Posted 15 days ago
Manager, Change Management
@ Royal Bank of Canada
Toronto, Ontario
Overview
Royal Bank of Canada is hiring a Manager, Change Management to define strategy and lead end-to-end change across process, technology and people for assigned strategic initiatives. The role is full time, salaried, at 37.5 hours per week in Toronto, with the work centred on stakeholder adoption and change impact assessments.
Responsibilities:
- Lead change management strategy and plans for strategic initiatives
- Conduct stakeholder analysis and change impact assessments
- Develop training and communication plans to drive adoption
- Oversee change execution and measure outcomes
- Liaise between team members and upper management
Requirements summary:
- 3+ years of broad change management experience
- University degree or equivalent
- 2+ years financial industry experience
- Experience with ADKAR, Kotter or equivalent methodologies
- Excellent interpersonal and stakeholder relationship skills
Tools & skills
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 3+ years |
| Hours per week | 37.5 |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | PROSCI (ADKAR) certification, PMP Certification |
| Education | Bachelor’s degree (required) |
| Perks mentioned | Flexible hours, Performance bonus, Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Royal Bank of Canada
Stock listing: TSX:RY · NYSE:RY · Source checked: 2026-11-02
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact. http://rbc.com/legalstuff. La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social. https://www.rbc.com/conditions-dutilisation/
- LinkedIn followers
- 932,626
- People associated on LinkedIn
- 96,867
- Reported office locations
- 200 Bay Street, Toronto, Ontario M5J 2J5, CA
- 1 Place Ville-Marie, Montreal, QC H3B 1Z3, CA
- 2 Park St, Sydney, NSW 2000, AU
- 100 Bishopsgate, London, England EC2N 4AA, GB
- Persiaran Apec, Cyberjaya, Selangor 63000, MY
- 60 S 6th St, Minneapolis, MN 55402, US
- Business categories
- Wealth Management
- Commercial Lending
- Finance
- Banking
- Payments
- Asset Management
- Insurance
- Lending
- Financial Services
- Financial Exchanges
- Other recorded names
- Royal Bank of Canada
- RBC
- Specialties
- finance
- banking
- investing
- insurance
- financial planning
- wealth management
- and capital markets
- Profile identifies a recruitment agency
- No
- Reported total investment
- 22,251,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 10,001+ employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Specialties | financebankinginvestinginsurancefinancial planningwealth managementand capital markets |
| Open jobs on Jobsy | 1,083 |
| View page |
Job Description
What is the opportunity?
The Manager, Change Management, will be primarily accountable to define strategy, lead, and execute end-to-end change management (process, technology, and people) for an assigned set of strategic initiatives. The incumbent will develop change management approach and solid plans for selected portfolio of projects and provide high-level oversight on other projects, inclusive of process and controls impact assessments, training and communication schedules (as applicable) and support the design of the target state processes. The incumbent will play a key role in helping RBC IS achieve target outcomes by ensuring complete adoption of target processes and controls across a broad group of internal and external stakeholders.
What will you do?
- Lead the development and implementation of OCM methodology, strategies, and plans to support large to medium scale projects.
- Complete stakeholder analysis, organizational impact, change readiness assessments and integration plans into communication and training to drive adoption of changes.
- Change Management Lead for several strategic initiatives that will help position RBC IS as the clear leader in our chosen products and client segments.
- Lead end to end change impact assessments (including current vs. target state process documentation, controls, and associated risks, if any).
- Develop a change management plan that will enable the implementation of process and controls changes across a broad group of internal and external stakeholders and support change management efforts for external clients as required.
- Develop and implement OCM strategies and plans to mitigate risks and successfully transition impacted stakeholders through the changes, including the implementation of communication, engagement, change leadership, training, and resistance management strategies and plans and oversee OCM execution, including measuring the outcomes to assess effectiveness of the overall change management strategy.
- Partner with senior leadership and stakeholder groups to understand, document and inform change management needs, and develop an effective change management strategy and plan that will enable the implementation of enhanced process and controls changes across a broad group of internal (Operations, Client Success) stakeholders and support change management efforts for external clients as required, while evaluating potential significant improvements to existing processes, methods and applying best practices.
- Serve as a liaison between team members and upper management, communicating company policies, changes and updates effectively.
What do you need to succeed?
Must haves:
- 3+ years of broad Change Management experience
- University Degree (or equivalent)
- Excellent interpersonal skills and the ability to create trusted relationships with clients, stakeholders, and centers of influence
- A demonstrated ability to thrive in a fast-paced environment
- 2+ years financial industry experience, preferably in Custody/FundAccounting/Shareholder Services and Investor Services/Fund Administration industry
- Experience in successful application of change management methodologies such as ADKAR, Kotter or equivalent
Nice-to-have:
- Thorough operational knowledge of FundAccounting/Custody/Shareholder Services and applicable systems (e.g., W360, Unitrax, Milvus, Trust & Gplus etc.)
- Project Management Experience
- PROSCI (ADKAR) certification
- PMP Certification
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
RBC is presently inviting candidates to apply for future vacancies. Applying to this posting allows you to express your interest in future career opportunities at RBC. Qualified applicants may be contacted to review their resume in more detail.
Job Skills
Business Appraisals, Change Controls, Dealing with Disorder, Human Resources Policies, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Overcoming Resistance to Change, Process ManagementAdditional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
WEALTH MANAGEMENTJob Type:
RegularPay Type:
SalariedPosted Date:
2026-10-07Application Deadline:
2026-10-24Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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