Posted 2 months ago
Principal, Business Operations - Pro
@ Kraken
Remote in Canada
Overview
Kraken, the crypto platform owned by Payward, is hiring a Principal, Business Operations for its Pro organization. The role builds operating rhythms, leads cross-functional initiatives, and uses data to support product managers and leadership. Full-time, with the posting asking for 5 to 7 years of BizOps, product ops, strategy or consulting experience.
Responsibilities:
- Build operating rhythms, reviews and forums for the Pro org
- Lead cross-functional projects critical to Pro's success
- Support leadership with KPI tracking and risk surfacing
- Scope and launch new initiatives in Spot, Margin, Derivatives or Infrastructure
- Use business intelligence to support PMs and leadership
Requirements summary:
- 5 to 7 years in BizOps, Product Ops, Strategy or consulting
- Strong project management and 0 to 1 initiative delivery
- Comfortable interpreting dashboards, KPIs and financial metrics
- Excellent communicator across executives and ICs
- Experience collaborating across product, engineering, compliance, legal, finance and marketing
Tools & skills
Source and dates
Employer career site / ATS feed · ashby
- Employer posting date
- 2026-09-09
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Kraken
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Own the power of your money. Crypto, stocks, futures and more — since 2011.
Full company description
Kraken helps people own the power of their money. Founded in 2011, we're one of the world's longest-standing crypto platforms, now offering crypto, stocks, futures, staking, payments and more. Trusted by millions of institutions, professional traders, and consumers across 190+ countries. Built on the belief that everyone should own the power of their money, Kraken has been a category leader in crypto since 2011. We've grown into a global financial platform offering crypto, stocks, futures, staking, payments and institutional infrastructure — all on a single foundation built for the future of finance. Our product lineup: — Kraken: the world's leading hybrid investment platform, built for the future of finance from the ground up — Kraken Pro: the all-in command center that unleashes your trading potential — Krak: the next-generation money platform that turns every type of asset into usable money Proof of Reserves since 2014. Assets held 1:1. Trusted by 13M+ people, thousands of institutions, and a growing community of developers building on Kraken rails. Our mission: accelerate the global adoption of crypto so everyone can achieve financial freedom and inclusion. Risk Disclosure: https://www.kraken.com/en-ca/social-media-disclosure
- LinkedIn followers
- 280,559
- People associated on LinkedIn
- 1,093
- Reported office locations
- Remote First, US
- Business categories
- Cryptocurrency
- Blockchain
- Stock Exchanges
- Asset Management
- Personal Finance
- Bitcoin
- FinTech
- Trading Platform
- Financial Services
- Financial Exchanges
- Ethereum
- Other recorded names
- Kraken
- Specialties
- Bitcoin
- Litecoin
- Dogecoin
- Ethereum
- Cryptocurrency
- Digital Assets
- Virtual Currency
- Markets
- Security
- Financial Services
- Wallet
- Compliance
- Blockchain
- Index
- Parachain Auctions
- Staking
- Proof of Reserves
- and NFT
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,630,550,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Kraken helps people own the power of their money. Founded in 2011, we're one of the world's longest-standing crypto platforms, now offering crypto, stocks, futures, staking, payments and more. Trusted by millions of institutions, professional traders, and consumers across 190+ countries. Built on the belief that everyone should own the power of their money, Kraken has been a category leader in crypto since 2011…
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Remote First |
| Organization type | Privately Held |
| Year founded | 2011 |
| Specialties | BitcoinLitecoinDogecoinEthereumCryptocurrencyDigital AssetsVirtual CurrencyMarketsSecurityFinancial Services |
| Open jobs on Jobsy | 30 |
| View page |
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The opportunity
Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities.
Lead and deliver cross-functional projects that don’t fit neatly into a single team but are critical to Pro’s success.
Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early.
Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives.
Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure — from early concept through initial execution.
Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility.
Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through.
Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently.
Use business intelligence and data to support PMs and leadership across Pro, cutting through competing priorities and surface the best opportunities.
Partner with Compliance and Legal teams to find ways to improve product experience.
What you bring
5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact.
Strong project management skills — you can bring structure to ambiguity and drive initiatives from 0 → 1.
Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight.
Excellent communicator who can adapt across audiences — from execs to cross-functional ICs.
Highly organized, detail-driven, and biased toward follow-through and execution.
Self-starter who doesn’t wait for instructions — you create the roadmap when one doesn’t exist.
Experience collaborating across product, engineering, compliance, legal, finance, and marketing.
Belief in Kraken’s mission to accelerate financial freedom and inclusion through crypto.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Our commitment
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Journal
Only you can see this. Kept on this device, and in your account when you sign in.