Posted 8 days ago
Operations Support
@ XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, Quebec
Overview
XTL Transport, Logistics, Distribution is hiring a full-time Operations Support member for its Dispatch department in Vaudreuil-Dorion, QC, working Monday to Friday from 13h00 to 22h00. The role supports drivers by phone and satellite, manages dispatch records, accessorials and driver pay, monitors yard and equipment, and is trained across all Dispatch positions. Fluency in French and English is mandatory.
Responsibilities:
- Provide first-point driver support by phone and satellite
- Manage dispatch records, check-ins and driver pay
- Manage accessorial billing and yard and equipment monitoring
- Solve delays, reroutes and mechanical issues
Requirements summary:
- Fluency in French and English is mandatory
- 1-2 years of dispatch or planning experience preferred
- Strong organizational skills and initiative
- Excellent verbal and written communication
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 |
| Schedule | evening |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Encouraged to apply | People with disabilities, Indigenous peoples, Racialized people |
Summary and details written by AI from the posting; the employer’s posting is the authority.
XTL Transport, Logistics, Distribution
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Redefining Supply Chains Through Collaboration
Full company description
XTL is a leading Canadian asset-based company specializing in Transportation, Logistics, and Distribution management. With strategic facilities spanning across Canada and the United States including Vancouver, Calgary, Toronto, and Montreal, as well as an office in Oakwood, Georgia, we offer comprehensive solutions tailored to our clients' needs. Comprising XTL Transport Inc. (XTL), XTL Logistics Inc. (XLI), XTL Distribution Inc. (XDI), Savoie Express Inc. and CBT Inc., our company boasts a robust infrastructure to support a wide range of transportation, logistics and distribution requirements. At XTL Transport, we operate a fleet of over 500 Power Units and 1,300 trailers, including multi-axle and tandem dry, temperature controlled, and refrigerated units, servicing both intra-Canada and the continental United States. XTL Logistics focuses on enhancing communication and elevating the customer service experience through a suite of value-added services. In addition, XTL Distribution offers extensive warehousing and distribution capabilities, encompassing 2.5 million square feet across key locations such as Toronto, Montreal, Calgary, Vancouver. Our facilities are fully equipped with rail siding, racking, bulk and cross-dock services to efficiently manage inventory and streamline operations. Our core strengths lie in providing strategic, quality value-added services that optimize our clients' supply chains. We forge strategic partnerships and consistently exceed our clients' expectations. By harnessing our proprietary assets, cutting-edge technology, and industry expertise, XTL Group delivers integrated Transportation, Logistics, and Distribution solutions across Canada, the United States, and beyond. We are committed to driving efficiency, reliability, and excellence in every aspect of our operations.
- LinkedIn followers
- 27,438
- People associated on LinkedIn
- 324
- Reported office locations
- 75 Rexdale Blvd., Etobicoke, Ontario M9W 1P1, CA
- 202-9485 189 Street, Surrey, British Columbia V4N 5L8, CA
- 608 East Lake Road NE, Airdrie, Alberta T4A 2J5, CA
- 2350 Henry Ford Drive, Vaudreuil, Quebec J7V 9H5, CA
- 75 Rexdale Blvd., Etobicoke, Ontario M9W1P1, CA
- 9135 Boulevard Henri-Bourassa E, Montréal-Est, Quebec H1E 1P4, CA
- Business categories
- Freight Service
- Logistics
- Railroad
- Supply Chain Management
- Transportation
- Other recorded names
- XTL Transport, Logistics, Distribution
- XTL TRANSPORT INC.
- Specialties
- Transport
- Logistics
- Distribution
- Supply Chain Solutions
- and Warehousing
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
XTL is a leading Canadian asset-based company specializing in Transportation, Logistics, and Distribution management. With strategic facilities spanning across Canada and the United States including Vancouver, Calgary, Toronto, and Montreal, as well as an office in Oakwood, Georgia, we offer comprehensive solutions tailored to our clients' needs. Comprising XTL Transport Inc. (XTL), XTL Logistics Inc. (XLI), XTL…
| Field | Value |
|---|---|
| Industry | Truck Transportation |
| Company size | 501-1,000 employees |
| Headquarters | Etobicoke, Ontario |
| Organization type | Privately Held |
| Year founded | 1985 |
| Specialties | TransportLogisticsDistributionSupply Chain Solutionsand Warehousing |
| Open jobs on Jobsy | 38 |
| View page |
Our Role: Are you ready to be part of a dynamic and supportive team where your efforts directly contribute to seamless operations and long-term success? This is more than just a support role—it's a stepping stone for individuals with a passion for logistics, collaboration, and leadership. As Operations Support you will be trained across all positions within our Dispatch department.
Hours : Monday to Friday from 13h00 to 22h00
Location: Vaudreuil-Dorion, QC
What You'll Do
Driver Support
- Act as a first point of contact—ensuring drivers feel supported, informed, and empowered at every step.
- Handle time-sensitive communications by phone or satellite promptly and efficiently.
- Manage documents and procedures like gate passes, customs faxes, and time cards with accuracy and care.
- Address operational challenges such as delays, reroutes, or mechanical issues with calm confidence and clear communication.
- Identify potential service risks early and build smart solutions in collaboration with planners and customers.
- Ensure the right equipment is in the right place at the right time.
- Monitor yard activity, trailer movements, and equipment readiness to maintain operational flow.
- Act as a reliable link between departments—sharing key updates that help us all succeed together.
- Maintain and update system records to ensure everything runs smoothly.
- Manage dispatch data such as check-ins, switches, and messages with a focus on quality and timeliness.
- Correct discrepancies with a solution-oriented mindset.
- Respond to customer needs with professionalism and a positive attitude—even after hours.
- Input orders and requests with clarity and efficiency.
- Represent XTL’s standard of care with every interaction.
- Step in and support wherever needed—whether that’s assisting planners, filling in during holidays, or helping a colleague.
- Thrive in an environment that values mutual respect, shared success, and everyday contributions.
- Manage all Accessorials: Send forms for additional services and ensure that the billing for any Accessorials is complete
- Handle and input driver pays with care and efficiency
- Monitor equipment pools and usage trends to maximize availability and efficiency.
- Reconcile yard inventories and records to ensure accuracy.
- Spot and report on patterns in service failures to help strengthen long-term systems.
- Contribute to our preventative maintenance and equipment lifecycle efforts—keeping safety and quality top of mind.
- You are an insightful and agile individual who is aligned with promoting and demonstrating empathy in the workplace
- You are someone who has the ability to connect with people from different backgrounds and celebrate your team's wins
- You are a resourceful problem-solver who thrives on knowing your work directly impacts the future of how we move
- You are adaptable and enjoy finding creative solutions to drive change
- Fluency in French and English is mandatory
- Demonstrates strong organizational skills and takes initiative pro-actively
- 1-2 years of dispatch or planning experience (preferred but not required)
- Excellent verbal and written communication skills with the ability to work collaboratively
- Ability to be detail oriented and deadline driven
Why Join XTL?
This role is ideal for someone eager to grow, learn, and lead. We believe in fostering a workplace where people from all walks of life feel seen, supported, and inspired to bring their best every day. If you’re a team player with a solutions-first mindset and a drive to build a meaningful career in operations, we want to hear from you.
You will find the right opportunity for you at XTL! To learn more about our job openings, visit our website: www.xtl.com/en
XTL is an equal opportunity employer that embraces diversity in the workplace. All applications are given equal consideration, regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. The masculine form is used solely to simplify the text.
We encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted.
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