Posted 22 days ago
Manager, Retail After Sales
@ Kia Canada
Mississauga, Ontario
SIGNALS
Overview
Kia Canada is hiring a Manager, Retail After Sales, full time, to lead retail parts, tire and accessories programs and dealer and customer communications. The role leads service marketing, directly supervises the key parts and wholesale role, and reports to the National Manager, After Sales Marketing. The posting states a salary range of $87,000 to $129,105 and lists flexible schedules and summer hours among its perks.
Responsibilities:
- Manage retail parts, tire and accessories sales programs
- Lead corporate and dealer marketing communications
- Lead Promise to Care and customer retention initiatives
- Supervise the key parts and wholesale role
- Work with tire and accessory vendors on pricing and product
Requirements summary:
- Post-secondary business administration degree or related field
- 5 to 7 years of OEM automotive experience
- Preferably parts and service experience
- Supervisory leadership experience preferred
- Advanced MS Office knowledge
Tools & skills
Benefits mentioned
Health insuranceRetirement planTuition supportWellness
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-23
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Sales |
| Experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | Bachelor’s degree (required) |
| Fields of study | Business Administration |
| Perks mentioned | Flexible hours, Retirement plan, Tuition support, Employee discount, Wellness, Free or discounted meals, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Kia Canada
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
Kia Canada
General Summary
The Manager, Retail After Sales, will lead the development and execution of dealer and customer communications, programs, tools, and solutions that support profitable growth in Kia Genuine Parts, Kia Accessories, and tire sales across multiple business channels, including New Vehicle Sales and Service. Working collaboratively with internal teams, dealers, and vendor partners, the Manager will oversee retail marketing, product initiatives, and customer retention programs that strengthen the Kia ownership experience and support dealer profitability. The Manager will also lead the department’s service marketing, including developing the annual marketing communications strategy, working with INNOCEAN to implement the plan, monitoring the marketing budget process, and managing the Kia Digital POS. The position will also provide direct leadership to the role responsible for managing key parts and the wholesale business, aligning these activities with broader After Sales priorities.
Position will report directly to the National Manager, After Sales Marketing.
Essential Duties And Responsibilities
General Summary
The Manager, Retail After Sales, will lead the development and execution of dealer and customer communications, programs, tools, and solutions that support profitable growth in Kia Genuine Parts, Kia Accessories, and tire sales across multiple business channels, including New Vehicle Sales and Service. Working collaboratively with internal teams, dealers, and vendor partners, the Manager will oversee retail marketing, product initiatives, and customer retention programs that strengthen the Kia ownership experience and support dealer profitability. The Manager will also lead the department’s service marketing, including developing the annual marketing communications strategy, working with INNOCEAN to implement the plan, monitoring the marketing budget process, and managing the Kia Digital POS. The position will also provide direct leadership to the role responsible for managing key parts and the wholesale business, aligning these activities with broader After Sales priorities.
Position will report directly to the National Manager, After Sales Marketing.
Essential Duties And Responsibilities
- Manage all programs, tools and solutions related to profitable Retail Parts (including tires) and Accessories sales performance
- Provide direct supervision and direction to the role responsible for managing key parts and the wholesale business
- Lead marketing communications at corporate and dealer levels (tier 1-3) for all brands in After Sales including Kia Service, Kia Accessories and Kia Protect
- Lead Kia Service ‘Promise to Care’ initiative to define and set deliverables that continually support a strong ownership experience for the customer
- Lead other retention and brand building initiatives including Kia Customer Direct (KCD), and Kia Collection
- Lead team in the product development and execution for both Accessories and Tires
- Work collaboratively with other KCA departments on enterprise-wide solutions e.g., integration with vehicle sales for selling Kia Accessories and winter tire packages
- Work with Tire OEM partners and other Accessory vendors to ensure KCA and our dealers remain competitive in product, pricing, and marketing
- Post-secondary Business Administration degree or related field
- Minimum 5-7 years of OEM automotive experience at national and field levels, and preferably, in parts & service area of the business
- Leadership skills, preferably past supervisory experience
- Planning and organization skills
- Strong collaborative skills
- Reporting and analytical capabilities
- Advanced knowledge of MS Office
- Salary range: $87,000 - $129,105
- We operate as a lean and agile team, recognizing the value of each individual's contributions.
- Experience the excitement of a fast-paced and growing organization.
- Gain exposure and a deeper understanding of your function and the business.
- Benefit from employee development and educational offerings.
- Join a workplace that fosters a sense of belonging and family.
- Be a part of the team behind AJAC's Best Car of the Year award.
- Subsidized on-site company catered lunches and a hot beverage program.
- Employer-paid company health benefits, spending allowance, and RRSP matching program.
- Flexible work schedules and summer hours.
- Vehicle programs.
- Employee development programs and tuition reimbursement.
- SMART Casual Dress code.
- Employee lease and car purchase discounts; Friends of Kia discounts.
- On-site gym, ping-pong, basketball, and badminton court.
- Other company-provided perks.
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