Operations Product Manager Co-Op

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games.

The Operations Product Manager Co-Op plays a crucial role within the Operations Team by providing essential project and product management support for the success of both current and upcoming company products. This position requires close collaboration with cross-functional stakeholders to standardize product reporting templates and project decks, ensuring they consistently meet a high quality bar and include the necessary product insights, data points, and supporting information. Key responsibilities include comprehensive product and market analysis, deck creation and execution, preparation of supporting assets, and gathering and synthesizing the necessary data points and research to inform product evaluations and project development reviews.

This is a 4-month position from January to April 2027. This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio.

In this role, you can expect to:

Key Accountabilities

Market Research

• Research market trends by analyzing data available across internal and external sources, tailoring insights to different business needs and research objectives.
• Organize and maintain market data and key metrics in Google Sheets, providing raw data and supporting materials for senior stakeholder review.
• Conduct in-depth competitor product analysis, reviewing product performance, player reviews, marketing strategies, and player needs to identify relevant insights from both product and marketing perspectives.
• Support the development of clear, actionable reports that highlight key opportunities, potential risks, and data-driven recommendations.
• Assist in creating assets from products needed to be included in the deck.
• Create charts and graphs needed to illustrate the trends and needed assets.
• Develop templates and frameworks to streamline future research.

Internal Playtests

• Organize the scheduling, execution, and summarization of internal playtests to gather timely, high-quality feedback
• Work with the UXR team to provide information needed and ensure all testing efforts run smoothly.

Publishing & External Product Evaluation

• Assist in researching and evaluating external product opportunities.
• Keep product evaluation schedules and frameworks up to date and organized.

Ops Group Assistance

• Provide flexible support to other Operations teams by delivering timely operational assistance, helping the wider org meet shared goals.
• Support in creating reporting decks, adjusting templates, and ensuring that there’s consistency throughout the design of the deck as well as the content.
• Manage and organize all the templates needed for reporting as requested

Your background includes:

• Working towards a Bachelor’s degree.
• Basic understanding of spreadsheet applications (Excel, Google Sheets).
• Interest in data analysis related programs.
• Strong communication skills and ability to interact professionally with team members across the organization.
• Passion in the tech and gaming space.

Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:

• Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.
• DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.
• Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.
• PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.
• Employee and Family Assistance Program: This program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
• Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.
• Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend.
• Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion.
• Cool spaces: Our offices are in Vancouver, Montreal, Los Angeles, and San Francisco. Whether it’s summers on the rooftop patio in Downtown Vancouver, or watching the fireworks in Montreal’s South Shore - we want our people to feel like their time spent in office is worthwhile!
• Giving back: Kabammers have a dedicated paid day off every year to volunteer to a cause close to their hearts. Some teams even band together for group volunteer days off-site!

Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!

About Kabam

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver & Montreal in Canada, and Los Angeles & San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.