Product Scrum & Functional Consultant - Operate

Job Type: Permanent
Work Model: Hybrid
Reference code: 133184
Primary Location: Toronto, ON
All Available Locations: Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Summary

We are looking for a dynamic, proactive, and results-driven Infrastructure and Cloud Managed Services go-to-market consultant to help drive the development and execution of go-to-market strategies for our hybrid cloud and infrastructure managed service offering. This role is key to scaling our on-prem infrastructure managed services and cloud operations portfolio across AWS, Azure, OCI and Google Cloud, ensuring market alignment, customer adoption, and revenue growth.

This role is responsible for developing and executing go-to-market strategies for on-prem infrastructure and cloud-based products and services. This role works closely with sales, marketing, product, and technical teams to drive cloud adoption, accelerate revenue growth, and ensure successful customer outcomes. This role requires an AI-first mindset, with an emphasis on embedding AI into product management, delivery, and Agile practices to drive efficiency and innovation.

What will your typical day look like?

• Support the Cloud and platform services projects deployments and enhancements
• Contribute to Product builds, functional requirements and validations, and solution demonstrations for new Product development initiatives
• Participate in daily stand-ups and delivery rituals to track progress and manage risks
• Troubleshoot technical and business issues and support resolution across client engagements.
• Work within Agile product teams and lead Agile ceremonies such as backlog grooming, sprint management, daily standups, product roadmap formation, retrospective, etc.
• Gather and prioritize business and or technology requirements and build process flows, groom product backlog, and coordinate final product delivery.
• Coordinate with business units to identify issues and areas of improvement.
• Provide regular updates on status and progress with business units
• Use industry standard project management processes, tools and ceremonies to deliver product roadmap goals
• Contribute to pre-sales activities by providing technical input, solution options, and effort estimates
• Support sales and solution teams during discovery sessions, technical workshops, and onboarding activities
• Document solution configurations, product release and runbooks
• Identify opportunities to improve delivery efficiency and standardization
• Apply AI tools in day-to-day delivery activities such as requirement development, backlog management, reporting, and documentation
• Support adoption of AI-driven ways of working within the team by sharing best practices and guiding usage across delivery activities
• Embed AI into Agile and Scrum practices (e.g., backlog refinement, sprint planning insights, risk identification, and status reporting)

About the team

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just “keeping the lights on.” We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do—and who you do it with.

Enough about us, let’s talk about you

You are someone with these skills, experience and qualifications:

• Experience with Agile and Scrum methodologies
• Experience with cloud platforms and infrastructure concepts (compute, networking, environments)
• Familiarity with onboarding workflows, platform services, and enterprise IT environments
• Experience with domains such as cloud hosting, managed services, product delivery, release management, automation, GenAI, AIOps solutions, etc.
• Experience working end-to-end working on projects, including experience working with technology and business stakeholders to write requirements, develop user stories, and facilitate the hand-off to development teams
• Ability to manage multiple workstreams in a fast-paced environment
• Strong understanding of how GenAI can be applied in product delivery, managed services, or enterprise IT environments
• Demonstrated experience identifying opportunities to automate or streamline processes using AI or low-code/no-code tools
• Relevant certifications: Cloud related certs, PMP/ CSM certs

Total Rewards

The salary range for this position is $57,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.