Posted 6 months ago
Member Solutions Centre Representative
@ Staffmax
Winkler, Manitoba
Overview
Staffmax is hiring a Member Solutions Centre Representative I for its Virtual Banking team in Manitoba. The role provides phone, chat and email support to members, handling banking inquiries and online banking help while promoting financial products. The posting states a full-time temporary position.
Pay:
$21.28 an hour
Responsibilities:
- Respond to member inquiries and resolve issues professionally
- Support online banking setup, password resets and troubleshooting
- Promote and cross-sell financial products and services
- Refer members to lending and wealth specialists
Requirements summary:
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Contact centre or financial services experience is an asset
- Strong communication and computer skills
- Detail-oriented with strong problem-solving abilities
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-05-24
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Staffmax
| Field | Value |
|---|---|
| Open jobs on Jobsy | 149 |
Member Solutions Centre Representative I
Location: Manitoba
Job Type: Full-Time
Industry: Financial Services / Customer Service
we are seeking a customer-focused Member Solutions Centre Representative I to join their Virtual Banking team. This role is responsible for providing exceptional service to members through phone, chat, and email support while assisting with banking inquiries, online banking support, and product promotion.
Responsibilities
Respond to member inquiries and resolve issues professionally
Support online banking setup, password resets, and troubleshooting
Promote and cross-sell financial products and services
Refer members to lending and wealth specialists when needed
Maintain compliance with company policies and procedures
Work collaboratively with team members in a fast-paced environment
Qualifications
High school diploma or equivalent
Minimum 1 year of customer service experience
Contact centre or financial services experience is an asset
Strong communication and computer skills
Detail-oriented with strong problem-solving abilities
Apply today to join a professional and member-focused team in the financial services industry.
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