Posted 23 days ago
Member Service Supervisor
@ Rosenort Credit Union
Morden, Manitoba
Overview
Rosenort Credit Union is hiring a full-time Member Service Supervisor to lead and coach the Member Services team at branch level. The role covers team performance, security and compliance procedures, new account processing and promotion of deposit and registered products such as RRSPs and TFSAs. The posting asks for 3 to 5 years of financial experience, with a preference for supervisory background, and gives no pay or schedule details.
Responsibilities:
- Lead and coach Member Services staff daily
- Resolve complex member issues personally
- Oversee treasury balancing, scheduling and compliance
- Process new accounts and promote RRSPs and TFSAs
Requirements summary:
- 3 to 5 years of financial experience
- Supervisory background strongly preferred
- Coaching, problem-solving and accountability skills
- In-depth knowledge of products and regulatory compliance
Tools & skills
Source and dates
Source type not verified · humi
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Encouraged to apply | People with disabilities |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rosenort Credit Union
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
What a credit union was meant to be.
Full company description
Rosenort Credit Union (RCU) is located in southern Manitoba in the communities of Rosenort, Altona, and Winkler. Established in 1940 with 14 members, RCU has grown to approximately 5800 members with assets totaling over $500 million. RCU prides itself in providing their members with exceptional service while at the same time offering some of the best loan and deposit rates in the country.
- LinkedIn followers
- 195
- People associated on LinkedIn
- 28
- Reported office locations
- 23 Main Street, Rosenort, Manitoba R0G 1W0, CA
- 575 Boundary Trail, 2, Winkler, Manitoba R6W 0L7, CA
- 49 4th Avenue NE, 3, Altona, Manitoba R0G 0B0, CA
- Other recorded names
- Rosenort Credit Union
- Specialties
- Loans
- Mortgages
- Investments
- Insurance
- Banking
- Agricultural
- Commercial
- Consumer
- Deposits
- Member Services
- Registered Products
- and Variable Rate
- Profile identifies a recruitment agency
- No
Rosenort Credit Union (RCU) is located in southern Manitoba in the communities of Rosenort, Altona, and Winkler. Established in 1940 with 14 members, RCU has grown to approximately 5800 members with assets totaling over $500 million. RCU prides itself in providing their members with exceptional service while at the same time offering some of the best loan and deposit rates in the country.
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 11-50 employees |
| Headquarters | Rosenort, Manitoba |
| Organization type | Privately Held |
| Year founded | 1940 |
| Specialties | LoansMortgagesInvestmentsInsuranceBankingAgriculturalCommercialConsumerDepositsMember Services |
| Open jobs on Jobsy | 3 |
| View page |
MEMBER SERVICE SUPERVISOR
Build a Community. Lead with Integrity. Empower Success.
At Rosenort Credit Union (RCU), we don’t just manage finances—we keep promises. We are looking for purpose-driven individuals to join us as guardians of our members' trust. Here, your work goes beyond a job description; you are building the personal relationships and operational excellence that help our communities thrive. If you are ready to combine professional integrity with a passion for helping others succeed, you belong at RCU.
Your Impact:
As a Member Service Supervisor, you are a leader and coach, entrusted with developing the Member Services team and maintaining operational integrity at the branch level. You ensure that maximum service levels are consistently provided to all members, personally resolving complex issues, and providing technical direction in all areas of member service. Your primary focus is on team performance, strict adherence to security procedures, and the diligent promotion and delivery of our full range of deposit products and services.
What You’ll Do:
Member Advocacy
Provide daily leadership and technical direction to the Member Services staff, ensuring maximum service levels.
Inquiry Management
Drive business development by processing new accounts and promoting registered products (RRSPs, TFSAs, etc.).
Operational Integrity
Oversee all branch administrative functions, including treasury balancing, staff scheduling, and compliance adherence.
What You’ll Bring:
- Minimum 3-5 years of financial experience, with strong preference for supervisory background.
- Exceptional coaching, problem-solving, and accountability skills to foster team growth and high standards.
- A commitment to procedural integrity, with in-depth knowledge of products, services, and regulatory compliance.
Why Rosenort Credit Union?
We offer a culture of respect, a competitive salary with a comprehensive benefits package, and a structured roadmap for your professional development. Come and join our team where your contribution is recognized and your growth is a priority.
Interested?
Please complete your application using the link provided by November 13, 2026.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Rosenort Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
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