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Manager, Business Applications

@ Novacap

Brossard, Quebec

On-siteFull-time5+ years experience
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Overview

Novacap, a North American private equity firm with offices in Montreal, Toronto and New York, is hiring a Manager, Business Applications to act as Product Owner for its back-office and middle-office SaaS platforms. The role covers platform roadmaps, governance, vendor negotiations and leading an internal and offshore team. The posting requires fluency in French and English and a Bachelor's degree, with five to eight years of business application experience.

Responsibilities:

  • Act as Product Owner for more than ten SaaS business platforms
  • Define platform roadmaps and manage intake of new application requests
  • Lead vendor negotiations, contract renewals and service-level management
  • Coach direct reports and oversee an offshore data team
  • Oversee monthly reconciliations and deliver reporting for senior stakeholders

Requirements summary:

  • Bachelor's degree in IT, management information systems, business or related field
  • Five to eight years of business application experience, including two years as product owner
  • CRM and ERP administration experience, DealCloud, Allvue, iLevel or NetSuite an asset
  • People leadership and vendor negotiation experience
  • Fluency in French and English, spoken and written

Tools & skills

Source and dates

Employer career site / ATS feed · rippling

Employer posting date
2026-10-02
First seen by our source
2026-10-12
Source record updated
2026-10-12

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityManager
DepartmentBusiness operations
Experience5+ years
Manages peopleYes
Hours per week40 (estimated)
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French
EducationBachelor’s degree (required)
Fields of studyinformation technology, management information systems, business administration

Summary and details written by AI from the posting; the employer’s posting is the authority.

Novacap

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Bâtisseur d'entreprises de classe mondiale depuis 1981- Building world-class companies since 1981

Full company description

À propos de Novacap Fondée en 1981, Novacap est un chef de file canadien dans le domaine du placement privé, avec plus de 10 milliards $ d'actifs sous gestion, qui a investi dans plus de 90 sociétés et réalisé plus de 140 acquisitions subséquentes. Appliquant son approche sectorielle depuis 2007 dans les secteurs des TMT, Industries et récemment des Services Financiers, l'expertise opérationnelle approfondie de Novacap dans ces domaines peut accélérer la croissance des sociétés et créer de la valeur à long terme. Comptant sur des équipes d'investissement et d'opérations expérimentées et spécialisées ainsi que sur des ressources financières considérables, Novacap possède la capacité et les avantages requis afin de bâtir des entreprises de classe mondiale. Novacap a des bureaux à Brossard, au Québec ainsi qu'à Toronto, en Ontario. Pour plus de renseignements, visitez www.novacap.ca. About Novacap Founded in 1981, Novacap is a leading Canadian private equity firm with more than C$10B of AUM that has invested in more than 90 platform companies and completed more than 140 add-on acquisitions. Applying its sector-focused approach since 2007 in TMT, Industries and now Financial Services, Novacap's deep domain expertise can accelerate company growth and create long-term value. With experienced, dedicated investment and operations teams as well as substantial funding, Novacap has the resources and knowledge to build world-class businesses. Novacap has offices in Brossard, Quebec and Toronto, Ontario. For more information, please visit www.novacap.ca.

LinkedIn followers
18,241
People associated on LinkedIn
346
Reported office locations
  • 3400, rue de l'Eclipse, Suite 700, Brossard, Quebec J4Z 0P3, CA
  • 1 University Ave, Suite 1600, Toronto, Ontario M5J 2P1, CA
Business categories
  • Financial Services
Other recorded names
  • Novacap
Specialties
  • Private Equity
Profile identifies a recruitment agency
No
Reported total investment
8,882,567,828

Currency and observation date were not supplied; this is not a current valuation or a funding round.

