Operations Call Crew

We are looking for an Operations Call Crew team member to join our dynamic team at the Irving Pulp & Paper Mill in Saint John, New Brunswick. This is a full-time, entry-level position that provides an excellent opportunity to build a career in an industrial manufacturing environment.

As part of the Operations Team, you will primarily perform field-based work throughout the operating facility and provide relief coverage for various operating positions. Responsibilities will include clean-up activities, lifting and handling materials, operating mobile and/or heavy equipment, and performing general labour duties required to support mill operations. As Irving Pulp & Paper operates 24 hours a day, seven days a week, shift work is required in this position.

We are seeking motivated, safety-oriented individuals who are eager to learn, contribute to team success, and build a long-term career in a dynamic industrial setting. The successful candidate will demonstrate flexibility, reliability, and a commitment to operational excellence.

• Perform field-based operational and general labour duties throughout the mill.
• Provide relief coverage for a variety of operating positions as required.
• Support housekeeping and clean-up activities to maintain a safe and efficient work environment.
• Operate mobile equipment and heavy equipment where qualified and required.
• Follow all safety procedures, operational standards, and environmental requirements.
• Work collaboratively with team members to support continuous and efficient mill operations.
• Perform other operational duties as assigned.

• Completion of a 2-year post-secondary education program in a related industrial field. Process Control Technology or Chemical Technology is preferred.
• 2-5 years of relevant industrial experience is considered an asset.
• Heavy Equipment Operator certification is considered an asset.
• Mechanical aptitude is considered an asset.
• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated continuous improvement mindset.
• Strong organizational and communication skills.
• Ability to work effectively both independently and as part of a team.
• Must be medically fit and physically capable of manual labour.
• Willingness and ability to work rotating shifts in a 24/7 operating facility.

Irving Pulp & Paper is a kraft pulp mill specializing in fibre for premium tissue products in global markets. With a staff of about 380 employees, the mill is the anchor of the New Brunswick Forest Products and Industry. With over $1.1 billion being invested on-site, we are investing in the next generation.

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.