Posted 9 months ago
Payroll Specialist
@ Enkel Backoffice Solutions Inc.
Vancouver, British Columbia
Overview
Enkel Backoffice Solutions Inc. is hiring a full-time Payroll Specialist for its downtown Vancouver office on a hybrid schedule. The role escalates and resolves client payroll issues, reviews payroll files and sets up Payworks accounts during onboarding, trains the Global delivery team and audits payroll files for Canadian compliance. The posting asks for 3+ years of Canadian payroll experience, Payworks and payroll legislation knowledge, and a payroll certification.
Responsibilities:
- Act as primary escalation point for client payroll issues
- Perform root-cause analyses and resolve client concerns
- Review client payroll files and configure Payworks accounts during onboarding
- Deliver training and create SOPs for the Global payroll delivery team
- Audit payroll files for Canadian compliance and quality
Requirements summary:
- 3+ years hands-on Canadian payroll processing experience
- Payroll Compliance Practitioner (PCP) or Certified Payroll Manager (CPM)
- Experience using Payworks
- Knowledge of federal and provincial payroll legislation
- Proven client management and issue resolution
- Bookkeeping or accounting system familiarity is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-02-10
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Finance & accounting |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Payroll Compliance Practitioner (PCP), Certified Payroll Manager (CPM) |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Enkel Backoffice Solutions Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Unburdening your back office through outsourced cloud-based bookkeeping and accounting solutions.
Full company description
Enkel is on a mission to disrupt the delivery of accounting and bookkeeping services with transformational cloud-based accounting technology. Headquartered in Vancouver, Enkel provides bookkeeping, payroll, accounts payable, accounts receivable and controllership services to over 300 businesses and not-for-profit organizations Canada-wide. Using cloud-based accounting technology, Enkel offers a full suite of services, managed by a team of experienced accountants and bookkeepers, all within a client-centric delivery model. Every day we unburden our clients from managing back office functions so they can get back to building great organizations and doing what they love.
- LinkedIn followers
- 6,376
- People associated on LinkedIn
- 88
- Reported office locations
- 900 Howe St #510, Vancouver, BC V6Z 2M4, CA
- Sector 142, AltF Coworking, First Floor, Room #117, Noida, Uttar Pradesh, IN
- Business categories
- Accounting
- Online Portals
- Bookkeeping and Payroll
- Other recorded names
- Enkel Backoffice Solutions Inc.
- Enkel
- Specialties
- Bookkeeping
- Payroll Services
- Full Service Backoffice Provider
- Accounting Automation
- Controllership Services
- Budgeting
- Cash Flow Management
- Accounts Payable Management
- Accounts Receivable Management
- NPO Bookkeeping
- Small Business Bookkeeping
- and Canadian Businesses
- Profile identifies a recruitment agency
- No
Enkel is on a mission to disrupt the delivery of accounting and bookkeeping services with transformational cloud-based accounting technology. Headquartered in Vancouver, Enkel provides bookkeeping, payroll, accounts payable, accounts receivable and controllership services to over 300 businesses and not-for-profit organizations Canada-wide. Using cloud-based accounting technology, Enkel offers a full suite of…
| Field | Value |
|---|---|
| Industry | Accounting |
| Company size | 51-200 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Year founded | 2016 |
| Specialties | BookkeepingPayroll ServicesFull Service Backoffice ProviderAccounting AutomationControllership ServicesBudgetingCash Flow ManagementAccounts Payable ManagementAccounts Receivable ManagementNPO Bookkeeping |
| Open jobs on Jobsy | 8 |
| View page |
About Us
Enkel is a forward-thinking accounting and technology firm dedicated to providing cloud-based bookkeeping and accounting solutions to Canadian businesses and Not-for-Profit organizations. Our vision is to be the trusted financial partner for our clients, offering accurate and timely financial reporting that empowers better business decisions. Our expertise spans bookkeeping, payroll, accounts payable, accounts receivable, and financial reporting, ensuring our clients receive best-in-class financial management support.
What We’re Looking For
We are looking for a Payroll Specialist to join our team in Canada and serve as a pivotal bridge between our clients and our delivery team based in Global resources. This role demands an analytical, client-focused professional who thrives on solving complex payroll challenges, ensuring accurate onboarding, and elevating team performance through hands-on training and quality assurance.
Please note: This is a full-time, in-office hybrid role based at our downtown Vancouver location.
Key Responsibilities
Client Escalation & Resolution
- Act as the primary escalation point for client payroll-related issues
- Diagnose and resolve client concerns by conducting thorough root-cause analyses
- Coordinate cross-functionally with internal teams to provide timely and effective solutions
File Review & Payworks Setup (Client Onboarding)
- Perform deep-dive reviews of client payroll files during the onboarding phase to ensure accuracy and completeness
- Configure and set up new Payworks accounts aligned with client requirements and internal standards
- Collaborate with implementation and onboarding teams to streamline handoffs and reduce delays
Training & Enablement
- Develop and deliver structured training sessions for the Global resources-based payroll delivery team
- Serve as a subject matter expert (SME) for payroll systems and compliance nuances in Canada
- Create enablement resources such as playbooks, SOPs, and process guides to improve delivery team efficiency
Quality Assurance
- Conduct regular audits of payroll files to ensure compliance with Canadian regulations and internal quality benchmarks
- Identify gaps, errors, or inconsistencies in payroll processing and guide the Global resources team on corrective actions
- Continuously refine QA processes and maintain documentation for audit readiness
What You Bring
- 3+ years of hands-on payroll processing experience in a Canadian context
- Certification such as Payroll Compliance Practitioner (PCP) or Certified Payroll Manager (CPM)
- Experience using Payworks
- Strong understanding of federal and provincial payroll legislation and compliance standards
- Proven experience in client management and issue resolution
- Strong communication and presentation skills, especially for remote and cross-border training
- Ability to thrive in a fast-paced, remote-first environment
- Familiarity with bookkeeping and accounting systems is an asset
Why Join Enkel?
- Be part of a collaborative and supportive team that values growth, innovation, and accountability.
- Competitive compensation, performance incentives, and benefits package.
- Opportunity to grow within a scaling Canadian company making a real impact.
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