Manager, Security

Primaris REIT is currently hiring a dedicated and enthusiastic Manager, Security to join our team at our Upper Canada Mall in Newmarket, ON. If you have a background in Security Protection, supervisory experience and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you!

*Please note this position is required to work shift work and weekends

Vacancy Status: Replacement

As the Security Manager you will oversee and enhance life safety, emergency preparedness, and security measures at the property through developing, implementing, and managing comprehensive security programs that ensure the protection of tenants, shoppers, employees, and property. You will also collaborate with internal stakeholders, law enforcement agencies, and external security partners to maintain a secure and welcoming environment for all tenants, employees, and visitors.

• Development and implementation of the property’s Emergency Response Plan (ERP), Fire and Life Safety plan, Business Continuity Plan (BCP) and overall Security plan, including loss prevention programs to protect both the assets of the owners and the property tenants
• Direct supervision of 3rd Party Security Protection Service Provider, ensuring sufficient resource allocation with emphasis on developing a comprehensive training program as it relates to loss prevention, occupants life safety, and the future image of the property
• Maintain ongoing timely communication with General Manager of events
• Follow proper procedures relative to reporting of liability claims and completion of occurrence reports
• Develop and maintain communications with property tenants, local law enforcement agencies regarding crime prevention, local fire prevention personnel and to liaise with security peers in the market area
• Develop and foster inter-departmental co-operation to ensure shared communication for safety of all concerned
• Assist in the preparation and reconciliation of annual Life Safety and Security Budgets
• Organization and implementation of seminars for tenants regarding safety and security issues, along with Fire Warden Training and the planning and implementation of an annual evacuation drill
• Act as Co-chair for Health & Safety Committee
• Develop and update comprehensive Threat-Risk Assessments, Crisis Response Plans and Fire & Life Safety Plans for the property, in line with local fire codes and industry best practices through annual reviews, drills, audits and training
• As required, respond to incidents and support crisis situations, ensuring escalation protocols are followed, and support is provided to tenants, visitors and colleagues, as needed. Ensure all Security and life safety incidents are reported accurately, classified and documented in a timely manner including after action reports, in line with National incident management protocols
• Develop and implement emergency procedures, disaster recovery plans, building access control, security systems, reports and recommendations
• Provide annual, quarterly and new hire training for Primaris employees and required stakeholders for Emergency, Fire and Life Safety Plans
• Motivate, direct and evaluate all direct reports through formal and informal discussions, annual performance reviews and goal setting sessions
• Manage and support the operational implementation of security infrastructure projects and capital investments, ensuring alignment with budget frameworks, operational needs and risk mitigation strategies
• Oversee and support with the compliance, installation, ongoing maintenance, fire code compliance and performance of fire and life safety protection systems (ex. Fire panels, sprinkler systems, extinguishers, emergency lighting, AED’s, etc.)
• Any other tasks as directed by General Manager

Requirements:

To excel in this role, we are looking for candidates who are strong communicators and worked in a retail environment. If this opportunity sounds interesting to you, you likely have the following attributes:

• Bachelor’s Degree or College Diploma in Police Foundations, Law & Security, Criminology or related field
• Post secondary degree in law enforcement would be deemed a definite asset
• Minimum 5 years of experience in security or related field
• Minimum 2 years supervisory experience
• Proficiency in Microsoft Office Suite
• CPR/First Aid knowledge required
• Completion of recognized security, emergency management or safety certifications or designations would be considered an asset, including:
• CPP, PSP, CEM, ICS, NFPA, Verbal Judo
• Canadian Registered Safety Professional or Valid Security License (where required)
• Criminal background check clearance

Join us and play a vital role in providing outstanding experiences to our valued customers and tenants. We are seeking individuals with a positive attitude, excellent communication skills, and a strong commitment to ensuring customer satisfaction.

Compensation:

At Primaris, we believe in rewarding talent with competitive wages and total compensation package. Your compensation is thoughtfully determined based on factors such as location, job level, relevant education or training, experience, knowledge, skills, and abilities, while ensuring internal equity and alignment with market data.

Expected Salary Range: CAD $75,000 – $85,000

Please note: This is the expected range for the position however, it should not discourage you from applying. If you believe you’re a strong fit for the role, we encourage you to submit your application regardless of salary expectations.

Beyond salary, our total rewards approach reflects our commitment to recognizing your contributions and supporting your growth.

AI Use & Accommodation:

To manage the large volume of applications, AI may be used in the recruitment process. If your qualifications align with the requirements of this role, you may be contacted for next steps.

Primaris REIT is an equal opportunity employer, committed to providing fair recruitment and employment practices to all employees and applicants. If you require accommodation for this role, please contact [email protected].

How to Apply:

If you are ready to embark on a rewarding career in the exciting world of real estate, we would love to hear from you!

We appreciate all applications and will only contact those selected for an interview.

Join our team as a Manager, Security and contribute to creating a positive and welcoming shopping experience.

Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected].

Primaris REIT is Canada's leading enclosed shopping centre-focused real estate investment trust. We own and operate a portfolio of 15.2 million square feet of dominant enclosed shopping centres valued at approximately $5.2 billion at Primaris' share. Our vision is to champion and elevate retail for Canadians by creating an exceptional experience for our customers while maintaining a strong presence in the industry.