Posted 23 days ago
Member Concierge I
@ Life Time
Ajax, Ontario
Overview
Life Time is hiring a Member Concierge I to serve as the first point of contact for members and guests, handling calls and account changes. The role is full-time, hourly at $17.60 to $20.50 based on experience, and requires at least 15 hours per week and 6 months of service or reception experience.
Pay:
$17.60–$20.50 an hour
Responsibilities:
- Serve as first point of contact for members and guests
- Answer and facilitate incoming phone calls
- Educate members on programs, events, pricing and policies
- Assist with transactions and account changes
Requirements summary:
- Minimum 6 months service or reception experience
- Concierge Certification upon hire
- Good verbal communication
- Able to stand for 4 hours at a time
- Minimum 15 hours per week
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-10-14
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-20
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 15 |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | Concierge Certification |
| Education | High school (preferred) |
| Perks mentioned | Retirement plan, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Life Time
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Here for health. Here for you. Established with a vision to change lives.
Full company description
Life Time provides an entertaining, educational, friendly and inviting, functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family. Life Time is a wellness pioneer reshaping the way consumers approach their health by integrating where we move, work and live—digitally and physically—through our Life Time athletic resorts, Life Time Work and Life Time Living brands. Our objective is to deliver the best experiences and programs in the best places by the best people and performers. We are committed to an inclusive culture that welcomes and respects everyone, supporting all people on their path to healthier, happier lives.
- LinkedIn followers
- 153,954
- People associated on LinkedIn
- 20,075
- Reported office locations
- 2902 Corporate Place, Chanhassen, MN 55317, US
- Business categories
- Sports
- Information Technology
- Mobile Apps
- Health Care
- Consulting
- Software
- Fitness
- Wellness
- Internet of Things
- Messaging
- Property Management
- Property Development
- Other recorded names
- Life Time
- Life Time Inc.
- Specialties
- Health
- Fitness
- Sports
- Recreation
- Construction
- Real Estate
- Architecture
- Hospitality
- and Healthy Aging
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,964,700,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Life Time provides an entertaining, educational, friendly and inviting, functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family. Life Time is a wellness pioneer reshaping the way consumers approach their health by integrating where we move, work and live—digitally and physically—through our Life Time athletic resorts, Life Time Work and Life Time…
| Field | Value |
|---|---|
| Industry | Wellness and Fitness Services |
| Company size | 10,001+ employees |
| Headquarters | Chanhassen, MN |
| Organization type | Public Company |
| Year founded | 1992 |
| Specialties | HealthFitnessSportsRecreationConstructionReal EstateArchitectureHospitalityand Healthy Aging |
| Open jobs on Jobsy | 26 |
| View page |
Position Summary
The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals.
Job Duties and Responsibilities
- Operates as first point of contact for members and guests
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Assists members with transactions and general account changes
Position Requirements
- Minimum of 6 months service/reception experience
- Complete Concierge Certification upon hire
- Must work a minimum of 15 hours per week
- Commitment to serve others
- Effective communication skills
- Passion for living a healthy way of life
- Ability to multi-task and deliver high quality customer service in a fast-paced environment
- Must have good verbal communication
- Must be able to stand for 4 hours at a time
Preferred Requirements
- HS graduate or equivalent preferred
Benefits
All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
Registered Retirement Savings Plan (RRSP) with company discretionary match
Training and professional development
Paid time off where required by law
Full-time Team Members are eligible for additional benefits, including:
Extended Healthcare coverage
Life insurance
Adoption assistance
Pay
This is an hourly position with wages starting at $17.60 and pays up to $20.50, based on experience and qualifications.If you are contacted regarding a job opportunity, please let us know of any accommodations needed to meet your accessibility needs during the recruitment process. Any accommodation information will be treated as confidential and only used for the purpose of enabling you to have an accessible candidate experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Life Time may use artificial intelligence to screen, assess, or select candidates for this position.
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