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Posted 15 days ago

Patient Care Coordinator - Royal York Dental

@ Dentalcorp Health Services LTD.

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Toronto, Ontario

$25–$30/hrFull-time1+ years experience
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Overview

Dentalcorp Health Services LTD. is hiring a full-time Patient Care Coordinator for Royal York Dental in Etobicoke, Ontario, on a one-year contract with a possible network extension. The role covers patient check-in, scheduling and recall, call handling, referral and chart management, and billing with insurance claims. Pay is $25 to $30 per hour, and the posting notes this is a replacement opening.

Pay:

$25–$30 an hour

Responsibilities:

  • Greet and assist patients upon arrival
  • Optimize the daily appointment schedule
  • Manage the recall system and patient records
  • Handle patient calls and scheduling changes
  • Process referrals and file patient charts

Requirements summary:

  • Minimum 1 year of dental administration experience
  • Experience with dental software programs
  • Clinical background considered an asset
  • Legally authorized to work in Canada

Tools & skills

Dental software

Benefits mentioned

DentalRetirement planEmployee assistance
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-22
First seen by our source
2026-10-23
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Experience1+ years
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: none
Work settingClient sites
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedRetirement plan, Employee discount, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Dentalcorp Health Services LTD.

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FieldValue
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Job description

Get to Know Us:

Royal York Dental in Etobicoke, Ontario, is dedicated to providing quality dental care in a welcoming and patient-focused environment. Our team is committed to helping patients of all ages maintain healthy smiles through personalized treatment and comprehensive dental services. We strive to create a comfortable experience for every patient while building lasting relationships based on trust, compassion, and exceptional care. Our goal is to help every patient feel confident in their smile and supported throughout their dental journey.

Schedule: Full-Time 1 Year Contract

**Extension into the network after 1 year


What Sets Us Apart:

  • Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
  • Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
  • Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
  • Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Patient Care Coordinator position is $25-$30/hour depending on skills, experience, and location.


Please note that this is a replacement job opening.


Your Role:

  • Welcome and assist patients upon arrival, creating a warm and positive first impression
  • Optimize the daily appointment schedule to ensure full utilization with minimal gaps
  • Effectively manage the recall system and maintain accurate, up-to-date patient records
  • Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
  • Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
  • Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
  • Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

  • Minimum 1 year of Dental Administration experience is required
  • Experience with dental software programs is required
  • Clinical background is considered an asset

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.


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