Manager, Logistics and Distribution

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:

• Safety as a cornerstone.

• Share our passion – every day.

• Always act with integrity.

• We work as a team.

• Aim for best.

• Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:

• The opportunity to build lifelong friendships with staff and guests from around the world.

• Working for a company that stands behind its mission, vision, and values.

• An inclusive and rewarding company culture where employees are valued and supported.

• Explore and work at a world-class mountain destination.

• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.

• Work with hospitality professionals that take pride in providing a high-end guest experience.

• An opportunity to grow and learn in a work environment that promotes feedback and development.

• Discounts with brand partners and on CMH merchandise.

• Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Position Title: Manager, Logistics & Distribution

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Manager, Supply Chain

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Exempt

Number of Positions: 1

Direct Reports: <5 Full-time (10 casual)

Indirect Reports: 0

Date of Last Review: Nov 2026

Desired Start Date: Early Dec 2026

Position Overview

The Manager, Logistics & Distribution oversees a cross-dock/warehouse space of around 2,500 sq ft and plays a pivotal role in driving the transformation of CMH's logistics operations, focusing on cost control, efficiency enhancement, and people management. Reporting directly to the Manager of Supply Chain, this position is responsible for leading and overseeing all aspects of warehouse and distribution activities to optimize supply chain performance.

Essential Duties and Responsibilities

All employees at the management level and above will work closely with senior leadership to foster a culture that prioritizes safety, exceptional employee and guest experiences, environmental and community responsibility, and strong financial performance. They will contribute to the development and execution of strategic goals aligned with overall business objectives, while establishing key performance metrics to drive productivity and meet guest expectations. They will support planning and collaboration across leadership and project teams, ensuring timely progress on initiatives, and manage multiple priorities through clear goal-setting and detailed action planning. Additionally, they will play an active role in advancing OHS, sustainability, and DEI initiatives, and provide training and support as needed during emergency response situations.

• Spearhead the implementation of best practices to streamline warehousing and distribution operations.

• Execute initiatives to optimize warehouse layout, processes, and workflows to improve efficiency and reduce costs.

• Develop and manage budgets for warehousing and distribution activities, identifying opportunities for cost savings and efficiency improvements.

• Analyze financial data and performance metrics to track expenses, identify trends, and make data-driven decisions to optimize cost-effectiveness.

• Provide leadership and direction to the warehouse and distribution team, fostering a culture of accountability, collaboration, and continuous improvement.

• Participate in recruitment of new talent and train and develop new talent within the team, ensuring alignment with CMH's values and objectives.

• Establish and monitor key performance indicators (KPIs) to measure and track warehouse and distribution performance, implementing corrective actions as needed to achieve targets.

• Collaborate cross-functionally with procurement, hospitality, and other departments to ensure seamless integration and alignment of supply chain processes.

• Ensure compliance with regulatory requirements, safety standards, and industry best practices in warehousing, distribution, and transportation.

• Proactively identify and mitigate risks related to warehousing and distribution operations to safeguard CMH's reputation and assets.

• Help develop and support the implementation of OHS, sustainability, and DEI initiatives.

• Train, participate in, and provide support, as required, during emergency response situations.

• Be comfortable driving class 5 vehicles on logging roads, including areas with limited or no mobile network connection.

• Being available outside of business hours during operating season to assist drivers and other team members as required to problem solve truck and road issues to ensure and coordinate timely deliveries.

Minimum Qualifications

• Diploma or degree in supply chain management, logistics, or a related field.
• Five years of progressive experience in logistics and distribution management, with a proven track record of success in driving operational excellence and cost control.
• Demonstrated leadership skills with the ability to inspire and motivate teams to achieve goals in a fast-paced environment, preferred.
• Valid class 5 driver’s license minimum with clean driver’s abstract.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions

• Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business.
• This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis.
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided including an attractive base salary which is based upon qualifications, experience, and skill set, as well as an annual incentive program. Further details will be discussed in a personal interview.

Benefits and Perks:

• Health and dental benefits after 90-day probationary period.
• Group Savings Plan eligibility after the 90-day probationary period.
• Paid Personal/Sick and Vacation days.
• CMH Ski Pass Program.
• IKON Pass Benefits.Pro deal affiliations with Brand Partners.
• Opportunities to heli-hike and heli-ski, as available.