Apply now

Posted 4 days ago

Operations Officer II

@ Robertson & Company Ltd.

Toronto, Ontario

Contract2+ years experience
Apply now
SIGNALS

Overview

Prime Hires is recruiting an Operations Officer II for a 12-month contract at a major North American financial institution in Toronto, ON. The role processes transactions to service-level and policy guidelines, supports customers and partners, and suggests process improvements. The posting states a hybrid arrangement, Monday to Friday 8:30 AM to 5:00 PM, and pays $25.90 per hour.

Responsibilities:

  • Traiter les transactions avec exactitude selon les lignes directrices et les ententes de niveau de service
  • Répondre aux questions et préoccupations des clients, partenaires et fournisseurs
  • Vérifier l'exactitude des documents et leur conformité aux règlements
  • Repérer les occasions d'améliorer les services, processus et procédures

Requirements summary:

  • 2 à 4 ans d'expérience comme Operations Officer II
  • Formation postsecondaire requise
  • Expérience avérée en analyse
  • Expérience antérieure dans le secteur financier
  • Bonne communication et souci du détail
  • Maîtrise de MS Office

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-09
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience2+ years
Hours per week40
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Background checkscriminal record
EducationCollege diploma (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

Robertson & Company Ltd.

FieldValue
Open jobs on Jobsy34
Job description
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.

Contract Period: 12 months
Pay Rate: $25.90 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday – Friday, 8:30 AM – 5:00 PM

Job Responsibilities:
  • Process various transactions accurately and in line with established guidelines as well as Service Level Agreement(s); provide process and policy guidance to others when required.
  • Maintain high service level by providing optimal customer and partner service, resolving process or operational issues within discretion and escalating internally as required.
  • Ensure accuracy of prepared documents and reflect business intentions that are consistent with relevant rules and regulations.
  • Build positive working relationships with customers, partners and vendors by responding to their questions and concerns effectively.
  • Find opportunities to improve service delivery, processes and procedures.
  • Support the team by participating in personal performance management and development activities and promote team effectiveness and positive workenvironment.
Experience & Qualification Requirements:
  • Post-secondary education required.
  • 2- 4 years Operations Officer II.
  • Roles that show analytics skills.
  • Attention to detail – keen eye.
  • Strong communication.
  • MS office.
  • Pervious FI experience.
How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

Similar jobs

  • Senior Operations Officer, Client Onboarding (1-Year Contract)

    Toronto, ON

    Scotiabank

    1+ YOECandidates need post-secondary education and one to two years of financial services experience, ideally in a back-office account opening role. Knowledge of securities operations, financial regulations such as KYC, AML and FATCA, and software such as Broadridge, SharePoint and WealthOne is needed, and the Canadian Securities Course is an asset.

    Broadridge, SharePoint, Score, WebPost, Trust GUI, WealthOne

  • Operations Officer - 59006

    Toronto, ON
    $27.50/hrContract

    Randstad Canada

    5+ YOECandidates need a university undergraduate degree and 5 to 7 years of professional experience, with a finance, accounting or trade processing background preferred. Advanced Excel and Microsoft Office skills are required, and familiarity with financial products or platforms like Global or WSS is an asset.

    Microsoft Excel, Microsoft Outlook, Microsoft Office, Global, WSS

    Operations Officer - 58836

    Toronto, ON
    $25.48/hrContract

    Randstad Canada

    2+ YOERandstad Canada needs candidates with a post-secondary degree or diploma and 2 to 4 years of operations, analytical or back-office experience. Strong attention to detail, communication skills and MS Office use are needed, and financial services or banking experience is highly preferred.

    Excel, Word, Outlook

  • Operations Officer

    Toronto, ON
    Contract

    Dexian: Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide.

    2+ YOECandidates need 2 to 4 years of experience in a bank or financial institution and in high-volume transaction processing. They must have KYC and compliance experience, strict deadline management skills, and proficiency in Excel, Word and Outlook.

    MS Excel, MS Word, MS Outlook, Global platform, WSS platform

  • Operations Officer II

    Mississauga, ON
    Hybrid

    SPECTRAFORCE

    2+ YOECandidates need 2-4 years of banking or financial institution experience, 2-4 years of accounting or reconciliation background, 2-4 years of debit and credit transaction processing, and 2-4 years of international wire processing experience. Strong communication skills and a professional, quick-learning attitude are also needed.

    Transaction processing, Account reconciliation, Communication skills

  • Operations Officer

    Toronto, ON
    Contract

    TekStaff IT Solutions

    1+ YOECandidates need 1-2 years of banking or financial experience and proficiency in Microsoft 365, including Word, Outlook and Excel. Excel macros, VLOOKUPs, pivot tables and Power Query are an asset.

    Microsoft Word, Microsoft Outlook, Microsoft Excel

  • Operations Officer

    Markham, ON
    Contract

    Bank of China (Canada)

    3+ YOECandidates need a bachelor's degree in finance, economics, business or a related field, and at least 3 years of banking operations, remittance, clearing or risk experience. Strong attention to detail, Excel skills and the ability to meet deadlines are essential.

    Microsoft Excel, CIPS, China UnionPay

  • Bilingual Operations Officer

    Mississauga, ON
    Contract

    SPECTRAFORCE Canada

    2+ YOECandidates need two to four years of banking experience, including as a financial advisor, with strong knowledge of banking products. Full fluency in English and French, written and spoken, is required, along with experience in an SLA-based role.

    Microsoft Excel, Microsoft Outlook, Microsoft Word

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.