Posted 9 months ago
On Call / Casual Customer Service Assistant 2
@ Fraser Valley Regional Library
Abbotsford, British Columbia
Overview
Fraser Valley Regional Library is hiring an on-call casual Customer Services Assistant 2 across its various locations to provide customer service and deliver library and literacy programs and events. The work covers programming for children, teens and adults, readers' advisory and reference support. The posting gives a pay range of $33.19 to $33.94 per hour and a B.C. driver's licence (minimum class N) is required.
Responsibilities:
- Provide exceptional customer service to library visitors
- Deliver children, teen, adult and literacy programs and events
- Support readers' advisory and reference services
- Participate in busy programming and outreach schedule
Requirements summary:
- Diploma in Library and Information Technology from a recognized institution
- Up to six months work-related customer service experience
- Ability to plan, organize and deliver varied programs
- Valid B.C. driver's licence (minimum class N)
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-02-05
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 0+ years |
| Travel | air: none · ground: minimal |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Driver’s licence | required |
| Education | College diploma (required) |
| Fields of study | Library and Information Technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fraser Valley Regional Library
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Opening Minds. Enabling Dreams.
Full company description
MISSION Opening Minds. Enabling Dreams. VISION Improving the quality of life for our communities through knowledge, ideas and experiences. VALUES We value development that invests in the enjoyment, lifelong learning, literacy and the vibrant health of communities. We value open access to library services and materials that remove barriers associated with education, technology, culture, economics and physical disadvantage. We value and celebrate diversity as integral to an inclusive, vibrant community. We value our responsive, courteous and friendly staff as the foundation of Fraser Valley Regional Library's service and success. We seek collaboration and partnerships to maximize our potential to serve our customers and communities. We value innovation as it gives us freedom to grow and take risks to find creative solutions and better serve our public in a fiscally responsible manner.
- LinkedIn followers
- 598
- People associated on LinkedIn
- 147
- Other recorded names
- Fraser Valley Regional Library
- Profile identifies a recruitment agency
- No
MISSION Opening Minds. Enabling Dreams. VISION Improving the quality of life for our communities through knowledge, ideas and experiences. VALUES We value development that invests in the enjoyment, lifelong learning, literacy and the vibrant health of communities. We value open access to library services and materials that remove barriers associated with education, technology, culture, economics and physical…
| Field | Value |
|---|---|
| Industry | Libraries |
| Company size | 201-500 employees |
| Organization type | Nonprofit |
| Year founded | 1930 |
| Open jobs on Jobsy | 7 |
| View page |
Job Type: On Call / Casual
Affiliation: CUPE
Location: Various FVRL Locations
Pay Grade: 7
Min Wage: $ 33.19
Max Wage: $ 33.94
THE POSITION:
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.
HERE IS WHAT YOU CAN BRING:
- Proven commitment to providing exceptional customer service
- Strong team spirit
- A friendly, patient and outgoing personality
- Desire and experience in developing children, teen and adult programming
- Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
- A solid work ethic and self-motivation
- Knowledge of automated library systems
- A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
- A goal to strive for excellence
- Computer experience with Microsoft Office plus excellent keyboarding skills
- Eagerness to grow your skills, learn and explore
POSITION REQUIREMENTS:
- Diploma in Library and Information Technology from a recognized institution
- Up to six months work related and on the job customer service experience
- Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs
ADDITIONAL INFORMATION:
- Candidate should be prepared for a busy schedule of programming and outreach
- Valid B. C. Drivers licence (minimum level ‘N’) is required
Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.
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