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Nursing Unit Assistant & Switchboard Operator - SPH Emergency

@ Island Health

Victoria, British Columbia

1+ years experience
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Overview

Island Health is hiring a Nursing Unit Assistant and Switchboard Operator for its SPH Emergency unit. The role handles patient clerical documentation, including computerized admissions, and receives and forwards non-auto-attendant telephone calls.

Responsibilities:

  • Clerical patient documentation, including computerized admission
  • Receive and forward non-auto-attendant telephone calls
  • Work under the Nurse manager

Requirements summary:

  • Grade 12 and medical terminology
  • Graduation from a recognized Nursing Unit Clerk program
  • One year recent related experience or equivalent
  • Keyboarding at 50 wpm
  • Computer software proficiency

Tools & skills

Source and dates

Source type not verified · hrsmart

Employer posting date
2026-09-23
First seen by our source
2026-10-14
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAllied health
Experience1+ years
Travelair: none · ground: none
Work settingHospital or clinic
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
EducationHigh school (required), Trade certificate (required)
Fields of studyNursing Unit Clerk, Medical terminology

Summary and details written by AI from the posting; the employer’s posting is the authority.

Island Health

FieldValue
Company size10001+
Open jobs on Jobsy1,246
Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Nurse manager, performs a variety of clerical functions related to patient documentation, including computerized admission, in accordance with established guidelines, policies and procedures. Responsible for receiving and forwarding all non auto-attendant telephone calls in the absence of the switchboard/receptionist.

QUALIFICATIONS:

Education, Training And Experience

Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year's recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

  • Ability to communicate effectively, both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to keyboard at 50 wpm
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to utilize a variety of computer software applications.

Link to Full Job Description

https://jd.viha.ca/JD167.pdf

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