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Posted 8 days ago

Operations Coordinator

@ Intelcom Courrier Canada INC

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Sydney Mines, Nova Scotia

Full-time
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SIGNALS

Overview

Intelcom Courrier Canada INC is hiring a full-time Operations Coordinator to support sorting, shipping, receiving, dispatching and inventory in its last-mile logistics operation. The role covers trailer unloading, package processing, returns, customer inquiries and training new staff. The posting states a salary of $21.15 to $23.28 per hour and benefits including group insurance and a group RRSP.

Responsibilities:

  • Unload trailers and verify freight against manifests
  • Scan, sort and process packages and returns
  • Prepare daily reports and maintain records
  • Handle customer inquiries by phone and email
  • Train and mentor new employees

Requirements summary:

  • Experience in logistics or warehouse operations
  • Comfort with scanning and data entry
  • Ability to follow SOPs and health and safety protocols
  • Strong communication and teamwork skills

Tools & skills

Warehouse management systems

Benefits mentioned

Retirement planEmployee assistance
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-29
First seen by our source
2026-10-30
Source record updated
2026-11-03

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingWarehouse, Office
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
Perks mentionedRetirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Intelcom Courrier Canada INC

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FieldValue
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Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Salary Range

$21.15 - $23.28

.

Core Duties:

Assist in unloading trailers and verify freight against manifests

Scan, sort, and process packages, including defective items and returns

Conduct van audits and support sorting operations

Support and assist shipping, receiving, dispatching, and inventory management

Support and maintenance warehouse systems and ensure operational efficiency.

Process returns and complete required documentation in accordance with SOPs

Handle customer pickups and (front desk assistance to customer)

Resolve delivery issues by following SOPs and coordinating with relevant teams

Escalate special cases to management when needed

Print labels and prepare required documentation

Process broker returns and return-to-clients shipments

Prepare daily reports and maintain accurate records

Perform data entry tasks as needed.

Train and mentor new employees

Collaborate with Operations teams to uphold quality standards

Complete supervisor-assigned tasks as required

Maintain a clean, organized and hazard-free work environment

Comply with all Health & Safety protocols

Provide support for clients and IDCs

Respond to customer inquiries via phone and email

Process customer service email requests

Other duties as assigned

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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