Posted 28 days ago
Para-Transit Dispatcher
@ Pacific Western Transportation
Calgary, Alberta
Overview
Pacific Western Transportation is hiring part-time and full-time Para-Transit Dispatchers for its STS (Specialized Transportation Services) team. The dispatcher coordinates communication between drivers and STS operations to keep special-needs passenger runs safe and on schedule. Shifts are weekdays and weekends, with paid Class 4 training provided.
Responsibilities:
- Track all driver check-ins and runs
- Coordinate breakdowns between drivers and maintenance
- Provide professional phone assistance
- Handle administrative duties such as filing and reports
- Cover a run when required
Requirements summary:
- Valid Class 5 (non-GDL) licence with clear driving record
- Knowledge of the city and map reading
- Strong communication with drivers, customers and public
- Clear criminal record
- Ability to multitask under pressure
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Background checks | criminal record, driving record |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pacific Western Transportation
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Pacific Western Transportation (PWT) is the largest privately-held passenger transportation company in Canada
Full company description
Founded in 1957, Pacific Western Transportation (PWT) is the largest privately-owned passenger transportation company in Canada. Today PWT offers comprehensive transportation services and solutions across the country, with over 4,000 employees and numerous business locations. Our operations are separated into four divisions: Motor Coach, Oilsands, Student Transportation, and Transit. PWT’s varied operations are unified by a company-wide commitment to the Core Values first established by our founder R.B. (Bob) Colborne. At the heart of these core values is an unwavering dedication to customer service and safety, as supported by our Safely Home brand. At PWT, our people are our greatest asset. After all, it’s our people who safely transport our passengers to where they need to be. In all of the urban or rural communities we serve, PWT’s employees bring our Core Values to life, day in and day out. --------
- LinkedIn followers
- 6,670
- People associated on LinkedIn
- 164
- Reported office locations
- 221 18 St SE, 204, Calgary, Alberta Head Office, CA
- Business categories
- Transportation
- Other recorded names
- Pacific Western Transportation Ltd
- Specialties
- People Transportation
- Logistics
- Customer Service
- Safety
- Buses
- Transportation
- Employee Transportation
- Student Transportation
- Motorcoach Transportation
- Transit Transportation
- and Public Transit
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1957, Pacific Western Transportation (PWT) is the largest privately-owned passenger transportation company in Canada. Today PWT offers comprehensive transportation services and solutions across the country, with over 4,000 employees and numerous business locations. Our operations are separated into four divisions: Motor Coach, Oilsands, Student Transportation, and Transit. PWT’s varied operations are…
| Field | Value |
|---|---|
| Industry | Truck Transportation |
| Company size | 5,001-10,000 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Privately Held |
| Year founded | 1957 |
| Specialties | People TransportationLogisticsCustomer ServiceSafetyBusesTransportationEmployee TransportationStudent TransportationMotorcoach TransportationTransit Transportation |
| Open jobs on Jobsy | 120 |
| View page |
Para-Transit Dispatcher
Join our STS (Specialized Transportation Services) team! This department is responsible for safely transporting special needs customers on a daily basis and must be committed to providing superior service.
The Dispatcher is responsible for effective day-to-day communication between driving staff and STS Operations to ensure the safe and efficient completion of runs.
Multiple openings - both full-time and part-time positions available. For the full-time opening, shifts are weekdays, either 5:00 am to 1:30 pm or 4:00 pm to 12:00 am. Part-time shifts include weekdays from 1:00 pm to 4:00 pm and weekends from 5:00 am to 1:30 pm or 4:00 pm to 12:00 am.
Primary Responsibilities
- Ensure that all driver check-ins are accounted for
- Deal with unit breakdowns by facilitating communication between drivers and maintenance personnel, and ensure that the route involved is completed
- Provide tactful and professional phone assistance
- Administrative duties (such as filing and reports)
- Para-Transit training will be provided, as you may be required to cover a run if necessary; paid Class 4 training and licensing will be provided
Requirements
- Valid Class 5 (non-GDL) driver’s license with a clear driving record
- Map reading skills with knowledge of the city
- Strong communication skills, with the ability to handle driver, customer, and public concerns
- Clear criminal record
- Ability to multitask and work well under pressure
Journal
Only you can see this. Kept on this device, and in your account when you sign in.