Posted 28 days ago
PBSH Caseworker
@ Default Alpha House Calgary
Calgary, Alberta
Overview
Alpha House is hiring a PBSH Caseworker for its Place-Based Supportive Housing program in Calgary, supporting clients with complex needs, addiction and mental health challenges to maintain housing. The role is full-time on a 3 days on, 3 days off rotation from 7am to 7pm at $24.95 per hour, and requires a Human Services diploma (or enrolment), frontline experience, and a Class 5 licence for daytime shifts.
Pay:
$24.95 an hour
Responsibilities:
- Provide individualized case management to clients
- Promote harm reduction and Housing First approaches
- Support clients through crisis and de-escalation
- Advocate for clients and connect them to resources
- Assist clients physically with mobility and transfers
Requirements summary:
- Two-year Human Services diploma or enrolment
- Frontline experience with vulnerable populations
- Class 5 (non-GDL) licence, except overnight
- Vulnerable Sector Search within six months
- Ability to complete POPA, ATIA and Lift training
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Social & community services |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Care home, Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | Vulnerable Sector Search, POPA training, ATIA training, Lift training |
| Driver’s licence | required |
| Background checks | vulnerable sector |
| Education | College diploma (required) |
| Fields of study | Human Services |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Default Alpha House Calgary
| Field | Value |
|---|---|
| Open jobs on Jobsy | 13 |
Job Type:Permanent Full-Time (3 days on, 3 days off; 7am–7pm)
Pay:$24.95 per hour
About the Role
Alpha House operates multiple Place-Based Supportive Housing (PBSH) programs across Calgary, focused on providing care to individuals with complex needs and supporting long-term housing stability. These programs are built on our core values—meeting participants where they are at, eliminating barriers to entry, and offering a safe, compassionate space to address addiction and mental health challenges.
As a PBSH Caseworker, you’ll work in a team-based, case management model to help clients maintain housing and stability. You’ll provide individualized care while promoting harm reduction and housing-first philosophies in both word and action. This role requires strong crisis management, advocacy, and rapport-building skills, as well as a deep sense of empathy, respect, and ethical responsibility.
About You
We are looking for an experienced caseworker to join our PBSH program. The ideal candidate would have the following:
A minimum two-year diploma in Human Services (or related field) from a public post-secondary institution, or actively enrolled
Strong understanding of addiction, harm reduction, trauma-informed care, and the housing-first model
Frontline experience supporting vulnerable populations, particularly those facing homelessness, addictions, or mental health challenges
High degree of empathy, compassion, and non-judgmental support for clients
Crisis management, de-escalation, and conflict resolution skills
Excellent communication, time management, and interpersonal skills
Technologically proficient in Microsoft Word, Excel, and Outlook
Able to maintain confidentiality and adhere to privacy standards
A team player with the ability to work independently
Flexible, resourceful, and adaptable
Familiarity with the Protection of Persons in Care Act
Position Requirements
Class 5 (Non GDL) driver license (Not required for overnight)
Be able to physically assist clients from prone to sitting or standing, and vice versa
Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position
Ability to complete POPA, ATIA & Lift training
About Alpha House
Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability. We believe in meeting people where they are at and offering practical, compassionate, and professional support throughout their journey.
Benefits of working at Alpha House
Meaningful work supporting vulnerable populations
Medical and Dental Benefits after six months of continuous work
Personal Development and training opportunities
If this role sounds like something you are interested in, we urge you to apply!
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