Posted 16 months ago
Operations Engineer
@ Symbiotic Digital
Nova Scotia
Overview
Symbiotic Digital is hiring a contract Operations Engineer in Halifax for 12 months to support IAM platforms for a global technology services client. The role covers stability, maintenance and continuous improvement of identity and access systems, including on-call or after-hours support. Candidates need 3 to 5 years of IAM operations or systems administration experience.
Responsibilities:
- Monitor and maintain IAM system health and availability
- Perform account provisioning, deprovisioning and access reviews
- Troubleshoot access failures, sync errors and outages
- Support ITIL incident, problem and change processes
- Produce operational reports and document runbooks
Requirements summary:
- 3 to 5 years of IAM operations or systems administration
- Scripting in PowerShell, Shell or Python
- Troubleshooting across Windows, Linux and cloud
- ITIL-driven environment experience
- Familiarity with ServiceNow, Splunk or Dynatrace
Tools & skills
Source and dates
Source type not verified · zoho
- Employer posting date
- 2025-07-13
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 3+ years |
| Schedule | evening, overnight |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Symbiotic Digital
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We provide the ‘Bright Minds’ that produce ‘Proven Results.’ Leverage the Top 2% in their field to enhance your team.
Full company description
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. What We Do: We provide access to the IT Experts and Recruitment Solutions needed to help customers achieve their "Digital Transformation' goals." We serve customers in two ways, we provide: 1) Digital Experts: Bright Minds That Produce Proven Results o Symbiotic Digital utilizes a business system that enables us to provide the Expert Technical staff needed to solve challenging Business and IT problems. We provide the ‘Bright Minds’ that produce ‘Proven Results.’ o We are an extension of our client’s IT & Business contractor capability providing our services as needed as a preferred Vendor or Vendor of Record. 2) Recruitment: Find The Right People You Need o Symbiotic Digital uses proven recruitment processes to help companies find the key staff required to grow their businesses. Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. Proven Experts equals Guaranteed Results. Project success is critical; Our sharp, qualified, experienced and able Expert consultants save our Customers money, time, and contribute to a peak performing project team. We are a 100% Indigenous owned and operated business.
- LinkedIn followers
- 1,244
- People associated on LinkedIn
- 5
- Reported office locations
- 1075 North Service Road W., Suite 100, Oakville, Ontario L6M 2G2, CA
- Other recorded names
- Symbiotic Digital
- Profile identifies a recruitment agency
- Yes
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. What We Do: We provide access to the IT Experts and Recruitment Solutions needed to help customers achieve their "Digital Transformation' goals." We serve customers in two ways, we provide: 1) Digital Experts: Bright Minds That Produce Proven Results o Symbiotic Digital…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 2-10 employees |
| Headquarters | Oakville, Ontario |
| Organization type | Privately Held |
| Year founded | 1998 |
| Open jobs on Jobsy | 54 |
| View page |
Position: Operations Engineer
Location: Halifax
Job ID#: DXC1 - OE
Duration: 12 Months
Job Description Summary
Our client, a global Technology Services Professional Services Organization, is seeking an experienced Operations Engineer to support our Identity and Access Management (IAM) delivery organization. This role focuses on the operational stability, maintenance, and continuous improvement of IAM platforms. The ideal candidate will have 3–5 years of experience in IAM operations and support, with strong troubleshooting skills, systems administration knowledge, and a working understanding of IAM concepts and technologies. The role requires a proactive, detail-oriented individual capable of maintaining enterprise IAM systems in dynamic and distributed environments.
Essential Job Functions
· Monitor and maintain the health and performance of IAM systems and services, ensuring high availability and reliability.
· Perform daily operational tasks such as account provisioning, deprovisioning, certification campaign support, and access review tracking.
· Troubleshoot and resolve IAM-related issues, including access failures, sync errors, and system outages.
· Support patching, upgrades, and configuration changes in IAM technologies.
· Coordinate with engineering and development teams to implement fixes and enhancements in IAM solutions.
· Maintain monitoring, alerting, and logging solutions for IAM infrastructure using enterprise tools.
· Generate regular operational reports and metrics related to user activity, access events, and system health.
· Document operational procedures, troubleshooting guides, and runbooks for IAM platforms.
· Support ITIL processes such as Incident, Problem, and Change Management as part of a structured support model.
· Collaborate with internal and external stakeholders to address issues and fulfill service requests in a timely manner.
· Participate in on-call rotations or after-hours support as needed to maintain service continuity.
Qualifications:
· 3–5 years of experience in IAM operations, systems administration, or IT support roles.
· Familiarity with scripting (PowerShell, Shell, or Python) to support automation of operational tasks.
· Proficient in troubleshooting access control issues across platforms including Windows, Linux, and cloud services.
· Strong understanding of identity lifecycle processes and access governance principles.
· Experience working in ITIL-driven environments; knowledge of incident, change, and problem management practices.
· Excellent documentation and communication skills, with the ability to communicate clearly to both technical and business audiences.
· Capable of identifying patterns in recurring incidents and contributing to root cause analysis and problem resolution.
· Familiarity with ticketing systems such as ServiceNow and monitoring tools like Splunk or Dynatrace.
· Strong analytical thinking and a methodical approach to problem-solving.
Ideal Candidate Attributes
· Self-motivated and dependable, with a strong sense of ownership and accountability.
· Thrives in operational roles with a focus on system stability and support excellence.
· Comfortable working independently and as part of a distributed team.
· Proactive, detail-oriented, and able to manage multiple concurrent priorities effectively.
· Committed to continuous learning and staying current with IAM and security operations trends.
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)
We serve customers in two ways, we provide:
1) Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
2) Recruitment: Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.
Learn more online athttps://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume to: [email protected]
View All Jobs online at: https://www.symbioticgroup.com/view-jobs/
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