Posted 28 days ago
Para-Transit Dispatcher
@ Southland Transportation Ltd.
Calgary, Alberta
Overview
Southland Transportation Ltd. is hiring a Para-Transit Dispatcher for its Specialized Transportation Services team, which transports customers with special needs. The role coordinates communication between drivers and STS Operations to keep runs safe and on schedule. Multiple full-time and part-time openings are available, with weekday and weekend shifts; paid Class 4 training and licensing are provided.
Responsibilities:
- Track all driver check-ins
- Handle unit breakdowns and complete affected routes
- Provide phone assistance
- Perform administrative duties such as filing and reports
- Cover a run when required
Requirements summary:
- Valid Class 5 (non-GDL) licence with clear driving record
- Map reading skills and city knowledge
- Strong communication skills
- Clear criminal record
- Ability to multitask under pressure
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer moderate |
| Driver’s licence | required |
| Background checks | criminal record |
| Perks mentioned | Transit support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Southland Transportation Ltd.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 57 |
Para-Transit Dispatcher
Join our STS (Specialized Transportation Services) team! This department is responsible for safely transporting special needs customers on a daily basis and must be committed to providing superior service.
The Dispatcher is responsible for effective day-to-day communication between driving staff and STS Operations to ensure the safe and efficient completion of runs.
Multiple openings - both full-time and part-time positions available. For the full-time opening, shifts are weekdays, either 5:00 am to 1:30 pm or 4:00 pm to 12:00 am. Part-time shifts include weekdays from 1:00 pm to 4:00 pm and weekends from 5:00 am to 1:30 pm or 4:00 pm to 12:00 am.
Primary Responsibilities
- Ensure that all driver check-ins are accounted for
- Deal with unit breakdowns by facilitating communication between drivers and maintenance personnel, and ensure that the route involved is completed
- Provide tactful and professional phone assistance
- Administrative duties (such as filing and reports)
- Para-Transit training will be provided, as you may be required to cover a run if necessary; paid Class 4 training and licensing will be provided
Requirements
- Valid Class 5 (non-GDL) driver’s license with a clear driving record
- Map reading skills with knowledge of the city
- Strong communication skills, with the ability to handle driver, customer, and public concerns
- Clear criminal record
- Ability to multitask and work well under pressure
Journal
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