First seen by our source: 2 hours ago
Pre-Planning Director
@ Arbor Memorial Inc.
Victoria, British Columbia
SIGNALS
Overview
Arbor Memorial Inc. is hiring a full-time Pre-Planning Sales Representative at Hatley Memorial Gardens in Victoria, BC, reporting to the Branch Manager. The role involves meeting families to pre-arrange funerals and cemetery products, presenting in the community, and maintaining contracts. Pay is commission-only with $18.25/hr guaranteed until commission is earned, with net annual earnings typically $70,000 to $130,000.
Responsibilities:
- Contact and visit client families to assess pre-arrangement needs
- Communicate the company's pre-need funeral planning program
- Generate leads from referrals, walk-ins and mail drops
- Present to community organizations and host seminars and mall shows
- Ensure contracts are accurately completed and files maintained
Requirements summary:
- Passion for customer care and customer-centric service
- Experience in business development, sales or customer success is an asset
- Funeral or cemetery pre-planning courses from an accredited institution are an asset
- Focus on achieving sales results and full regulatory compliance
- Ability to build partnerships with cemetery and funeral operations
Tools & skills
Financial planningSalesPrioritizationCustomer serviceRegulatory complianceTeamworkProvide information
Benefits mentioned
Retirement plan
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Fields of study | Funeral service, Cemetery pre-planning |
| Perks mentioned | Retirement plan, Performance bonus, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Arbor Memorial Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 17 |
Job description
How often do you have the opportunity to learn about the milestones that make up another person’s life? Imagine a career where you can really get to know people, hear about their families, where they came from, and the stories behind their plans for the future. Taking care of the details on behalf of others during a significant milestone is important and rewarding work. At Arbor Memorial, our team does this every day.
Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.
About This Role
Hatley Memorial Gardens, located in Victoria, BC is currently recruiting a full-time Pre-Planning Sales Representative to join our Sales Office.
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and discussing pre-arranging cemetery products and services in the community.
We are looking to fill this position with a qualified, action-oriented and self-motivated individual who is capable of prioritizing and handling multiple demands simultaneously.
You will receive outstanding paid training, company benefits, a generous merit-based pay structure, and a structured bonus program, in addition to incentive-based contests for top performance.
Job Type: Full-time, Permanent
Compensation: Commission-only with $18.25/hr guaranteed until commission is earned. Commission payouts will be reduced by total hourly wages paid. Net annual earnings typically range between $70,000–$130,000.
Status: This is a current vacancy and we are actively recruiting for this role.
Key Qualifications And Demonstrated Abilities
About Us
At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.
Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.
To learn more about our benefits please visit Total Rewards (arbormemorial.ca)
Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.
We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.
If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.
Artificial intelligence (AI) tools are used to support the screening and evaluation of applicants for this position .
Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.
About This Role
Hatley Memorial Gardens, located in Victoria, BC is currently recruiting a full-time Pre-Planning Sales Representative to join our Sales Office.
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and discussing pre-arranging cemetery products and services in the community.
We are looking to fill this position with a qualified, action-oriented and self-motivated individual who is capable of prioritizing and handling multiple demands simultaneously.
You will receive outstanding paid training, company benefits, a generous merit-based pay structure, and a structured bonus program, in addition to incentive-based contests for top performance.
Job Type: Full-time, Permanent
Compensation: Commission-only with $18.25/hr guaranteed until commission is earned. Commission payouts will be reduced by total hourly wages paid. Net annual earnings typically range between $70,000–$130,000.
Status: This is a current vacancy and we are actively recruiting for this role.
Key Qualifications And Demonstrated Abilities
- Registration in or completion of funeral pre planning and cemetery pre planning courses in an accredited post-secondary institution would be considered an asset.
- Passion for customer care demonstrated in previous professional experiences and a strong discipline for working in a customer-centric service organization. Experience in business development, sales and customer success is an asset.
- Willing to demonstrate active community involvement and establish a positive profile of the cemetery and funeral home within the community.
- Highly focused on achieving and exceeding sales results and ensuring full compliance of all federal and provincial regulatory requirements.
- Demonstrated ability to build strong partnerships with Cemetery Operations, Funeral and Home Office Centres of Excellence to achieve Company revenue goals and objectives.
- Exemplifies Arbor’s values of compassion, integrity, trust, teamwork, belonging and excellence.
- Working various lead sources, contacting and visiting client families to assess pre-arrangement needs.
- Communicating the Company’s Pre Need Funeral planning program.
- Generating lead sources by following-up on all referrals, walk-ins and mail drops, working with at-need families to promote the after-care program.
- Presenting to community organizations, arranging and hosting seminars and mall shows, notifying agencies and special groups about the pre-need funeral program and reviewing all files.
- Establishing and organizing programs and seminars at the funeral home, with guest speakers and arranges co-sponsors of the seminars and programs.
- Ensuring all contracts are accurately completed, required signatures are obtained, copies are forwarded to appropriate parties and that files are maintained.
- Participating in funeral home and cemetery staff and management meetings, communicates regularly with all funeral home and cemetery staff to obtain and provide information on the families served or new lead sources.
- Other duties or special projects as required.
About Us
At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.
Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.
To learn more about our benefits please visit Total Rewards (arbormemorial.ca)
Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.
We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.
If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.
Artificial intelligence (AI) tools are used to support the screening and evaluation of applicants for this position .
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