First seen by our source: 4 days ago
Operations Manager - Interim Role
@ Delta Bingo Inc HQ
Etobicoke, Ontario
Overview
Delta Bingo & Gaming is hiring an Operations Manager on an interim contract to run front-of-house and back-of-house operations, cash handling, staff leadership and regulatory compliance. The role requires an AGCO Gaming License and 3-5 years of operations or leadership experience. The posting requires availability for flexible shifts including evenings, weekends and holidays.
Responsibilities:
- Oversee front-of-house and back-of-house operations and guest experience
- Manage daily cash handling, deposits and financial reports
- Lead monthly inventory checks and financial documentation
- Supervise, coach and evaluate staff
- Liaise with OLG and charity partners
Requirements summary:
- AGCO Gaming License required
- Post-secondary education in business, hospitality or operations
- 3-5 years operations or leadership experience
- Strong communication and decision-making skills
- Proficient in Microsoft Office
- Available for evenings, weekends and holidays
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | AGCO Gaming License |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Business Administration, Hospitality, Operations Management |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Delta Bingo Inc HQ
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with others and thrive in a dynamic, fast-paced environment, we want to hear from you! 👉 Explore current openings at DeltaBingo.com/careers or contact your nearest location to learn more. The Delta Story With over 50 years of experience, Delta Bingo & Gaming is a recognized leader in the bingo and gaming industry. Operating 20 locations across North America, we’re proud to support over 960 local charities and have helped raise more than $600 million for communities across Ontario. Our passionate management team is committed to innovation and continuous improvement—constantly enhancing our offerings to bring the best to our players. From Vegas-style gaming machines and digital bingo to POD games and full-service in-house restaurants, each location offers a modern and exciting gaming experience. Whether you're just starting your career or looking for a new opportunity, Delta is the place where fun meets purpose. Be part of a team that makes a difference—Join Team Delta today!
- LinkedIn followers
- 2,309
- People associated on LinkedIn
- 268
- Reported office locations
- Oakville, ON L6K 0J5, CA
- Business categories
- Digital Entertainment
- Gaming
- Casual Games
- Other recorded names
- Delta Bingo Inc HQ
- Delta Bingo & Gaming
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with…
| Field | Value |
|---|---|
| Industry | Gambling Facilities and Casinos |
| Company size | 501-1,000 employees |
| Headquarters | Oakville, ON |
| Organization type | Partnership |
| Year founded | 1966 |
| Open jobs on Jobsy | 6 |
| View page |
Position Overview
The Operations Manager is a key leadership role at Delta Bingo & Gaming, responsible for ensuring an exceptional guest experience while maintaining full compliance with all regulatory requirements and internal policies.
Key Responsibilities
Operational Management
- Ensure smooth operation of both front-of-house and back-of-house functions, with attention to food safety, cleanliness, and customer experience.
- Manage daily cash handling procedures, including balancing floats, preparing deposits, and verifying financial reports.
- Lead monthly inventory checks and prepare relevant financial documentation for stakeholders.
- Maintain full compliance with all regulatory and legal standards, including AGCO and OLG requirements.
Staff Leadership & Development
- Supervise, motivate, and support staff to ensure consistent performance and engagement.
- Provide coaching, recognize achievement, and address performance issues when necessary.
- Assist with staff scheduling, payroll approvals, and performance reviews.
Customer Service & Experience
- Act as a key point of contact for customer inquiries, feedback, and resolution of issues.
- Foster a welcoming, professional, and engaging atmosphere for patrons.
- Lead by example and encourage a culture of teamwork, respect, and service excellence.
Administrative & Promotional Support
- Oversee general administrative duties related to operations and office management.
- Support planning and execution of in-house promotional events and campaigns.
- Maintain accurate records and input financial data into internal systems.
Stakeholder Collaboration
- Liaise professionally with external partners including the Ontario Lottery & Gaming Corporation (OLG) and charity partners.
- Ensure timely, effective communication with all external stakeholders and regulatory bodies.
Core Competencies & Expectations
- Leadership – Demonstrates integrity, initiative, and the ability to inspire and guide others; lives out the company values of Community, Innovation, and Leadership.
- Professionalism – Maintains a high standard of conduct, dress, and accountability in all areas.
- Adaptability – Flexible and willing to support changing operational needs, including shift coverage and task variety.
Qualifications & Requirements
- Must be eligible for and maintain an AGCO Gaming License (mandatory condition of employment).
- Post-secondary education in Business Administration, Hospitality, Operations Management, or a related field.
- Minimum of 3–5 years’ experience in operations management or a similar leadership role, preferably in hospitality, gaming, or entertainment.
- Proven leadership and organizational skills with strong decision-making capabilities.
- Exceptional communication and interpersonal skills.
- Proficient in Microsoft Office and operations management systems.
- Comfortable with cash handling, financial reporting, and administrative procedures.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
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