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First seen by our source: 1 hour ago

Operations Manager

@ Flyover

Vancouver, British Columbia

Full-time
Apply now
SIGNALS

Overview

Flyover is hiring a full-time Operations Manager on-site in Vancouver, BC, to oversee daily operations at its immersive attraction. The role covers guest flow, staffing, safety and service standards, team supervision and budgets. Evening, weekend and holiday availability is required.

Responsibilities:

  • Oversee daily operational activities at the attraction
  • Coordinate schedules and supervise front-line teams
  • Monitor performance metrics and resolve issues quickly
  • Train team members and manage budgets and inventory

Requirements summary:

  • Operations management experience, preferably in attractions, hospitality, entertainment or retail
  • Strong leadership and coaching skills
  • Knowledge of safety, compliance and risk management
  • Analytical skills using data and KPIs
  • Availability for evenings, weekends and holidays

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Manages peopleYes
Hours per week40 (estimated)
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
EducationBachelor’s degree (preferred)
Fields of studyBusiness, Hospitality, Operations Management

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

Company Description Flyover is an immersive attraction that brings guests on breathtaking journeys through spectacular destinations. Using cutting-edge technology, storytelling, and sensory experiences, Flyover makes once-in-a-lifetime adventures accessible to a wide audience. Guests are invited to experience the sights, stories, and spirit of remarkable places in a way that feels both inspiring and real. The experience is designed to leave visitors with a sense of wonder and curiosity about where to go next, creating memorable moments for locals and tourists alike.

Role Description The Operations Manager is a full-time, on-site role based in Vancouver, BC, responsible for overseeing daily operational activities at the Flyover attraction. This role ensures smooth guest flow, optimal staffing levels, and adherence to safety, quality, and service standards. The Operations Manager coordinates schedules, supervises front-line teams, and monitors performance metrics to maintain efficient and engaging experiences. They collaborate closely with leadership, maintenance, and guest services to resolve issues quickly, improve processes, and support special events or peak periods. The role also involves training team members, managing budgets and inventory, and implementing operational policies that align with Flyover’s brand and guest experience goals.

Qualifications

  • Experience in operations management, preferably in attractions, hospitality, entertainment, or retail environments.
  • Strong leadership skills, with the ability to supervise, coach, and motivate diverse teams in a fast-paced setting.
  • Proficiency in scheduling, staffing, and resource allocation to meet business and guest volume needs.
  • Knowledge of safety, compliance, and risk management practices in public-facing venues.
  • Solid analytical and problem-solving skills, including the use of data and KPIs to drive operational improvements.
  • Effective communication and interpersonal skills for working with team members, guests, and cross-functional partners.
  • Comfort with using operational software and basic office tools (e.g., scheduling systems, POS, spreadsheets).
  • Ability to work on-site in Vancouver, BC, with flexibility for evenings, weekends, and holidays as needed.
  • Experience managing budgets, inventory, or vendor relationships is an asset.
  • Post-secondary education in business, hospitality, operations management, or a related field is preferred, or equivalent experience.

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