Manager, Web Product Ownership and Digital Platform Strategy

Job Type: Permanent
Work Model: Hybrid
Reference code: 134839
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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As ambassadors, our goal is to innovate, personalize our voice in the market, establish and extend our lead over the competition. Scroll down to learn more about you next opportunity!

What will your typical day look like?

What will your typical day look like?

As the Manager, Web Product Ownership and Digital Platform Strategy, you will lead the evolution of Deloitte.ca, helping to strengthen the Deloitte brand, generate eminence, engage priority audiences, and support business growth through a high-performing digital experience.

You will own the Deloitte.ca product roadmap, translating business and digital priorities into platform capabilities that strengthen brand, increase audience engagement, improve discoverability, and drive measurable business outcomes. Working across Digital, Marketing, the Global Member Firm network, and delivery stakeholders, you will align platform priorities with strategic objectives, user needs, and market opportunities.

You will provide product leadership for Deloitte.ca, partnering closely with the USI-based web capability team to shape roadmap priorities, evaluate emerging opportunities, and deliver platform enhancements. You will foster a culture of continuous improvement and innovation while maximizing the platform's impact and business value.

Key accountabilities include:

• Own the Deloitte.ca product strategy and roadmap, aligning platform investments and priorities to business objectives, digital strategy, and measurable outcomes.
• Lead the evolution of Deloitte.ca to enhance audience engagement, discoverability, personalization, web analytics, emerging AI-enabled experiences, and the platform capabilities required to support connected client journeys
• Partner with the web capability team to translate strategic priorities into platform enhancement roadmap balancing business value, platform health, innovation opportunities, and delivery capacity
• Champion an audience-first approach leveraging data, analytics experimentation, and insights to continuously improve digital experiences and business outcomes.
• Collaborate across Marketing, Digital, Content Governance, Analytics, and Technology (local & global) teams to ensure Deloitte.ca effectively integrates with the broader digital ecosystem and supports brand, eminence, and firm growth
• Represent Canadian priorities across Global and Member Firm networks, influencing platform direction, governance, modernization, and innovation to deliver on growth objectives

About the team

The Digital team sits within Deloitte Canada's Marketing Team and is responsible for delivering connected, data-driven digital experiences across channels. Working at the intersection of strategy, marketing experience, content, technology, analytics, and AI enablement, the team helps Deloitte strengthen audience engagement, brand visibility, and client outcomes.

This role works closely with Digital leadership, Marketing teams, Content Governance, Analytics, Global stakeholders, and the web-capability partners to ensure Deloitte.ca continues to evolve as a modern, high-performing digital platform within Deloitte Canada's broader digital ecosystem.

Enough about us, let’s talk about you

You are a strategic product leader who can connect business objectives, digital experiences, and platform capabilities to deliver measurable outcomes. Combining strong product management expertise with a solid understanding of website technologies and digital platforms, you excel in partnering with developers, architects, UX specialists, and business stakeholders to shape platform direction and delivery priorities

You bring:

• Experience in digital product management, website strategy, digital platforms, or digital experience design and management.
• Demonstrated success defining product vision, developing roadmaps, prioritizing investments, and balancing strategic initiatives with operational demand
• Strong understanding of enterprise websites, user experience design, content ecosystems, web analytics, personalization, SEO/AEO/GEO, and emerging AI-enabled experience
• Experience working with developers and technical teams to deliver website implementations, platform enhancements, re-platforming initiatives, or digital modernization programs
• Understanding of website architecture, integrations, APIs, data flows, accessibility, performance optimization, and connections to CRM, marketing automation, analytics, and content platforms
• Experience leveraging data, customer insights, and experimentation to inform product decisions and optimize digital experiences
• Experience working across complex, matrixed environments, partnering with developers, architects, UX professionals, and business stakeholders to translate strategic priorities into platform capabilities and align teams around a shared vision and roadmap
• Strong communication and influencing skills, with the ability to build consensus, navigate ambiguity, and balance business value, audience needs, technical constraints, and platform health

It would be great if you also have:

• Experience with Adobe Experience Manager (AEM) Sites and related Adobe Experience Cloud capabilities, including content architecture, component-based design, authoring workflows, governance models, integrations, and platform modernization initiatives.
• Familiarity with marketing technology, CRM, analytics, or audience platforms.
• Experience in professional services, B2B marketing, or complex stakeholder environments.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.