Posted 2 months ago
Operations & Quality Lead
@ ServiceMaster Clean of St. John's
St. John's, Newfoundland and Labrador
Overview
ServiceMaster Clean of St. John's is hiring a part-time Operations & Quality Lead for its commercial cleaning services. The role involves field site inspections, coaching cleaning staff, and resolving service issues. The posting states competitive hourly pay, a company gas card for approved travel, and flexibility including some evenings and occasional additional hours.
Pay:
$22 an hour
Responsibilities:
- Conduct site inspections and ensure cleaning standards are met
- Document deficiencies and coordinate corrective actions
- Support, coach and train cleaning staff
- Assist with scheduling, absences and coverage
Requirements summary:
- Valid driver's licence and reliable vehicle
- Criminal record check
- Strong communication and organization skills
- Flexible availability, including some evenings
Tools & skills
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2026-09-08
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Schedule | day, evening |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer low |
| Languages | English |
| Licences & certifications | Driver's licence |
| Driver’s licence | required, own vehicle |
| Background checks | criminal record |
Summary and details written by AI from the posting; the employer’s posting is the authority.
ServiceMaster Clean of St. John's
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Ordinary Tasks. Extraordinary Service
Full company description
The premier janitorial and commercial specialty cleaning provider in the St. John's area. ServiceMaster Clean provides the highest level of service and value to our customers. We are committed to exceptional service, supported by professionals with deep expertise backed by best-in-class performance guarantees.
- LinkedIn followers
- 79
- People associated on LinkedIn
- 4
- Reported office locations
- 10 Forbes St, St. John's, Newfoundland/Labrador A1E 3L5, CA
- Other recorded names
- ServiceMaster Clean of St. John's
- ServiceMaster Clean of Saint John
- ServiceMaster Clean of St John's
- Specialties
- Janitorial Services
- Commercial Specialty Cleaning
- Commercial Carpet Cleaning
- Hard Surface Floor Maintenance
- Urethane Floor Coatings
- Carpet Maintenance Programs
- and Capture & Removal Cleaning
- Profile identifies a recruitment agency
- No
The premier janitorial and commercial specialty cleaning provider in the St. John's area. ServiceMaster Clean provides the highest level of service and value to our customers. We are committed to exceptional service, supported by professionals with deep expertise backed by best-in-class performance guarantees.
| Field | Value |
|---|---|
| Industry | Facilities Services |
| Company size | 51-200 employees |
| Headquarters | St. John's, Newfoundland/Labrador |
| Organization type | Privately Held |
| Year founded | 1980 |
| Specialties | Janitorial ServicesCommercial Specialty CleaningCommercial Carpet CleaningHard Surface Floor MaintenanceUrethane Floor CoatingsCarpet Maintenance Programsand Capture & Removal Cleaning |
| Open jobs on Jobsy | 12 |
| View page |
Operations & Quality Lead – Commercial Cleaning
We are seeking a dependable, organized, and proactive Operations & Quality Lead to support the daily operations of our commercial cleaning services.
Working closely with our Manager, you’ll be our eyes and ears in the field — inspecting client locations, supporting cleaning teams, resolving service issues, and ensuring our quality standards are consistently met.
This hands-on role is ideal for someone who takes ownership, pays attention to detail, communicates effectively, and follows through.
Key Responsibilities
- Conduct regular site inspections and ensure cleaning standards are met
- Document deficiencies, coordinate corrective actions, and follow up as needed
- Support, coach, and train cleaning staff
- Assist with scheduling, employee absences, and operational coverage
- Address service concerns proactively and communicate with management
- Assist with client walkthroughs and new account start-ups
- Monitor supplies, coordinate deliveries, and report equipment issues
- Provide hands-on support when operational needs require
What We're Looking For
- Dependable, accountable, and detail-oriented
- Strong communication, organization, and problem-solving skills
- Confident providing direction and constructive feedback
- Able to work independently and manage multiple priorities
- Proactive, adaptable, and willing to step in when needed
Experience in commercial cleaning, janitorial services, facilities, hospitality, or field operations is an asset.
Requirements
- Valid driver's licence and reliable vehicle
- Ability to successfully pass a criminal record check
- Comfortable using a smartphone, email, and basic applications
- Flexible availability, including some evenings and occasional additional hours
What We Offer
- Competitive hourly pay based on experience
- Company gas card for approved work-related travel
- Opportunity for additional hours and career growth
- Independence in the field with support from an established Manager
- A hands-on role with a direct impact on service quality and client satisfaction
Schedule & Flexibility
Cleaning operations take place throughout the day and evening. This position requires flexibility to conduct inspections, support staff, and respond to operational needs, including occasional evenings and additional hours.
Join Our Team
We're looking for someone who can become a trusted part of our operation — taking ownership, supporting our teams, and ensuring clients receive consistent, dependable service.
If you're organized, reliable, proactive, and take pride in a job well done, we'd love to hear from you!
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