Operations Officer

Location: 700 Boul. René-Lévesque Ouest, Suite 300 Montréal QC H3B 1X8

Job Type: Full time, Permanent position

Job Title: Operations Officer

Department: Market Solutions

CACEIS is the asset servicing banking group of Credit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACES offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to people with disabilities.

Position Summary

The MKS Operations Officer supports the day-to-day activities of the Market Solutions Operations team. The team operates under a transversal model covering four core activities:

• OTC derivatives processing
• Listed derivatives clearing
• Liquidity management
• Foreign exchange operations

The successful candidate will process, monitor, reconcile and control financial transactions while ensuring compliance with operational procedures, client instructions and market cut-off times. The officer will collaborate closely with Traders, counterparties, clearing brokers, custodians and internal departments to ensure the accurate and timely completion of operations.

As part of the team’s cross-training model, the officer will progressively develop the knowledge and autonomy required to provide coverage across multiple MKS activities.

Key Responsibilities

• Ensure the timely automatic upload and/or manual input of derivative transactions (IRS, CDS, OTC options, inflation swaps, etc.) into internal systems, in line with market and client cut-off times.
• Reconcile positions with Portfolio Managers and counterparties, investigate reconciliation breaks and booking discrepancies, and ensure prompt resolution.
• Validate cash movements on internal accounts, reconcile cash balances, investigate differences and perform the necessary controls to support accurate day‑to‑day liquidity management.
• Identify and escalate potential liquidity issues, unusual balances or operational risks in a timely and structured manner.
• Monitor trade feeds from exchanges (e.g. CME, ICE, Eurex) and perform regular position reconciliations to ensure data integrity.
• Track and manage lifecycle events (expiries, exercises, assignments, maturities) and resolve rejected, missing or unmatched transactions in coordination with markets, clearing houses and internal stakeholders.
• Confirm the economic details of foreign exchange transactions in accordance with client instructions and internal procedures (currencies, amounts, value dates, counterparties, settlement instructions).
• Monitor contract expirations and other key lifecycle events across derivatives, ensuring accurate reflection in systems and reports.
• Confirm transaction details with counterparties and clients, maintaining high standards of accuracy and operational risk control.

Qualifications and Experience

• Experience in investment operations, derivatives, clearing, custody, fund administration or another financial-services environment is an asset.
• Knowledge of OTC derivatives, listed derivatives, foreign exchange, settlements, reconciliations or cash management is an asset.
• Understanding of the trade lifecycle and the operational risks associated with financial transactions.
• Ability to manage several priorities and work effectively under strict deadlines.
• Ability to investigate issues independently and escalate them appropriately.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel; knowledge of VBA, Access, SQL or financial operating systems is an asset.
• Ability to work collaboratively while progressively developing autonomy across multiple activities.
• Fluency in English is required; proficiency in French is an asset.

Key Competencies

• Operational discipline and risk awareness
• Accuracy and attention to detail
• Accountability and ownership
• Analytical thinking and problem-solving
• Initiative and continuous improvement
• Ability to work effectively within market-driven deadlines

Working Conditions

• The position operates within a deadline-driven financial-markets environment.
• The officer may be required to support different schedules based on market cut-off times, operational coverage and business needs.
• Flexibility is required during periods of increased activity, contract maturities, market events and operational incidents.

What We Offer:

Competitive salary:

• Bonuses are available, amounts are discretionary and performance based

Benefits Package:

• Health Benefits which include Extended Health Benefits, Dental Plan, Vision Care, Paramedical Services Coverage
• Life Insurance
• Long Term Disability
• Maternity and paternity benefits (Top Up)
• Registered Retirement Savings Plan (RRSP)
• Subsidised public transportation
• Vacation entitlement starting at 3 weeks
• Annual Learning and Training Subsidy paid by employer
• Professional development opportunities and training