À propos de Novacap Fondée en 1981, Novacap est un chef de file canadien dans le domaine du placement privé, avec plus de 10 milliards $ d'actifs sous gestion, qui a investi dans plus de 90 sociétés et réalisé plus de 140 acquisitions subséquentes. Appliquant son approche sectorielle depuis 2007 dans les secteurs des TMT, Industries et récemment des Services Financiers, l'expertise opérationnelle approfondie de…

FieldValue
IndustryFinancial Services
Company size51-200 employees
HeadquartersBrossard, Quebec
Organization typePartnership
Year founded1981
SpecialtiesPrivate Equity
Open jobs on Jobsy9
LinkedInView page
Job description

With more than C$16 billion AUM and offices in Montreal, Toronto and New York, Novacap is a leading North American private equity firm with a long-standing track record of partnering with entrepreneurs and management teams to build market-leading businesses.

The firm invests exclusively through four buyout strategies: Industrials, Financial Services, Digital Infrastructure, and Technologies, each with dedicated fund capital and clearly defined investment criteria.

Each strategy is sector-led and thesis-driven, combining deep operating and investment expertise with an active ownership mindset to support growth, transformation, and long-term value creation.

What you will do

As Manager, Business Applications, you will act as Product Owner for Novacap's suite of back-office and middle-office business applications, overseeing platform roadmaps, governance, vendor relationships and team performance. You will ensure the firm's core systems, spanning CRM, ERP and operational platforms, are reliable, well governed and aligned to the needs of every team firmwide.

Key responsibilities

Platform ownership

  • Serve as Product Owner for a portfolio of more than ten SaaS platforms, including DealCloud (IRM, DRM and PRM), Allvue, iLevel, NetSuite, Monday.com, Zendesk, Loopio, Rippling, Workato and Concur.
  • Define and maintain platform roadmaps in line with evolving business needs and firm priorities.
  • Manage intake for new project and business application requests, formalizing the process and gathering and documenting business needs and requirements to inform prioritization.
  • Establish and enforce governance frameworks across the application portfolio, covering access controls, data integrity and change management.
  • Provide technical and business support to end users, troubleshooting issues and guiding effective platform use.
  • Maintain up-to-date, centralized vendor and technical documentation for the application portfolio, ensuring it is easily accessible.

Vendor & procurement management

  • Lead vendor negotiations, including pricing, service levels and contract terms.
  • Manage contract renewals, ensuring timely review and alignment with budget and usage requirements.
  • Maintain ongoing vendor relationships, monitoring service performance and escalating issues as needed.
  • Conduct ongoing technology watches across the vendor landscape to keep the platform portfolio best-in-class and reduce the risk of vendor lock-in.

Team leadership

  • Oversee internal resources for the business applications in scope and the offshore team supporting data input for the DRM and IRM (TresVista).
  • Provide one-on-one coaching and development support to direct reports and offshore team members.
  • Implement DRI and RACI frameworks to clarify ownership and accountability across the team.
  • Foster a culture of accountability, performance and continuous improvement within the team.

Stakeholder support & reporting

  • Support teams across the firm with data-driven analytics from the applications in scope, notably the IRM, the DRM and iLevel, including overseeing monthly reconciliations.
  • Deliver ad hoc reporting to inform strategic investment and fundraising decisions.
  • Act as a liaison between business stakeholders and platform capabilities, translating reporting needs into actionable outputs.

What you will bring

Your skills, knowledge and experience are what set you apart.

  • Bachelor's degree in information technology, management information systems, business administration or a related field.
  • Five to eight years of experience with business applications, including at least two years as product owner, platform owner or application manager for a portfolio of SaaS systems, with strong business analysis skills (requirements gathering, process mapping).
  • Demonstrated experience administering CRM and ERP platforms; familiarity with DealCloud, Allvue, iLevel or NetSuite is a strong asset.
  • Experience leading vendor negotiations, contract renewals and service-level management.
  • People leadership experience, including coaching direct reports and coordinating offshore or outsourced teams.
  • Working knowledge of application governance practices: access controls, data integrity, change management and integration tooling such as Workato.
  • Strong documentation discipline, with experience building and maintaining accessible knowledge bases for vendor and technical information.
  • Ability to translate business reporting needs into analytics and deliverables for senior stakeholders.
  • Experience in a financial, regulated or professional services environment is an asset.
  • Fluency in French and English, both spoken and written, is required given our cross-border activities and our colleagues across Canada and the United States.

We're building the future. Join us.

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