Manager System Flow Client Patient Access Services

Position #: 189501

Expected Start Date: November 30, 2026

Union: OOS

Facility: Royal University Hospital

City/Town: Saskatoon

Department: System Flow CPAS

Type: Full-time temporary

Expected Up to Date: November 30, 2027

FTE: 1

Shift Information: Days, Standby

Number of Hours per Rotation: 5 shifts of 7.5 hours per 1 weeks

Relief: No

Float: No

Salary or Pay Band: As per Terms and Conditions of Employment

Travel Required: Yes

Job Description: The Manager, System Flow CPAS is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director of System Flow, the Manager is responsible for creating operational lines of sight that connect to the goals and objectives of the SHA. The Manager supports strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction of same. The Manager demonstrates strong leadership to enable an innovative and positive working climate and a client‐centric culture. The Manager must work cross functionally within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community partners.

Human Resources Exemption: No

Experience

• Experience developing programs in a complex, multi‐stakeholder environment
• Five (5) years leadership experience
• Experience as a leader who has developed and led innovative planning

Education

• Undergraduate degree or diploma in a health related field
• or business or healthcare administration

Licenses

• Valid Class 5 driver's license

Other Education and Training

• Licensed, and in good standing, with regulatory body, if applicable
• Undergraduate degree or an equivalent combination of education and experience

Competencies

• Critical thinking skills
• Analytical skills
• Financial skills
• Interpersonal skills
• Communication skills
• Mobilizes people, inspires and leads by example
• Leadership skills
• Computer skills

Knowledge and Abilities

• Commitment to quality, safety, and improvement striving towards zero harm
• Knowledge of diverse, culturally safe and representative workforce
• Knowledge in leadership strategies
• Proven ability to collaborate and partner with a wide variety of stakeholders
• Ability to adapt to and implement change
• Knowledge in applicable legislation and standards
• Knowledge in the Truth and Reconciliation Commission Calls to Action
• Knowledge in First Nation and Metis history in Saskatchewan
• Committed to delivering on patient and family centred care
• Knowledge in LEAN management system
• Ability to integrate clinical knowledge and experience into clinical practice
• Knowledge in applicable human resource functions and disciplines
• Ability to lead and coach others
• Knowledge in the Saskatchewan health care system
• Promotes innovation, guides change and is committed to continuous improvement
• Exemplifies ethical practices, professionalism and personal integrity

Other Information

• Travel within Saskatchewan

Applicants must upload all relevant documents (ex: certificates, diplomas, proof of enrollment, licenses and/or memberships) relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the applicable hiring team.

Only applicants selected for an interview will be contacted. Those being interviewed are required to bring a valid Criminal Record Check (CRC) to the interview; it must be dated within six (6) months and include a vulnerable sector search.

We work together to improve our health and well-being. Every day. For everyone.

We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.

We are committed to the Truth and Reconciliation Commissions Calls to Action.

We work in the spirit of truth and reconciliation, acknowledging Saskatchewan as the traditional territory of First Nations and Métis People.

Please note: Only applications that include all required documentation will be considered.

The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and patient-centred.