Posted 18 days ago
Product Support Technician
@ Rototilt Group AB
Brantford, Ontario
SIGNALS
Overview
Rototilt Inc. is hiring a Product Support Technician to deliver technical support, installation training and customer service to its dealer network across Canada and the United States. The role involves frequent travel, hands-on installations in shop and field settings, and diagnosing heavy equipment electrical and hydraulic systems. The posting requires 2-5 years of mobile equipment service experience and a valid passport, and offers a company vehicle, laptop, mobile phone and health benefits.
Responsibilities:
- Provide dealer installation training and technical guidance
- Perform installations in shop and field environments
- Investigate and diagnose technical issues
- Prepare detailed service reports
- Travel across Canada and the US to support customers
Requirements summary:
- 2-5 years of relevant mobile equipment experience
- Strong heavy equipment electrical and hydraulic knowledge
- Ability to read schematics
- Valid passport and flexibility to travel
- Strong verbal and written communication skills
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-26
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: frequent · ground: frequent |
| Work setting | Client sites, Warehouse, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rototilt Group AB
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
Rototilt Inc.
is the Canadian supplier of industry‑leading tiltrotators and accessories. All Rototilt products are engineered and manufactured in Vindeln, Sweden, and distributed worldwide. Rototilt Inc. is currently seeking a Product Support Technician to join our team. This role is responsible for delivering exceptional customer service, technical support, and training to our dealer network.
We're looking for a Product Support Technician who combines technical expertise with a passion for customer service. In this role, you'll work closely with our dealers and customers across Canada and the United States, providing hands-on support, technical training, and practical solutions that make a real difference in the field.
If you enjoy solving problems, working with cutting-edge equipment, and traveling to support customers, this could be your next adventure.
What You'll Do
As a Product Support Technician, you will:
We're looking for someone with a strong technical foundation and a customer-first mindset.
You have:
At Rototilt, you'll become part of a global company where innovation, quality, and customer success drive everything we do. We invest in our people and provide the tools, training, and support needed to help you succeed.
We offer:
If you're passionate about technology, enjoy working directly with customers, and want to represent a premium global brand, we'd love to hear from you.
Apply today and become part of the Rototilt team.
is the Canadian supplier of industry‑leading tiltrotators and accessories. All Rototilt products are engineered and manufactured in Vindeln, Sweden, and distributed worldwide. Rototilt Inc. is currently seeking a Product Support Technician to join our team. This role is responsible for delivering exceptional customer service, technical support, and training to our dealer network.
We're looking for a Product Support Technician who combines technical expertise with a passion for customer service. In this role, you'll work closely with our dealers and customers across Canada and the United States, providing hands-on support, technical training, and practical solutions that make a real difference in the field.
If you enjoy solving problems, working with cutting-edge equipment, and traveling to support customers, this could be your next adventure.
What You'll Do
As a Product Support Technician, you will:
- Maintain a valid passport and be prepared for extensive travel throughout Canada and the US
- Provide dealer installation training and expert technical guidance
- Deliver responsive customer service and reliable technical support
- Prepare timely, accurate, and detailed service reports
- Build strong customer relationships through clear and professional communication
- Perform installations in both shop and field environments
- Investigate technical challenges, diagnose issues, and develop effective solutions
- Collaborate with our technical team and share valuable insights across the organization
- Take pride in your work and consistently deliver high-quality workmanship
We're looking for someone with a strong technical foundation and a customer-first mindset.
You have:
- Strong knowledge of heavy equipment electrical and hydraulic systems, including the ability to read schematics for diagnostics, testing, and repairs
- Confidence using digital tools, including downloading and uploading operational programs
- A proven service background and 2-5 years of relevant mobile equipment experience
- The flexibility to travel frequently and adapt to changing schedules and priorities
- Excellent organizational skills and a proactive approach to customer support
- Strong verbal and written communication skills
- An energetic, focused, and detail-oriented work style with a strong sense of urgency
At Rototilt, you'll become part of a global company where innovation, quality, and customer success drive everything we do. We invest in our people and provide the tools, training, and support needed to help you succeed.
We offer:
- Company-provided vehicle
- Specialized tools and equipment
- Laptop computer and mobile phone
- Competitive compensation package
- Comprehensive factory and field training
- Ongoing technical and parts support
- Health benefits program
If you're passionate about technology, enjoy working directly with customers, and want to represent a premium global brand, we'd love to hear from you.
Apply today and become part of the Rototilt team.
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