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Posted 11 days ago

Olive Garden, Waterloo - Service Manager

@ Olive Garden Canada

Waterloo, Ontario

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Overview

Olive Garden Canada is hiring a Service Manager for its Waterloo restaurant to oversee day-to-day dining room operations under the General Manager. The role leads front-of-house teams in a fast-paced setting, coaches associates and enforces brand standards for guest experience and safety. The posting states a salary of $60,000-75,000 plus perks, flexible scheduling, and availability for days, evenings, weekends and holidays.

Responsibilities:

  • Oversee day-to-day management of the dining room
  • Ensure the store meets Benchmark Restaurant standards
  • Develop and coach associates
  • Support and implement standards and controls

Requirements summary:

  • Previous front-of-house management experience
  • Potential to run front of house and lead all shifts
  • Strong hospitality and people skills
  • Ability to work days, evenings, weekends and holidays

Benefits mentioned

Employee discount
Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-10-29
First seen by our source
2026-10-30
Source record updated
2026-10-30

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Manages peopleYes
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer low
Perks mentionedFlexible hours, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Olive Garden Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

People associated on LinkedIn
1
Other recorded names
  • Olive Garden Canada
Profile identifies a recruitment agency
No
FieldValue
IndustryRestaurants
Company size201-500 employees
Organization typePrivately Held
Open jobs on Jobsy63
LinkedInView page
Job description

At Olive Garden, we believe life is best shared around the table. From every heartfelt server greeting to every basket of our fresh-baked breadsticks, we’re here to bring people together over a meal worth sharing.

With our endless first courses, homemade soups and sauces and signature classic favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at home.

Because when you’re here, you’re family.



Overview:

Our Service Managers report to the General Manager and are accountable for taking initiative, being people-focused, and results-oriented. They are responsible for leading their teams in a busy, fast-paced environment with a passion for service, a strong desire to win, and an ability to build relationships. At Olive Garden, “We’re All Family Here!” and we take pride in our commitment to give our managers an increased degree of flexibility to help balance their busy lives while supporting their professional goals. Come Join Our Family today!

One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurant

Our Winning Family Starts With You! Check out these great benefits!

What you will do in this role:

  • Oversee the day-to-day management of the dining room as directed by the Franchise Owner and General Manager

  • Ensure the store is operating to all standards of a "Benchmark Restaurant", and creating a Perfect Guest Experience every time

  • Continue to develop and coach associates

  • Oversee and ensure the Perfect Guest Experience

  • Support and implement Standards and Controls

  • Demonstrate behaviours consistent with Recipe's principles

What we are looking for:

  • Previous Front of House Management experience
  • Possess the potential to effectively run the front of house and lead all shifts to meet Brand standards
  • Possess the "Hospitality Gene" by demonstrating the ability to create connections, a passion for People and service excellence
  • Driven and focused
  • Inspirational and motivational team player
  • Ability to work days, evenings, weekends and holidays in a busy fast paced environment

What’s in it for you:

  • 20% employee discount dining card valid at participating Recipe brands

  • Pay range: $60,000-75,000 + Annual Salary + Perks
  • Flexible scheduling

  • An energetic and dynamic team

  • Competitive wages

  • Fun working environment

  • Growth and development opportunities within the restaurant

  • Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands

And much more! Because at Olive Garden, We’re All Family Here!



Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact [email protected]

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