dirigée par Neil Rossy, détaillant de quatrième génération et membre de l’équipe de direction fondatrice de Dollarama. Dollarama vise à offrir à ses clients une expérience de magasinage homogène et une valeur attrayante, en proposant un vaste éventail de marchandises générales, de produits consommables et d’articles saisonniers. Tous les magasins sont détenus et exploités par Dollarama et sont bien situés, que ce soit dans des régions métropolitaines, dans des villes de taille moyenne ou dans des petites villes. Les produits sont vendus individuellement ou en lots, à des bas prix fixes.
- LinkedIn followers
- 120,868
- People associated on LinkedIn
- 12,269
- Reported office locations
- 5805 Royalmount, Mont-Royal, Québec H4P 0A1, CA
- Business categories
- Consumer Goods
- Retail
- Financial Services
- Other recorded names
- Dollarama
- Profile identifies a recruitment agency
- No
- Reported total investment
- 3,088,295,799
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Dollarama a été fondée par l’entrepreneur canadien Larry Rossy, représentant de la troisième génération d’une famille de détaillants. Tout a commencé en 1992 par un premier magasin situé à Matane, au Québec. Puis, l’entreprise a connu une croissance rapide au cours des vingt années suivantes et est devenue une référence pour les ménages canadiens et une destination de magasinage de choix d’un bout à l’autre du…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Mont-Royal, Québec |
| Organization type | Public Company |
| Open jobs on Jobsy | 822 |
| View page |
Job Summary
We are looking for a highly autonomous and results-oriented Building & Maintenance Manager to oversee the maintenance, reliability, and service performance of a large-scale Distribution Center and Warehouse operation exceeding 1.5 million square feet.
The Building & Maintenance Manager will be responsible for managing building maintenance contracts, Material Handling Equipment (MHE) service providers, and third-party maintenance partners supporting our automated material handling, packaging, conveyor, and storage systems.
This role requires a strong combination of technical knowledge, contract management, vendor management, problem-solving, and leadership skills. The successful candidate will be comfortable working independently, identifying operational and technical issues, developing corrective action plans, and holding external partners accountable for delivering agreed service levels.
Key Accountabilities
Facility Maintenance & Infrastructure
- Manage all external maintenance contracts and service providers related to the Distribution Center's building and infrastructure.
- Establish and monitor preventive and corrective maintenance programs.
- Monitor contractor performance and ensure that issues are resolved within agreed timelines.
- Negotiate service improvements and support contract renewal and sourcing activities.
- Support budgeting, forecasting, and cost-control initiatives related to facility maintenance.
- Ensure compliance with company standards, safety requirements, and applicable regulations.
Material Handling Equipment (MHE)
- Manage relationships with external service providers responsible for the maintenance and repair of Material Handling Equipment.
- Ensure that preventive maintenance programs are properly planned and executed.
- Monitor equipment availability, downtime, response times, repair quality, and overall service performance.
- Establish clear service expectations and hold contractors accountable to agreed Service Level Agreements (SLAs).
- Support decisions related to equipment reliability, lifecycle management, repairs, replacement, and continuous improvement.
Automation & Resident Maintenance
- Manage relationships with external partners providing on-site resident maintenance services for automated material handling systems, including conveyors, packaging equipment, storage systems, and related automation.
- Monitor system availability, downtime, response time, maintenance completion, and recurring failures.
- Lead regular performance reviews with service providers and establish action plans when performance does not meet expectations.
- Coordinate escalation and resolution of critical technical issues affecting Distribution Center operations.
Problem Solving & Continuous Improvement
- Proactively identify reliability, maintenance, and operational risks.
- Identify opportunities to improve equipment reliability, reduce downtime, optimize maintenance costs, and improve contractor performance.
- Promote a preventive and proactive maintenance culture rather than a reactive approach.
Job Requirements
- Bachelor's degree in Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field preferred.
- 5+ years of experience in engineering, maintenance, facilities, automation, MHE, or a related environment.
- Previous experience managing external contractors, maintenance service providers, and technical suppliers.
- Experience managing service contracts, SLAs, KPIs, and vendor performance.
- Strong technical understanding of Material Handling Equipment (MHE) and preferably automated material handling systems.
- Experience with conveyor systems, automated storage systems, packaging equipment, or distribution center automation is highly desirable.
- Experience in a large-scale warehouse, distribution center, manufacturing, or industrial environment is strongly preferred.
- Strong analytical and problem-solving skills, with the ability to identify root causes and develop effective action plans.
- Demonstrated ability to manage multiple priorities in a fast-paced operational environment.
- Strong organizational and project management skills.
- Excellent communication and negotiation skills.
- Ability to work independently and make decisions with limited supervision.
- Strong sense of ownership and accountability.
- Proficiency with Microsoft Office and maintenance management / CMMS systems is an asset.
- Bilingual English/French is an asset.
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