Practice Manager

Practice Manager (Bookkeeping/CFO Firm)

Location: Langley, BC (200 St / 56 Ave) Hybrid

• Transcounts is a fast-growing accounting firm based in Langley, BC. We specialise in outsourced bookkeeping, fractional Controller/CFO, payroll, and tax services to small and mid-sized businesses across Canada and the USA.
• The Practice Manager oversees delivery for 30–50 small bookkeeping clients, ensuring smooth, accurate F&A operations and a strong customer experience. You’ll handle client communication, manage bookkeeping/AP/AR/sales tax/reporting, and maintain Transcounts standards and tech stack.
• You’ll lead a remote team of 8–12 bookkeepers, focusing on oversight, quality, insights, meetings, and client outcomes. All client meetings fall under your ownership.
• With strong performance across 40+ clients and a 10+ member team, you can grow into the Fractional Controller/CFO track. eCommerce experience is highly preferred.

Key Responsibilities

Delivery & Quality

• Ensure accurate and timely monthly bookkeeping, AP/AR, sales tax filings, and year-end preparation.

• Own the client experience end-to-end, strengthening communication and trust.

Team Collaboration

• Lead quality oversight across your client portfolio.

• Hold bookkeepers and reviewers accountable for SOPs and Quality Checklists.

Customer Experience

• Improve documentation flow, banking access, and communication channels.

• Represent clients confidently in standard CRA/IRS reviews (non-audit escalations).

Onboarding

• Own onboarding for assigned clients with PL support where needed and ensure the tech stack is configured correctly from day one.

Internal Rhythm

• Record all client meetings (unless the client declines).

• Save meeting notes in ClickUp for team visibility.

• Daily/weekly async updates with bookkeepers/reviewers.

Path to Fractional Controller/CFO

You may begin progressing into Controller/CFO responsibilities once you demonstrate:

• Management of 40+ monthly clients and a 10+ member team

• Strong technical mastery + excellent delivery

Must-haves (deal breakers)

1. Comfortable for Hybrid/On-site at Langley, BC (200 St / 56 Ave)

2. CPA or equivalent

3. CRA Rep Account & Ability to handle CRA/IRS reviews independently

4. Worked in Public Practice for a minimum of 2+ years - preferably for a Fractional CFO/Controller/BIG-4s.

5. Must have been in Canada for the past 1+ year.

6. QBO/XERO experience for 2+ years.

7. Canada/USA Payroll Experience & Compliance/Nexus (GST/Sales-tax, WCB, EHT) experience for 1+ year.

8. Excellent Team Management Skills, and worked with FT3+ team members.

9. Must have independently owned a month-end close (w/visual management reports) for at least 10+ entities.

10. Ecommerce - Amazon, Shopify, A2X, inventory, COGS, multi-channel - (Strongly Preferred)

The Interview Process:

• 20-minute phone screening with HR.

• 30-minute Virtual Interview with Anmol Singh (Director of Operations).

• Final Round of interview with Aman Mittal (CEO & Founder) onsite in Langley, BC.

• Background Reference Check & Offer.

What Transcounts Offers:

• Salary CAD 60K to 80K
• 2 weeks of vacation
• 5 sick/personal leaves
• Stat holidays
• HSA benefits up to $1500.00 per annum.
• Leadership to design and structure the F&A for SMB.
• Hybrid - 1 day per week WFH allowed after completing probation & 2 days per week WFH after completing 1 year.
• Any questions, please reach out to [email protected]