Manager of Services - Community Accommodations

Position: Manager of Services - Community Accommodations (CA)

Department: Leadership

Reports to: Director of Services

Summary:

Reporting to the Director of Services, this Leadership position champions a positive work atmosphere through the supervision and evaluation of all aspects of the assigned programs and staff.

This position complies with all Community Living Dryden-Sioux Lookout (CLD-SL) Policies and Procedures, follows

CLD-SL’s Mission, Vision and Value Statements along with CLD-SL’s Strategic Directions. It is established that this position will work in compliance with the provisions of the Occupational Health and Safety Act and Regulations (Sections 25, 26 and 27) and with the Ministry of Community and Social Services (MCSS). It is the expectation of each staff member to provide safety, practice respect, and promote community while working at CLD-SL.

Qualifications:

• DSW, SSW, or related University Degree or other relevant post-secondary education as recognized in CLD-SL policy.
• Minimum 5 years’ experience post graduate working with individuals with disabilities.
• Minimum 5 years’ supervisory experience.
• Driver’s License required.
• Must maintain current, valid and on-going certification in mandatory areas as required.

Threshold Competencies:

Threshold Competencies are base or minimum requirements to be considered for a position in the Developmental Services Sector: They will be evaluated during the hiring and probationary process for “fit” to the position.

• Championing Change and Innovation
• Inclusive Leadership
• Strategic Thinking
• Valuing Equity, Diversity, and Inclusion

Core Competencies:

To perform the Manager of Program’s job successfully, an individual must possess a certain level of competency within the Developmental Services Sector:

• Advocacy
• Building Relationship
• Problem Solving and Decision Making
• Facilitate Growth and Development
• Resource Management
• Resilience
• Resource Management
• Championing Change and Innovation

Key Job Responsibilities:

• Manages, monitors, evaluates, inspects service delivery and recommends revisions to the service model to ensure the health and welfare of clients and staff. Ensures that CLD-SL’s policies and procedures are adhered to.
• Ensure that all services are in accordance with Ministry Acts and Regulations, City By-Laws, Provincial requirements and overall Agency Strategic Plan.
• Available for the purposes of consultation, problem solving and response in the event of an emergency outside of regular hours.
• Trains, supervises, evaluates, monitors and delegates responsibilities to new hires/employees within assigned programs.
• Audits, reviews and ensures compliance with fire, Municipal and Ministry compliance and regulations standards.
• Ensures accurate incident/serious occurrence debriefing with Director of Service.
• Follows all financial policies and budgets related to program expenditures.
• Coordinates, chairs and participates in various meetings and/or committees both within and external to the Agency.
• Establishes and maintains goals and objectives for staff to maintain.
• Ensures compliance with set rules and regulations for the respected programs.
• Completes quarterly Health and Safety inspections to ensure compliance.
• Provides support to the JHSC’s in all HS activities through reviewing accident investigations, inspections and ensuring that resolutions to unsafe items are corrected.
• On call after hours.
• Performs any other related duties as assigned by the Director of Service, other Directors, CEO, or COO.

Working Conditions:

• Office environment and visits to Program areas.
• Physical demands up to 10 pounds, potential to move 25 pounds and up, occasionally over 100 pounds when required to help assist others in move.
• Works flexible schedules.
• Computer work.
• Participates in required meetings and training.

PerformanceEvaluation:

The performance of the incumbent will be formally reviewed after six months, at the end of the first year, and annually thereafter. Measures to assess performance will be based on this job description, and the targets and objectives established by the Director at the previous performance review.