Posted 4 days ago
Operations Officer II
@ Robertson & Company Ltd.
Toronto, Ontario
Overview
Prime Hires is recruiting an Operations Officer II for a 12-month contract at a major North American financial institution in Toronto, ON. The role processes transactions to service-level and policy guidelines, supports customers and partners, and suggests process improvements. The posting states a hybrid arrangement, Monday to Friday 8:30 AM to 5:00 PM, and pays $25.90 per hour.
Responsibilities:
- Traiter les transactions avec exactitude selon les lignes directrices et les ententes de niveau de service
- Répondre aux questions et préoccupations des clients, partenaires et fournisseurs
- Vérifier l'exactitude des documents et leur conformité aux règlements
- Repérer les occasions d'améliorer les services, processus et procédures
Requirements summary:
- 2 à 4 ans d'expérience comme Operations Officer II
- Formation postsecondaire requise
- Expérience avérée en analyse
- Expérience antérieure dans le secteur financier
- Bonne communication et souci du détail
- Maîtrise de MS Office
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Education | College diploma (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Robertson & Company Ltd.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 34 |
Introduction:
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.
Contract Period: 12 months
Pay Rate: $25.90 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday – Friday, 8:30 AM – 5:00 PM
Job Responsibilities:
- Process various transactions accurately and in line with established guidelines as well as Service Level Agreement(s); provide process and policy guidance to others when required.
- Maintain high service level by providing optimal customer and partner service, resolving process or operational issues within discretion and escalating internally as required.
- Ensure accuracy of prepared documents and reflect business intentions that are consistent with relevant rules and regulations.
- Build positive working relationships with customers, partners and vendors by responding to their questions and concerns effectively.
- Find opportunities to improve service delivery, processes and procedures.
- Support the team by participating in personal performance management and development activities and promote team effectiveness and positive workenvironment.
- Post-secondary education required.
- 2- 4 years Operations Officer II.
- Roles that show analytics skills.
- Attention to detail – keen eye.
- Strong communication.
- MS office.
- Pervious FI experience.
Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.
We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.
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