MONTRÉAL [HYBRID] - DevOps/SRE Intermediate

WHO WE ARE:

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.

We are looking for a DevOps/SRE (Intermediate) to work with one of our clients.

CONTEXT AND ROLE OBJECTIVES:

This position is part of the Engineering Platform department, one of the Group’s six strategic “foundation” projects: a platform developed by developers, for developers, providing all teams with a shared foundation of services, tools, and standards to onboard, develop, and deliver faster and more securely.

The SRE team has members in Paris, Bangalore, and Montreal and is responsible for the production, security, performance, and scalability of all capabilities provided by the Engineering Platform.

To foster agility, software craftsmanship, and DevOps practices, the DevOps Service Platform team provides developers with a comprehensive suite of tools and platforms. These include the Integrated Development Environment (IDE), Software Development Kits (SDKs), and the administration of GIT servers, Jenkins/TeamCity servers, Jira, Nexus, Sonar, and XLDeploy, both on-premises and in Azure.

KEY RESPONSIBILITIES:

Support and Adoption

• Ensure the stability and availability of the software factory’s services and tools
• Adhere to the platform’s SLA in a Follow-The-Sun (FTS) support model
• Operate services in compliance with security regulations
• Communicate effectively regarding incidents and planned releases
• Assist application teams in adopting best practices for industrializing their Continuous Integration (CI) and Continuous Delivery (CD) pipelines
• Support application teams in using the CI/CD tools provided

Development and Evolution of the Offering

• Develop prototypes and conduct Proof of Concepts (POCs) to validate new tools for the software factory
• Install, upgrade, and maintain tools and new instances
• Reduce support workload through increased automation and the use of chatbots
• Contribute to the evolution of the offer on Microsoft Azure Public Cloud
• Define and implement monitoring KPIs to establish SLOs/SLAs/SLIs and monitor application performance

Knowledge Sharing

• Contribute to documentation and promote the correct use of tools
• Write internal processes to improve support team efficiency
• Advocate for best practices on the Continuous Delivery platform and participate in the “Test and Deployment” community
• Serve as the regional (AMER) expert on CI/CD tools, offering advice and guidance when needed

PROFILE:

Mandatory requirements

• Proficiency in Linux, Bash, Python, Jenkins, Git, Kubernetes, JFrog Platform, and Monitoring tools
• At least 5 years of experience in development or administration of Software Factory tools
• Autonomy: capable of independently leading meetings with users, representing the department to application managers, and escalating issues when necessary
• Ability to understand internal tools, prioritize tasks, follow up on ongoing actions, and keep stakeholders informed of any delays
• A strong willingness to learn new technologies, with the ability to analyze and resolve complex issues involving multiple IT teams or users
• Ability to propose pragmatic solutions that meet team project needs while adhering to quality standards
• Perseverance and a results-driven mindset
• Strong oral and written communication skills, including presentation skills (ability to present CI/CD tools)
• Client-Centric: ability to understand users’ needs and provide appropriate assistance
• Collaboration and Team Spirit: ability to work harmoniously with an international team spread across Montreal, Paris, and Bangalore

Nice to have

• Familiarity with Microsoft Azure, build tools (Maven, MSBuild, npm, etc.), TeamCity, Jira, GitHub Enterprise, XLDeploy, Nexus, Artifactory, Sonar, PowerShell, Docker, Terraform, ArgoCD, and GitHub Actions

Language

• Ability to communicate in English, both orally and in writing, is a requirement, as the person in this position will need to collaborate regularly with colleagues and partners in the United States
• Bilingual (French/English) is a nice-to-have

Work setup: Hybrid, Montreal.

ENVIRONMENT:

Linux, Bash, Python, Git, GIT servers, GitHub Enterprise, GitHub Actions, Jenkins, TeamCity, Kubernetes, JFrog Platform, Artifactory, Jira, Nexus, Sonar, XLDeploy, Maven, MSBuild, npm, PowerShell, Docker, Terraform, ArgoCD, Microsoft Azure, Monitoring tools