Processing Associate

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Summary

Are you someone who thrives in a fast-paced environment and finds satisfaction in making sure every policy, payment, and document is handled without a gap? If so, this is the CAREER for you!

As a Processing Associate, you will process personal lines data for multiple branches. You will build relationships and provide excellent service to our personal lines teams. You will have continuous learning and development opportunities to work towards your career goals.

Qualifications

• Processing personal lines renewals, endorsements, new business and cancellations for multiple branches:
  • Compare data on documents received from insurance carriers to existing data within client files
  • Contact with our personal lines sales team advising of any discrepancies
  • Update broker management system with required changes
  • Billing of client premiums
  • Requesting cheques for client refunds
  • Prepare document packages to be provided to our clients
• Provide excellent "customer service" to our personal lines sales teams
• Work within a busy office environment and support the team to ensure the smooth running of day to day operations

What you will bring to the role

• Hard working, positive attitude
• Team player
• Self-starter with the ability to complete repetitive tasks while remaining focused
• Strong organizational skills
• Task, deadline and very detail oriented
• Obtain/sort documents and information quickly
• Ability to analyze data on a reoccurring basis
• Strong verbal and written communication skills
• Quick and accurate data entry
• Understanding the need for and the ability to meet daily, weekly and monthly targets
• Ability to keep up on frequent changes in the insurance industry as it pertains to the job role
• The ability to think outside the box for solutions/problem solving
• Level 1 general insurance license or must obtain within the first year of employment
• Knowledge of Microsoft Office is an asset

Pay Transparency

The expected salary range for this position is $40,000.00 to $43,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

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