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First seen by our source: 6 hours ago

Medical Office Assistant

@ VyCare Medical Clinic

Vancouver, British Columbia

Full-time
Apply now
SIGNALS

Overview

VyCare Medical Clinic is hiring a full-time Medical Office Assistant on-site in Vancouver, BC. The role greets patients, manages check-in and check-out, books appointments, verifies insurance and maintains patient records. Hybrid work with secure home use is mentioned.

Responsibilities:

  • Greet patients and manage check-in and check-out
  • Answer phones and book and confirm appointments
  • Verify insurance and payment details
  • Maintain accurate patient records, scanning and filing
  • Prepare exam rooms and process referrals

Requirements summary:

  • Strong phone etiquette and patient communication skills
  • EMR or practice management scheduling experience
  • Working knowledge of medical terminology
  • Insurance verification and basic billing knowledge
  • Attention to detail and time management
  • Commitment to confidentiality and patient privacy

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingHospital or clinic, Office
PositionSitting and standing
Physical demandsphysical low · computer high
EducationCollege diploma (preferred)
Fields of studymedical office administration

Summary and details written by AI from the posting; the employer’s posting is the authority.

VyCare Medical Clinic

FieldValue
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Job description

Role Description The Medical Office Assistant is a full-time, on-site role based in Vancouver, BC. In this position, the Medical Office Assistant supports daily clinic operations by greeting patients, managing check-in and check-out procedures, and maintaining accurate patient records. Responsibilities include answering phones with professional etiquette, booking and confirming appointments, coordinating patient flow, and verifying insurance or payment details. The role also involves using medical terminology to assist with documentation, preparing exam rooms, processing referrals, and handling general administrative assistance such as scanning, filing, and data entry. The Medical Office Assistant works closely with clinicians and other staff to ensure a smooth, respectful, and efficient experience for all patients, whether in person or via remote communication.

Qualifications

  • Strong phone etiquette and patient-facing communication skills, including clear, courteous, and professional interactions.
  • Proficiency in appointment scheduling and coordination using electronic medical record (EMR) or practice management systems.
  • Working knowledge of medical terminology to support accurate documentation and effective communication with clinical staff.
  • Experience with insurance verification or payment confirmation processes and basic understanding of billing workflows.
  • Administrative assistance skills, including data entry, filing, scanning, and maintaining organized patient records.
  • High level of attention to detail, time management, and ability to prioritize tasks in a busy medical office environment.
  • Comfort with hybrid work, including the responsible use of secure systems when working from home.
  • Proficiency with standard office software (e.g., email, word processing, spreadsheets) and willingness to learn clinic-specific tools.
  • Demonstrated commitment to confidentiality, patient privacy, and adherence to healthcare regulations.
  • Previous experience in a medical or healthcare office setting is an asset; relevant certificate or diploma in medical office administration is preferred.

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